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10 Cards in this Set
- Front
- Back
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Why we Communicate
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-Physical Needs;
-Identity -Social Needs -Practical Goals |
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Instrumental Goals
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Getting others to behave in ways we want; it is the tool that lets you tell the hair stylist to take just a little off the sides, lets you negotiate houshold duties, and lets you conince the plumber that the broken pipe needs attention NOW!
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Linear Communication model
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Depicts communication as something a sender "does to" a reciever.
A Sender(person creating the message) Encodes(Puts thoughts into symbols, usually words) a Message (info being transmitted), sending it through a Channel(medium through which the message passes) to a Reciever(person attending the message), while contending with Noise(distractions that disrupt tranmission). This model has many shortcomings; both persons can send and receive messages simultaneously, unconscious behaviors you engage in still communicate messages to others, and a message's meaning is affected by larger factors such as culture, environment, and relational history |
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Transactional communication model
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Updates and expands the linear model to better capture communication as a uniquely human process. The model uses the word communicator instead of sender and receiver, to relfect the fact that people send and receive messages simultaniously and not in a undirectional or back and forth manner, as suggested by the linear model.
Transactional model also shows that communcators often occupy different environments. |
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Environments
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Fields of experience that affect how they understand others' behavior; refers to physical location, personal experiences, and cultural background that participants bring to a converstion.
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Communication
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A transactional process involving participants who occupy different but oerlapping environments and create relationships through the exchange of messages, which are affected by external, physiological, and psychological noise.
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Communication Principals
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-Communication can be intentional or unintentional
-Communication is irreversable -It's impossible NOT to communicate -Communication is Unrepeatable -Communication has a Content and a Relational dimension |
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Communication Misconseptions
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-More communication is NOT always better
-Meanings are nit in words -Successful communication Doesn't always involve shared understanding -No single person or event causes anothers reaction -Communication will not solve ALL problems - |
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Quantitave definition of Interpersonal communiation
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Includes any interaction between two people, usually face to face
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Dyad
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Two people interacting
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