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10 Cards in this Set

  • Front
  • Back
  • 3rd side (hint)
What is empathic listening?
Integrating physical, emotional, and intellectual inputs in a search for meaning and understanding.
What is deliberative listening?
When you make a definate, "deliberate" attempt to hear information, analize it, recall it at a later time, and draw conclusions from it.
What is internal feedback?
All the messages you give yourself about the communication taking place.
What is withdrawing responce?
Ignoring what the other person has said.
"Just forget about it" or "lets not talk about it right now"
What is judging responce?
Giving advice or making a judgement.
What is analizing responce?
Rephrasing your judging responce so that it explains the other's action or dissects it.
"You know, the reason you are disturbed is..." or " Your situation is simply..."
What is questioning responce?
When you question the information being talked about.
Who, what, when, how, who, where, and why.
What is reassuring responce?
Pointing out alternative ways for percieving the situation that he'she hasn't thought of.
What is paraphrasing responce?
Rewording another's thought or meaning.
What is owned messages?
An acknowledgment of subjectivity by a message-sender throught he use of first-person-singular terms.
I, me, mine, and my.