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72 Cards in this Set

  • Front
  • Back
information systems
combination of people, information, technology, and business processes to accomplish a business objective
information systems triangle
relationships of people, processes, and information technology
wireframes
crude, bare bone sketches (line drawings)
systems development life cycle
framework for tackling problems / a method for designing information systems
analysis
review blueprints and current layouts (plan)
requirements
combine homeowner wish list
design
develop additional sketches and blueprints
development
perform demolition and rebuild
implementation
perform last decorating before big reveal
enterprise systems
systems that manage day to day transactions of the business
supply chain management
controlling the flow of raw materials and finished products into and out of the business
customer relationship management
controlling communications with the customer to advance marketing goals
enterprise resource planning
the largest system. tie together all aspects of the business from accounting to the shop floor
data warehouse
a repository of corporate date collected from many corporate opportunities
business intelligence
the process of analyzing date to spot trends and opportunities
data mining
automatically looks for trends or patterns in the data
business process
set of directed activities
business process diagram
represented by diagrams containing actors in swimlanes connected by arrows
swimlanes
vertical portions of a business process diagram
as-is business process
the way process functions now
to-be business process
process after redesign
principles of graphic design
contrast, repetition, alignment, and proximity
Robin Williams
author of a graphic design book
contrast
the use of type, color, and weight to draw attention to specific elements
visual weight
the amount of ink dedicated to an element on the page
serif font
ornamental strokes on the font
sans serif fonts
fonts without ornamental strokes
repetition
practice of repeating visual images to unify a composition
alignment
arranging items on a page so that they touch common imaginary vertical or horizontal lines to convey organization
proximity
arranging items on a page so that similar items are grouped together to establish their relationships
user centered design
changing design to fit the user
usability
how easy a product is to use
user experience
a person's perceptions and responses that result from the use or anticipated use of a product
laws of branding
law of generic and law of color
market segmentation
group of potential customers for a product service
target market
segment targeted by the company
majority fallacy
targeting the largest segment when a smaller, loyal one would be more profitable
niche market
a narrow and highly defined target market
persona
a fictional person from the target market created by the designer to help influence design choices
Jakob Nielsen
an expert at usability principles for web site designed
usability principles
use meaningful graphics, one-sentence tagline, include a search input box, and don't over format
build vs. buy
the classic decision on whether to program or purchase an information systems solution (better to buy)
website authoring tools
programs that greatly simplify the process of building a website. ex: GoogleSites
cloud development
accessing development software that lives in the cloud
client side development
running development software at your workstation. runs very fast, locally.
database
a collection of one or more related tables of data stored in rows and columns
database integration
the ability to capture and store information gathered from a form into a database. also extracts information from a database onto a website
business analyst
work with both the business units and the programmers. also test the completed system
outsourcing
hiring another firm to do a job that traditionally might have been done in-house
onshoring
outsourcing to a firm that resides in your own country
offshoring
outsourcing to a firm that resides in a foreign country
competitive advantage
an attribute that allows a firm to best the competition in some way
fixed cost
a cost that the business must pay whether or not they sell their product
variable cost
a cost the business incurs on each sale
contribution margin
what you make every sale after subtracting the variable costs
assumptions area
part of the spreadsheet (usually at top) where the key variables are given their values
sensitivity analysis
analysis of how the outputs will change as the inputs from the assumptions area vary
data table
tool used to perform a sensitivity analysis; allows to vary the inputs and record the changes to one of the outputs
payment (PMT) function
a function that calculates loan payments
sum function
adds up a column or row of numbers
industry analysis
an analysis of the attractiveness of the industry in which the company operates
company analysis
the analysis of the competitive position of a company within an industry
S.W.O.T analysis
an analysis of a company's strengths and weaknesses and of the industry's opportunities and threats
Porter's five forces
an analysis of five key forces which profiles the attractiveness of an industry- how hard it is to get into the industry, stay in the industry, and bargaining position of suppliers and buyers
business intelligence
the delivery of accurate, useful information to the appropriate decision makers within the necessary time frame to support effective decision making
static report
summary reports distributed at regular intervals
dynamic report
interactive reports and allow the user to drill down to discover the source for the summary numbers
relational database
database that consists of related tables and nothing but tables
primary key
one or more fields that together uniquely identify each record in a table
foreign key
links the tables together
data warehouse
a giant database that contains periodic dumps from many databases throughout the company
presentation zen
a book about highly visual presentations with little words