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55 Cards in this Set

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  • Back
a representation of what something is and how it works
model
anything that causes a loss of information as the information flows from source to destination
noise
a model that represents communication as a one way process that flows in one direction, from sender to receiver. They do not capture the dynamism of communication or the active participation of all communicators
linear model
a model that represents communication as a feedback process, in which listeners and speakers both simultaneously send and receive messages
interactive model
responses to messages, may be verbal nonverbal or both, may be intentional or unintentional
feedback
a model of communication as a dynamic process that changes over time and in which particpants assume multiple roles
transactional role
impersonal communication in which people are treated as objects or as instrumental to our purposes
I-it communication
Fully interpersonal communication in which people acknowledge and deal with each other as unique individuals who meet fully in dialoge
I-Thou communication
Communication midway between impersonal and interpersonal communication, in which the other is acknowledged as a human being but not fully engaged as a unique individual
I-You communication
a selective, systemic, ongoing process in which unique individuals interact to reflect and build personal knowledge and to create meanings
interpersonal communication
taking place within multiple systems that influence what is communicated and what meanings are communicated
systemic
an ongoing, continuous, dynamic flow that has no clear-cut beginning or ending and is always evolving and changing
process
the content of or denotative information in communication, meanings are literal
content meaning
what communication expresses about the relationship between communicators
relationship meaning
the branch of philosophy that deals with moral principles and codes of conduct
ethics
an abstract, arbitrary, and ambigious representation of a phenomenon
symbol
communication about communication
metacommunication
communication that is interpresonally effective and appropriate
interpersonal communication competence
the ability to perceive people as unique and to differentiate them from social roles and generalazations based on their membership in social groups
person centeredness
the ability to understand both your own and another's perspective, beliefs, thoughts and feelings
dual perspective
observing and regulating your own behavior
monitoring
a multidimensional process that involves forming and acting from social perspectives that arise and evolve in communication with others and ourselves
self
one source of social perspectives that people use to define themselves and guide how they think, act, and feel
particular others
communication that explicitly tells us who we are by specifically labeling us and reacting to our behaviors
direct definition
the process of seeing and thinking about ourselves in terms of the appraisals of us that others reflect
reflected appraisal
a person who communicates positively about us and reflects a positive approisal of our self-worth
uppers
a person who communicates negatively about us and reflects a negative appraisal of our self worth
downers
an extreme form of downer who not only communicates a negative image of us but actually attacks our self concept
vultures
a guide to action based on rules for living and identity
identity scripts
a pattern of relating instilled by the way a caregiver teaches the child who he or she is, who others are, and how to approach relationships
attachment style
a mode of relating that involves confidence in oneself and in relationships. Is instilled by a caregiver who responds in a consistently attentive loving way to a child
secure attachment style
a mode of relating instilled by a caregiver in the first bond who communicates to the child in consistently negative, rejecting or even abusive ways
fearful attachment style
a mode of relating instilled by a disinterested, rejecting, or abusive caregiver, in which the individual dismisses others as unworthy and thus does not seek close relationships
dismissive attachment style
a mode of relating characterized by preoccupation with relationships and inconsistent behavior toward the partner. develops through inconsistent behavior of caregiver
anxious/ambivalent attachment style
one source of social perspectives that people use to define themselves and guide how they think, act, and feel
generalized other
comparing ourselves with others to form judgements of our own talents, abilities, qualities, and so forth
social comparison
an individuals perception of where he or she stops and the rest of the world begins
ego boundaries
the act of revealing personal information about ourselves that others are unlikely to discover in other ways
self-disclosure
a model of the different sorts of knowledge that affect self-development
johari window
self talk that communicates that we are no good, that we can't do something, that we can't change, and so forth
self sabatage
the active process of selecting, organizing, and interpreting people, objects, events, situations, and activities
perception
knowledge structures that define the clearest or most representative examples of some category
prototypes
bipolar mental yardsticks by which we measure people and situations along specific dimensions of judgements
personal construct
predictive generalizations about people and situations
stereotype
a definition of expected or appropriate sequences of action in a particular settings
script
the subjective process of evaluating and explaining perceptions
interpretation
an internal account of why something happens or why someone acted a certain way
attribution
the tendency to attribute our positive actions and successes to stable, global, internal attribute our negative actions and failures to unstable, specific, external influences beyond our control
self-serving bias
overestimating, the internal causes of others behavior and underestimating the external causes
fundamental attribution error
beliefs, understandings, practices, and ways to interpret experience that are shared by a group of people
culture
the knowledge and perspective shaped by the material, symbolic, and social conditions common to members of a social group
standpoint
in our interpretation of experience, the number of constructs used, how abstract they are, and how elaborately they interact to create perceptions
cognitive complexity
the ability to feel with another person, to feel what she or he feels
empathy
our often unconscious assumptions about what qualities fit together in human personalities
implicit personality theory
assuming that we understood what another person thinks or how another person perceives something
mind reading