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228 Cards in this Set

  • Front
  • Back
Three most important considerations for human-system performance
1. The controls (or displays)
2. Relationship of the displays & controls to each other
3. Relationship of the displays and controls to the operator
What is the function of a control?
To transmit information to some device, mechanism or a system.
The information transmitted can be of 2 primary types:
1. Discrete on/off position (low, medium, and high position)
2. Continuous like speed and weight (cursor positioning)
Controls have specific _________ outcomes
predefined
Discrete controls should be chosen based on:
1. number of possible settings
2. Force required
Examples of Discrete controls that are two state
Push button, rocker switch, toggle switch, push-pull switch
Examples of discrete controls that are three or more states
rotary knob, button group, lever
Continuous controls provide a _________ of values
range
Continuous controls should be chosen based on:
1. Preciseness of value
2. Force required
Examples of Continuous controls:
Knob, slider, pedal, wheel, joystick
Use discrete controls when:
1. there is a limited number of control states
2. alphanumeric information must be entered
3. on-off or yes-no information is required
4. only small mechanical forces are required or available
Use continuous controls when:
1. There is a large number of control states involved (more than 25)
2. The operator must exert substantial force to adjust the control
3. Speed of operation is more important than accuracy of control setting.
5 Factors to consider during design:
1. identification
2. sensitivity
3. ease of activation
4. convention
5. location/arrangement
________ controls can be thought of as a sub-category under ____________ controls.
pointing
How can the design of an object signal the appropriate actions needed to use it?
1. Natural constraints-limit what can be done
2. Affordances of objects-convey messages about their possible uses, actions & functions.
7 common methods of control coding
shape, texture, size, location, operational, color, label
Control coding helps to effectively identify controls, resulting in improved ______________ and _______ ______
accuracy/ task time
Shape coding
provides both a visual feature and a tactile feature for distinguishing controls
Texture coding
controls are coded by virtue of their unique texture
3 Classes of textures:
smooth, fluted, knurled
Size coding
controls are to be identified by virtue of their size
Size coding can be used for situations in which _______ is restricted.
vision
People can accurately discriminate only a few different sizes, limiting it's _________________
usefulness
Location coding
generally used when controls are to be identified by virtue of their location
Location coding is only effective if...
the operator can reliably distinguish the different control locations
Operational coding
controls are to be identified by virtue of their unique operation
Operational coding can be used in situations which _____ is restricted
vision
Color coding
controls are to be identified by virtue of their color only
Effectiveness ____________ when colors can be associated with specific meanings, but this can be ___________ ___________
increases/ culturally biased
The perceived color can vary as a function of ___________
illumination
Label coding
controls are to be identified by using labels
Either __________ or __________ labels can be used
alphanumeric/ symbolic
Most common method of coding?
Label coding
_________ coding is considered the minimum coding requirement and additional forms of coding should be used to distinguish the use of multiple controls
Label
Good controls provide ________
feedback
6 Control characteristics to prevent accidental activation
1. location
2. recessing-position control son recessed surfaces so they don't stick out as much
3. covering
4. locking-lock control into a position so that it must be operated in two different directions to use
5. Orientation
6. Resistance
_______ controls should require more force to avoid accidental activation
emergency
____ controls should require less force than foot controls to avoid stress and worker fatigue
hand
____ controls should require a good amount of force to avoid accidental activation
foot
Deadspace
amount of control movement around the null position that results in no movement of the device being controlled.
Backlash
Deadspace at any control position
Two principles of General Location
Importance/Frequency of use
Two principles of Specific Location
Functional/Sequence of use
6 Factors that influence performance with controls
1. demands on the operator
2. coding methods already being used
3. illumination level
4. speed and accuracy required for control identification
5. available space
6. number of controls that must be coded.
Teleoperators
general purpose human machine systems that augment the physical skills of the operator
Robots are not considered teleoperators because...
they operate autonomously and sometimes counter to human interest.
Two main types of displays:
passive/active
The objective of displays is...
to indicate the current or future state of the system
Passive displays consist of _____ text, graphics, symbols and codes
static
Visibility
quality of characters/symbol that makes it visible from its surroundings
legibility
attribute of alphanumeric characters that makes each of them identifiable to others
readability
a quality that makes possible the recognition of the informational content when it is presented in groups
3 Considerations for presenting text
Visibility, legibility, readability
The size of the letter is measured in ______
points
quantitative displays are used to display _____ values
exact
qualitative displays are used when...
the user is primarily interested in the approximate value of some continuously changeable value
moving pointers and fixed markers with moving scales have an __________ ease of reading
acceptable
counters have a _________ ease of reading
very good
moving pointers have a ________ detection of change
very good
fixed markers with moving scales have an __________ detection of change
acceptable
counters have a ____ detection of change
poor
moving pointers have a ________ setting to a reading; controlling a process
very good
fixed markers with moving scales and counters have an __________ setting to a reading; controlling a process
acceptable
what is the main advantage of using a fixed scale moving pointer display?
motion catches the eye and conveys information about both magnitude and direction of change.
if the numerical increase is related to some natural interpretation (e.g., when an increase in temperature is related to an upward movement in the pointer), you should use what kind of display?
fixed scale moving pointer
when the range of values is too large, you should use what kind of display?
moving scale fixed pointer
when a precise value is required, what kind of display should be used?
digital
disadvantages of using digital displays
1. information on rate of change is not easily legible
2. direction of movement is not specified
3. there may be some difficulty in combining digital displays with qualitative display.
qualitative displays are used when...
the user is primarily interested in the approximate value of some continuously changeable variable.
