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72 Cards in this Set
- Front
- Back
information systems
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combination of people, information, technology, and business processes to accomplish a business objective
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information systems triangle
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relationships of people, processes, and information technology
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wireframes
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crude, bare bone sketches (line drawings)
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systems development life cycle
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framework for tackling problems / a method for designing information systems
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analysis
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review blueprints and current layouts (plan)
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requirements
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combine homeowner wish list
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design
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develop additional sketches and blueprints
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development
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perform demolition and rebuild
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implementation
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perform last decorating before big reveal
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enterprise systems
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systems that manage day to day transactions of the business
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supply chain management
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controlling the flow of raw materials and finished products into and out of the business
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customer relationship management
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controlling communications with the customer to advance marketing goals
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enterprise resource planning
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the largest system. tie together all aspects of the business from accounting to the shop floor
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data warehouse
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a repository of corporate date collected from many corporate opportunities
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business intelligence
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the process of analyzing date to spot trends and opportunities
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data mining
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automatically looks for trends or patterns in the data
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business process
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set of directed activities
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business process diagram
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represented by diagrams containing actors in swimlanes connected by arrows
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swimlanes
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vertical portions of a business process diagram
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as-is business process
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the way process functions now
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to-be business process
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process after redesign
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principles of graphic design
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contrast, repetition, alignment, and proximity
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Robin Williams
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author of a graphic design book
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contrast
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the use of type, color, and weight to draw attention to specific elements
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visual weight
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the amount of ink dedicated to an element on the page
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serif font
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ornamental strokes on the font
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sans serif fonts
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fonts without ornamental strokes
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repetition
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practice of repeating visual images to unify a composition
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alignment
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arranging items on a page so that they touch common imaginary vertical or horizontal lines to convey organization
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proximity
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arranging items on a page so that similar items are grouped together to establish their relationships
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user centered design
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changing design to fit the user
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usability
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how easy a product is to use
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user experience
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a person's perceptions and responses that result from the use or anticipated use of a product
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laws of branding
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law of generic and law of color
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market segmentation
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group of potential customers for a product service
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target market
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segment targeted by the company
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majority fallacy
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targeting the largest segment when a smaller, loyal one would be more profitable
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niche market
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a narrow and highly defined target market
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persona
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a fictional person from the target market created by the designer to help influence design choices
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Jakob Nielsen
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an expert at usability principles for web site designed
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usability principles
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use meaningful graphics, one-sentence tagline, include a search input box, and don't over format
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build vs. buy
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the classic decision on whether to program or purchase an information systems solution (better to buy)
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website authoring tools
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programs that greatly simplify the process of building a website. ex: GoogleSites
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cloud development
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accessing development software that lives in the cloud
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client side development
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running development software at your workstation. runs very fast, locally.
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database
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a collection of one or more related tables of data stored in rows and columns
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database integration
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the ability to capture and store information gathered from a form into a database. also extracts information from a database onto a website
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business analyst
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work with both the business units and the programmers. also test the completed system
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outsourcing
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hiring another firm to do a job that traditionally might have been done in-house
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onshoring
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outsourcing to a firm that resides in your own country
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offshoring
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outsourcing to a firm that resides in a foreign country
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competitive advantage
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an attribute that allows a firm to best the competition in some way
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fixed cost
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a cost that the business must pay whether or not they sell their product
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variable cost
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a cost the business incurs on each sale
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contribution margin
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what you make every sale after subtracting the variable costs
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assumptions area
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part of the spreadsheet (usually at top) where the key variables are given their values
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sensitivity analysis
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analysis of how the outputs will change as the inputs from the assumptions area vary
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data table
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tool used to perform a sensitivity analysis; allows to vary the inputs and record the changes to one of the outputs
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payment (PMT) function
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a function that calculates loan payments
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sum function
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adds up a column or row of numbers
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industry analysis
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an analysis of the attractiveness of the industry in which the company operates
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company analysis
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the analysis of the competitive position of a company within an industry
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S.W.O.T analysis
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an analysis of a company's strengths and weaknesses and of the industry's opportunities and threats
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Porter's five forces
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an analysis of five key forces which profiles the attractiveness of an industry- how hard it is to get into the industry, stay in the industry, and bargaining position of suppliers and buyers
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business intelligence
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the delivery of accurate, useful information to the appropriate decision makers within the necessary time frame to support effective decision making
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static report
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summary reports distributed at regular intervals
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dynamic report
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interactive reports and allow the user to drill down to discover the source for the summary numbers
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relational database
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database that consists of related tables and nothing but tables
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primary key
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one or more fields that together uniquely identify each record in a table
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foreign key
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links the tables together
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data warehouse
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a giant database that contains periodic dumps from many databases throughout the company
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presentation zen
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a book about highly visual presentations with little words
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