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10 Cards in this Set
- Front
- Back
- 3rd side (hint)
What is empathic listening?
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Integrating physical, emotional, and intellectual inputs in a search for meaning and understanding.
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What is deliberative listening?
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When you make a definate, "deliberate" attempt to hear information, analize it, recall it at a later time, and draw conclusions from it.
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What is internal feedback?
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All the messages you give yourself about the communication taking place.
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What is withdrawing responce?
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Ignoring what the other person has said.
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"Just forget about it" or "lets not talk about it right now"
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What is judging responce?
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Giving advice or making a judgement.
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What is analizing responce?
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Rephrasing your judging responce so that it explains the other's action or dissects it.
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"You know, the reason you are disturbed is..." or " Your situation is simply..."
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What is questioning responce?
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When you question the information being talked about.
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Who, what, when, how, who, where, and why.
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What is reassuring responce?
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Pointing out alternative ways for percieving the situation that he'she hasn't thought of.
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What is paraphrasing responce?
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Rewording another's thought or meaning.
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What is owned messages?
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An acknowledgment of subjectivity by a message-sender throught he use of first-person-singular terms.
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I, me, mine, and my.
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