6 display design guidelines
1. select legible characters
2. arrange characters and symbols
3. decide display type for message
4. project message
5. select the instrument to display
6. locate/arrange the display
The ADA generally only covers...
non correctable, non-temporary conditions
ADA focuses on the __________ rather than the __________
environment, individual
the ADA prohibits discrimination against people with disabilities in the following areas:
1. employment
2. public service
3. public accommodations
4 telecommunications
5. miscellaneous (coercing, threatening, or retaliating against disabled)
public accommodations are
places that are generally open to everyone-restaurants hotels, theaters, ect.
____________ and ____________________ are not required to meet the ADA's requirements for public accommodations
private clubs, religious organizations
The ADA applies to companies with __ or more employees
15
The ADA does not apply to ________________
federal employees
For federal employees, the same protections as the ADA are provided by ____
EEOC - Office fo Federal Operations
Reasonable accommodation
how an employer adapts so that a disabled person can work
reasonable accommodations usually refer to any change or adjustment to a ___ or in ________ that allows a qualified employee with a disability perform/apply for the job.
job, procedure
examples of reasonable accommodations may include:
1. providing equipment or devices, or adapting them so the person with the disability can use them
2. restructuring a job
3. changing work schedules
4. reassigning the employee to a vacant position
5. adjusting or modifying tests, training materials, or policies
6. providing readers and/or interpreters
7. making the workplace easy to get into and use by people with disabilities.
essential functions are...
the fundamental duties required by the job itself.
An employer (can/can not) refuse to hire you if your disability prevents you from performing duties that are not essential to the job
can not
Employers (do/do not) have to provide personal-use items such as glasses or hearing aids.
do not
light passes through ____ and is focused on the _____ (part of the ______) at the back of the eye
lens, fovea, retina
The retina converts light into __________________
electrical activity
visual information is transmitted down the __________ to the brain
optic nerve
rods are for _____time vision (more sensitive to light)
night
rods have (good/poor) detail
poor
rods: relatively insensitive to color or color vision?
relatively insensitive to color
rods: peripheral vision or central "foveal" vision?
peripheral
Cones are for _____time vision (require high levels of illumination)
day
cones have (good/poor) detail
good
cones: relatively insensitive to color or color vision?
color vision
Cones are concentrated in the _____ (center of the ______)
fovea, retina
acuity
ability to perceive/discriminate fine detail
the highest acuity is at the _____
fovea
at night, our central vision becomes functionally (focused/blind)
blind
Accommodation (visual)
refers to the ability of the lens to focus the light rays on the retina (the lens changes shape to focus image)
Accommodation is what allows us to see...
details of objects at different distances
Near point
closest point to which the eyes can focus
the near point is at about __ centimeters
20
near point (increases/decreases) with age
decreases
far point
farthest point beyond which the eyes cannot focus
nearsightedness
myopia-cannot see distant objects; far point too close
farsightedness
hyperopia-cannot see close objects; near point too far away
presbyopia
normal aging retreat of the near point
vergence
rotation of the eyes inward or outward that is necessary to cause the images from a fixed object to fall on the central regions of the left and right eye
contrast is a big factor in __________
legibility
why could getting your eyesight tested with black letters on a white background be problematic?
measuring acuity with high contrast targets tells us little about reality where contrast may be much less
spatial contrast sensitivity
sensitivity to fluctuations between dark and light
contrast sensitivity is a (worse/better) measure/predictor of how well a person can see in low contrast
better
luminance level
visual acuity and contrast sensitivity improves with increasing levels of light or background luminance and then levels off
at high levels of illumination _____ are activated
cones
contrast is a factor affecting visual acuity and contrast sensitivity because...
improved contrast increases discriminability
exposure time is a factor affecting visual acuity and contrast sensitivity because...
acuity improves with increased exposure time under high levels of illumination
target motion is a factor affecting visual acuity and contrast sensitivity because...
movement of the target or observer decreases visual acuity
age is a factor affecting visual acuity and contrast sensitivity because...
visual acuity declines with age (after 40)
training is a factor affecting visual acuity and contrast sensitivity because...
training people to control their focus does improve visual acuity
visibility
refers to how well something can be seen by the human eye
contrast (is/is not) affected
by illumination but visibility (is/is not)
is not/is
saccades
fast jerky movements
fixations
stationary periods
regressions
reverse movements
information is absorbed during (saccades/fixations/regressions)
fixations
visual display design should meet these two objectives:
1. display able to been seen clearly
2. design should help viewer correctly perceive the meaning of the displays.
