Interpersonal Comm Test 2

Front 1

verbal messages interact with nonverbal

Back 1

accent, complement, contradict, control, repeat, substitute

Front 2

denotative verbal messages

Back 2

a words object

Front 3

connotative verbal message

Back 3

a words subjective or emotional meaning

Front 4

verbal messages vary in politeness

Back 4

directness and indirectness, cultural influences, inclusion and exclusion

Front 5

indirectness

Back 5

allow you to express a desire or preference without insulting or offending anyone

Front 6

inclusive

Back 6

include all people present and acknowledge the releveance of others and are normally polite

Front 7

pro social deception

Back 7

to achieve some good

lies designed to benefit the person lied to or lied about

Front 8

self enhancement deception

Back 8

to make yourself look good

Front 9

selfish deception

Back 9

to protect yourself

Front 10

anti social deception

Back 10

to harm someone

Front 11

art of delivering praise

Back 11

use I-messages
make sure you affect (facial expression of feelings) is +
name the behavior you're praising
take culture into consideration

Front 12

art of delivering criticism

Back 12

own you thoughts
be clear
avoid ordering or direction
consider the context of criticism

Front 13

messages vary in assertiveness

Back 13

• Operate with “I win, you win” philosophy
• 1. describe the problem
• 2. State how the problem affects you
• 3. Propose workable solutions
• 4. Confirm understanding

Front 14

intensional orientation

Back 14

• People, objects, and events in terms of how they are talked about or labeled rather than in terms of how they actually exist

Front 15

extensional orientation

Back 15

• Tendency to look first at the actual people, objects, and events and then the labels

Front 16

polarization

Back 16

the tendency to look at the world and to describe it in terms of extremes (uses either/or… good or bad, positive or negative, healthy or sick)

Front 17

Avoid static evaluation

Back 17

when you retain an evaluation of a person, despite the inevitable changes in the person
• Ex: fish concepts of big fish not eating the little fish

Front 18

o Language- explosion theory

Back 18

we developed our language skills very early in our lifetime

Front 19

o Significant- other theory:

Back 19

those around you affect how you use your language

Front 20

o Language instinct theory

Back 20

we are innately drawn to language

Front 21

o Social construction of reality theory

Back 21

reality is socially constructed/ our comm affects out perception on reality/ the use of language affects how we see and interpret reality

Front 22

nonverbal messages:

Back 22

the intentional or unintentional transmission of meaning through an individual’s nonspoken physical and behavioral cues
o Can accent, complement, or contradict messages

Front 23

Kinesics

Back 23

visible body movements, including facial expressions, eye contact, gestures, and body posture

Front 24

o Emblems:

Back 24

substitutes for words (ok, peace, come here, who me? Thumbs up, shush sign...)

Front 25

o Illustrators:

Back 25

accompany and illustrate verbal message (hands far apart when talking about something big)

Front 26

o Affect display:

Back 26

facial movements that convey emotional meaning (exprressions of happiness, surprise, fear…)

Front 27

o Regulators:

Back 27

monitor, maintain, or control the speaker