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15 Cards in this Set
- Front
- Back
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Employers objectives and processes |
Objectives: 1. Efficiency or productivity 2. Control
Processes or Methods 1. Union avoidance and opposition measures 2. Contract negotiation 3. Lockouts 4. Grievances and arbitration 5. Court (legal) action 6. Political activity 7. Public relations 8. Collaboration with union 9. Unilateral action |
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Concession bargaining |
Negotiations over employer demands for reductions in wages and benefits.
May take place under threat of business closure
Some demands employers may demand: wage cuts or freezes, lump sum payments instead of wage increases, loss of holidays |
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Labour relations strategy |
How an employer deals with the unionization of its employees
Ranges from acceptance to extreme opposition |
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Factors Affecting an employers labor relations strategy |
1. Competitive strategy of the employer 2. Union or non-Union status of competitors 3. Experience with unionization 4. Management values and ideology 5. Union Philosophy or policy 6. Union power and ability to oppose employer 7. Types of employees 8. Legal environment |
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Low commitment HR strategy |
Involves traditional production methods, and a low emphasis on development of workforce skills |
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High-performance work systems |
Assumes that human resources are key to competitive advantage
1. High standards in recruiting and selection 2. Job redesign 3. Comparatively high compensation contingent on organizational performance 4. Employment security 5. Sharing of financial and performance information 6. Minimum status differences 7. Employee involvement 8. Dispute resolution systems 9. Training and skill development 10. Performance expectations emphasizing continuous improvements |
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Competitive strategy |
Refers to the basis on which a firm competes in the marketplace over the long term
How it attracts buyers and improves its market share |
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Cost leadership |
A competitive strategy based on having the lowest price
Requires cutting costs
Example: dollar store |
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Differentiation |
A competitive strategy based on having a distinctive or unique product
Ex: manufacturing firm of appliances that have better design features and dependability |
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Union opposition |
An employer strategy of attempting to remain Union-free
Hostile to unions
Ex: transferring union supporters, dismissing employees |
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Union avoidance |
A strategy aimed at preventing unionization using legal means to convince employees they do not need a Union
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Union acceptance |
A strategy in which the employer remains neutral in an organizing attempt, and if the attempt is successful tries to negotiate the best deal with the Union |
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Union resistance |
A strategy in which the employer attempts to limit the further spread of unionization in the organization |
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Union removal |
Strategy involves the employer attempting to rid itself of any unions |
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High commitment HR strategy |
Involves the adoption of better technology and requires investment in training and development of human resources |
