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11 Cards in this Set
- Front
- Back
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What are three things that need to be acquired to front-load for the ISO function?
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Knowledge, skill, and attitude.
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Discuss the concept of mastery and its benefit to the ISO.
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Mastery is the ability of an individual to achieve 90 percent of an objective 90 percent of the time. Can apply to the ISO as “unconscious competence” to perform functions with an analytical automation that is deeply connected with and appropriate for the incident.
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Efficiency is
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Efficiency means doing things right.
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Effectiveness is
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Effectiveness is doing the right things.
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Learning is
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Learning is the acquisition of the knowledge, skills, and attitude needed to achieve mastery.
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Performance is
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Performance is the demonstration of acquired mastery in the incident environment.
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Knowledge is
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topical understanding
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Skill is
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the application of knowledge
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Attitude is
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the beliefs and values gained over time.
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What are the three components of attitude?
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Knowledge, emotion, and action.
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To check your attitude, what three questions should you ask yourself?
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What do I know about this?
How do I feel about it? How should I handle it to show a concern for safety? |
