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34 Cards in this Set

  • Front
  • Back

What is the 10% Rule?

No customer should ever be more than 10% of your business




Ex. Smucker's had 40% of its business invested into Walmart

What is Containerization?

1. Containershave standardized dimensions. 
2. They can beloaded and unloaded, stacked, and transported over long distances 
3. They can be transportedby container ships, railway, and semi-trucks without being opened 
4. Containerizationreduced co...

1. Containers have standardized dimensions.


2. They can be loaded and unloaded, stacked, and transported over long distances


3. They can be transported by container ships, railway, and semi-trucks without being opened


4. Containerization reduced congestion in ports, shipping times and losses from damage and theft.

Who invented the idea of Containerization?

Malcom MacClean

How big are shipping containers?

L x W x H:




20' x 8 1/2' x 8 1/2'


or


40' x 8 1/2' x 8 1/2'

What are the three most known currencies?

1. Dollar (US)


2. Euro (Europe)


3. Yen (Japan)

What percentage of US Dollars are outside of the United States?

85%

What is known about foreign currencies?

Foreign currencies ALWAYS change!


They change quickly and dramatically

Internation Business is ___________?

Complex

What makes international business complex?

1. Distance (geography, time zones, costs)


2. Cultural


3. Language


4. Political


5. Legal - laws and regulations


6. Currency

What does it mean to float currency?

Price of currency is being determined by the International Currency Exchange Market




Government doesn't control the value

What website can you visit to find out what people and organizations it is illegal to do business with?

United States Department of Treasury



www.USTreas.gov

True or False:


Are the best customers the ones that buy the most from you?

False!




Volume (size) of business does not matter

What percentages of customers are


transactional, preferred, or strategic?

Transactional: 60%


Preferred: 30%


Strategic: 10%

Table for transactional, preferred, or strategic customers:

In Latin, what does COMPANY mean?

Com: Came Together




Pany: Bread




"Come together to break bread"

What is Walmart built on?

Getting the lowest price!


They squeeze everyone for the lowest price


Screw suppliers, Screw employees, Go to China

How is oil measured?




What did it cost in 2007 compared to today?

1.) 55 gal barrels




2.) 2007: $144 / barrel and 2016: $50 / barrel



Exchange Rate

the value of one currency for the purpose of conversion to another currency




Ex. USD : Euro = $1 : $0.93

Foreign Exchange Risk



Foreign exchange risk typically affects business that export/ import their products and investors making international investments.




Ex. If money must be converted to another currency to make a certain investment, then any changes in the currency exchange rate will cause that investment's value to either decrease or increase when the investment is sold and converted back into the original currency.

Capital Flight

In economics, occurs when assets or money rapidly flow out of a country, due to an event of economic consequence.

Strategy

actions (managers take) to attain the firms goal

Core Competence

firms skills that competitors cannot easily match or imiate

Economy of Scale

a proportionate saving in costs gained by an increased level of production.




EX. the greater the quantity of a good produced, the lower the per-unit fixed cost because these costs are spread out over a larger number of goods.

Localization

increasing profitability by customizing the firms goods and services so that they provide a good match to tastes and preferences in different markets

International Strategy

is a global plan specific to a company (or conglomerate) where a model for global expansion and commerce is the ultimate goal.

Channel Length

number of individual entities comprising the channel of distribution between the product and the consumer

Channel Quality

the expertise, competencies, and skills of established retailers in a nation and their ability to sell and support the products of international business

First Mover Advantage

competitive advantage a business obtains by being the first to bring a specific product or service to market.


Enables a company to establish strong brand recognition and customer loyalty before other entrants to the market arise.


Another advantage is the additional time a first mover business has to perfect or improve its product or service.

Joint Venture

arrangement in which two or more parties agree to pool their resources for the purpose of accomplishing a specific task. This task can be a new project or any other business activity. In a joint venture (JV), each of the participants is responsible for profits, losses and costs associated with it.

Franchising

Arrangement where one party (the franchiser) grants another party (the franchisee) the right to use its trademark or trade-name as well as certain business systems and processes, to produce and market a good or service according to certain specifications.

Exporting

a commodity, article, or service that is sold in another country

Off Shoring

the practice of basing some of a company's processes or services overseas, so as to take advantage of lower costs.

Mass Customization

is a marketing and manufacturing technique that combines the flexibility and personalization of custom-made products with the low unit costs associated with mass production

Global Distribution

allows customization of products for delivery to worldwide wholesalers or retailers, or directly to consumers anywhere in the world