Use LEFT and RIGHT arrow keys to navigate between flashcards;
Use UP and DOWN arrow keys to flip the card;
H to show hint;
A reads text to speech;
32 Cards in this Set
- Front
- Back
|
What are the 4 reasons we need to communicate$!@ |
1. Physical needs 2. Identity Needs 3. Social Needs 4. Practical Needs |
|
|
What does it mean when communication is transactional? |
Communication isn't something we do to others, its n activity we do with them. |
|
|
What are the 4 principles of interpersonal communications? |
1. Communication is transactional 2. Content and relationship levels of meaning. 3. Communication is irreversible 4. Communication is unrepeatable |
|
|
How do we define interpersonal communication? |
Interpersonal communication is an exchange of information between two or more people |
|
|
What is the definition of culture? |
The language, values, beliefs, traditions, and customs people share and learn. |
|
|
what is the definition of social Identity? |
The part of the self-concept that is based on membership in groups. |
|
|
What is the definition of co-cultures? Examples of co-cultures? |
A group within an encompassing culture with a perceived identity examples of co-cultures church group bike club alumni from a certain school special olympics participants |
|
|
What is intercultural communication? |
members of two or more cultures or co-cultures exchange messages. |
|
|
what is the "interculturalness" continuum? examples? |
encounters fit along a spectrum of interculteralness. it is the degree of cultural significance a traveler visiting a new country for the first time a student from los angeles goes to school in the mid west |
|
|
know the difference between interpersonal and intercultural communication. which types of exchanges have one element? both? none? |
Interpersonal Communication doesn't have to have cultural elements. Interpersonal is able to have only one intercultural has both. |
|
|
Differences between high context and low context cultures. |
Low context- as directly as possible. language directs thoughts feelings and ideas. High Context- Relies on subtle often non verbal cues to maintain social harmony. |
|
|
Difference between individualistic and collectivistic cultures? |
Ind: primary responsibility is to help oneself. Coll: loyalties and obligations to the in group, extended family, community, or work organization. |
|
|
Differences between low power distance and high power distance cultures. |
Low: equal distribution of power High: unequal distribution of power |
|
|
what is the self concept? |
stable set of perceptions you hold of yourself. it reflects your physical features and emotional states. |
|
|
what is the self esteem: |
self esteem is part of the self concept that involves evaluation of self worth |
|
|
what are the two ways that the self concept develops? |
Reflected appraisal: judgements you've received from people. Social comparison: evaluating ourselves in terms of how we compare ourselves to others. |
|
|
Know what the self fulfilling prophecy is |
occurs when a persons expectations of an event and your behavior based on those expectations, make the outcome more likely to occur than would otherwise have been true. |
|
|
what is the premise of social penetration theory. |
describes relationship in terms of their breadth and depth. |
|
|
Johari window |
top left: known to self and others bottom left: known to self, not others top right: known to others, not self bottom right: not known to self or others |
|
|
What is the definition of perception? the Process? |
1. selection 2. organization 3.interpretation 4.negotiation |
|
|
what are the four organizational structures to make sense of what we have selected to notice? |
prototype, personal constructs, stereotypes, scripts |
|
|
what is the fundamental attribution error? |
tendency to judge others unfairly because we don't take into account the situational factors that may have caused them to make unethical decisions. |
|
|
What is a self serving bias |
occurs when we take excessive personal credit for our successes and assume someone or something else is responsible for our poor performance. Ex- blaming someone else for losing on a videogame |
|
|
What is perception checking? what is the process? |
a process to check and share your perceptions to avoid miscommunication and conflict. 1. a description of the behavior you noticed 2. two possible interpretations of the behavior 3. a request for clarification about how to interpret the behavior. |
|
|
what are 4 principles of language? |
1. language is symbolic 2. language is rule governed 3. language is subjective 4. language and wold view. |
|
|
what are the three A's of symbols? |
Arbitrary Ambiguous Abstract |
|
|
Whats the difference between convergence and divergence. |
Convergence adapts to surrounding language Divergence emphasizes their differences |
|
|
what is hypothetical thought? |
exploration of possibilities and outcomes without the event occurring. |
|
|
when symbols allow self reflection, what are the two parts of the self. |
I-the spontaneous,creative self; acts impulsively in response to inner needs and desires regardless of social norms. Me-the socially consious part of the of the self, that monitors and moderates the I's impulse. |
|
|
what is the definition of nonverbal communication? |
messages expressed by non linguistic means |
|
|
what are the characteristics of nonverbal communication? |
all behavior has communicative value. nonverbal communication is primarily relational its ambiguous influenced by culture and gender |
|
|
what are the types of nonverbal communication examples? |
body movement
touch voice distance clothing |
