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52 Cards in this Set

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  • Back
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Maslow's Hierarchy of Needs
Physical, Safety, Belonging, Self-Esteem, and Self-Actualization
P,S,B,SE,SA
Models
Represent how something is
Linear Models
A one-way process. Had problems, like they portary communication as a one-way process
Noise
Anything that causes a loss of information as it flows
Interactive Models
Message > Decoding > Feedback > Encoding > Message again. Still has problems.
Feedback
Response to a message
Transactional Models
Combine many factors, such as experience, cultures, religions, etc... Says everyone is communicating and not just a sender and receiver.
I-It Communication
Others treated impersonally. Not as people, faceless communication so to speak
I-You Communication
Majority of our communications. Engage them as people, but not too personally. Not just a faceless communication.
I-Thou Communication
Each person affirms the other as cherished and unique. We open up in these communications.
Interpersonal Communications
Selective, systemic, unique, and ongoing process of transaction between people
Systemic
Takes place within various systems.
Noises
Physiological = From our body
Physical = Bright lights, temperatures, actual noise
Psychological = Prejudice, culture
Semantic = Words themselve not understood
Phy, Phy, Psy, Sem
Process
Evolves over time
Content Meaning
Literal meaning
Relationship Meaning
Relationship between communicators
Principles of Interpersonal Communication
We cannot not communicate, communication is irreversible, interpersonal communications involves ethical choices, meanings are constructed in interpersonal communications, metacommunications affects meanings, develops and sustains relationships, communications cannot solve all problems, communications can be learned
Not, irreversible, ethical, meanings, metacommunications, relationships, problems, learned
Metacommunication
Communication about communication. Verbal or nonverbal.
Interpersonal Communication Competence
Ability to communicate in ways that are effective and appropriate
Person-Centeredness
Adapting messages to certain people
Dual-Perspective
Understanding both our and their's perspective
Self
Us! Our beliefs and social factors, etc…
Self-Fulfilling Prophecy
When we behave in a way that reflects peoples beliefs about us
Direct Difinition
Labeling directly who we are
Directly
Identify Scripts
Defines our roles, how we play them
Roles
Attachment Styles
Patterns of parenting
Patterns
Reflected Appraisal
Communications with peers, how others see us
Peers
Secure Attachment Style
Most positive, caregiver responds in a consistant and loving way
Loving
Fearful Attachment Style
Caregiver communicates in an negative and fearful way
Fearful
Dismissive Attachment Style
Caregiver are rejective, abusive. Believe others are unlovable, not self
Others Unlovable
Anxious/Ambivalent Attachment Style
Caregiver is inconsistant. Believe themselves to be unlovable
Self Unlovable
Social Comparison
Comparing ourselves to others
Perspectives of the Generalized Other
Views that others in society generally believe
Other beliefs
Ego Boundaries
Where the world stops and the person begins
Particular Others
Those specific people that are most important to us
Important
Changing Self
Commit to change, Knowledge, realistic goals, context for change
Self-Sabotage
Telling ourselves we're no good, etc…
Perception
Selecting, organizing, and interpreting things
Constructivism
Use schemata to organize and interpret1
Schemata
Prototypes
Most representative of some category
Personal Constructs
When we use something to measure something, like attractiveness, kind
Measurement
Stereotypes
Predictive generalizations about things
Scripts
Guide to our action through experience and observations
Experience and Observation
Interpretation
Subjective process of explaining things
Self-Serving Bias
Bias to favor our opinions
Fundamental Attribution Error
Underestimate our failures and overestimate others
Culture
Consists of beliefs, values, understandings, practices, etc…
Standpoint
Point of view shaped by material, social, and symbolic conditions
Cognitive Complexity
Number of constructs used
#
Empathy
Ability to feel with another person
Implicit Personality Theory
Unspoken and unconscious assumptions about qualities in labels. Outgoing means fun, friendly…
Labels
Mindreading
We assume we know what others thinks, feels, or perceives