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14 Cards in this Set

  • Front
  • Back

Organisational chart

A visual representation of the formal structure that coordinates work activities and sets out the products, services or markets.

Bureaucracy

A form of an organisation characterised by a formal hierarchial structure, rules and regulations, and impersonal relationships

vertical structure

A hierarchy of Authority of formal authority authority and decision-making power within an organisation. The structure reflects an organisation's chain of command from top management to front- line operations

horizontal structure

The way staff are grouped into speacialised departments within an organisation

functional model

An organisation structure in which staff are grouped into departments according to their funtctions in the organisations (for example, production, personnel, finance, marketing)

Divisional model

An organisational structure in which staff are grouped into departmentd according to the similarity of the products, services or market

Matrix model

A organisational structure that combines specialisation by function and division. It is also referred to as a grid model

Optimum

The structure that best assists an organisation to achieve its objectives

Advantages of Functional model

-A defined career pathway for employees


-The possibility of a high degree of task specialisation


-The provision of good opportunities for skill and knowledge development


-efficient use of resources

Disadvantages of Functional model

-Lack of flexibility and cooperation due to its bureaucratic development


-A narrow department focus, as opposed to a broader organisation-wide focus


-'empire building' behaviours among personnel in each department ---That is, gaining and keeping control over resources. Finances and human resources.

Advantages of Divisional model

- The direction of expertise at specific customers, products, regions and processes


- The encouragement of cooperation between organisational departments


-Greater flexibility in adapting to the environmental changes


Disadvantages of Divisional model

- Reduced benefits of economies of scale because work could be duplicated


- The potential to promote rivalry between divisions


Advantages of Matrix model

- Enhanced Flexibility - Operations can be altered quickly to suit environmental circumstances


- Enhanced communication, cooperation and teamwork throughout the organisation


- Enhanced decision making - expert project teams become a critical source of information for other managers


-Pooled expertise across an organisation, creating the best possible environment for problem solving

Disadvantages of Matrix model

-That the project teams can sometimes undermine the line of authority


-Unity of command principle to be challenged as people may be reporting to two managers, such as functional and a project manager.