visibility
quality of characters/symbols that makes it visible from its surroundings (how wel it can be seen by the human eye)
legibility
attribute of alphanumeric characters that makes each one of them identifiable from others
readability
a quality that makes possible the recognition of the informational content when it is presented in groups
typography
refers to the various features of alphanumeric characters individually and collectively
Times when "preferred" forms of typography are necessary
1. viewing conditions are unfavorable
2. critical information is to be displayed
3. people have poor vision
4. viewing occurs at a distance
one point = __ mm
0.25
most commonly used font size for close reading varies __-__ pt
9-12
optimal font size for reading
11 pt
luminance
a statistic designed to express the fact that lights of equal energy but different wavelengths do not all appear equally bright
Even though the lights of the various wavelengths are equal in power from a physical standpoint, the visual system (is/is not) equally sensitive to them.
is not
brightness is greatest for wavelengths in the vicinity of ___ nm, somewhere between _____ (500 nm) and ______ (600 nm)
565, green, yellow
dark adaptation
the gradual process of returning to original sensitivity after looking at a bright light and then into total darkness
dark to light adaptation has a __% recovery in __ seconds.
50, 90
light to dark adaptation may take up to __ minutes
40
As illumination goes from bright to dim, green goes from ____ to _______
dark, lighter
As illumination goes from bright to dim, red goes from ______ to ________
lighter, darker
trichromats
people with normal vision
achromacy
confuse all colors that have the same brightness, essentially lacking the dimensions of hue and saturation.
tritanopia and tritanomaly
blue-yellow anomalies
protanopia and deuteranopia are most common along men or women?
men
protanopia and deuteranopia
red-green anomalies
protanopia and deuteranopia affect __ % of the population
8
5 monocular cues:
1. size and shape-distant objects appear smaller and shape is easier to see up close
2. linear perspective-parallel lines appear to converge at far distances, also fog and haze obscure distant objects near the horizon
3. relative motion-near objects move more rapidly than those in close
4. interposition- distant objects are obscured by those in close
5. light and shadow-reflected light, shadow, and sun position provide additional distance cues.
2 binocular clues:
1. convergence/divergence-when we view close-up and distant objects, our eyes converge and diverge to accommodate up-close and distant objects respectively.
2. retinal disparity-the eyes are separated yielding slightly different views.
Under low levels of illusion we are (more subject/less subject) to "illusions" because the visual environment is poorly structured and devoid of detail.
more subject
autokinesis
when a static light is stared at in the dark, the light appears to move.
relative motion
example: if you are stopped and a car moves forward from your position, you may experience the impression that you are rolling backwards
false horizons
cloud formations may be confused with the horizon or the ground
ground-light misinterpretation
a common occurrence is to confuse ground lights with stars.
size-distance illusion
results from viewing a source of light that is increasing or decreasing in brightness. the aviator may interpret the light as approaching or retreating.
height illusion
when flying over desert, snow, water or other areas of low contrast, crew members may experience the illusion of being higher above the terrain than they actually are, due to the lack of visual reference cues.
black hole approaches
the area under the aircraft during the approach was dark, either water or unilluminated terrain. under these conditions, pilots may visually overestimate their altitude.
poor lighting can adversely affect...
performance, mood and health
basic criteria for lighting a task
1. have satisfactory visual performance
2. minimize cost of the lighting
3. have satisfactory esthetics
visual performance is affected by:
1. individual differences
2. quantity of light
3. quality of light
4. task requirements
2 sources of light
1. incandescent bodies-the sun, luminares and flame
2. luminescent bodies-reflected light from objects in our field of view
lumen
measure of light energy from a source
3 types of lamps
1. incandescent filament-light produced by electric heating of filament or combustion of gases-less efficient, but better color rendering
2. gas discharge-light produced by passage of electric current through the gases
3. LEDs-light emitting diode-solid state lighting
Glare
brightness within the field of view greater than which the eyes are adapted to resulting in annoyance, discomfort, loss in visual performance and visibility
specular reflected glare
from a smooth polished surface
spread reflected glare
from a rough, etched surface
diffused reflected glare
from a flat painted, matte surface
composed reflected glare
combination of specular, spread and diffused glare
Reduce glare from luminaries by:
1. select luminaries with low DGR (discomfort glare rating)
2. reduce luminance of the light source by using several low-intensity luminaries instead of few bright ones
3. avoid place light sources within 60 degrees of the center of visual field
4. reduce luminance ratio
5. use shield, hoods, visors
6. resort to indirect lighting
reduce glare from windows by:
1. use window that are at some distance from the floor
2. construct overhang above the windows
3. provide shades, blinds, ect.
The lens of the eye grows continuously in life by...
adding layers onto the lens
what two parts of the eye atrophy with age?
the cels at the center of the lens and the muscles controlling the diameter of the pupil
as the lens thickens with age _____________ can occur
farsightedness
when the lens becomes thick it also becomes ______ and therefore less ____ light passes through
yellow, blue
vibration patterns can be classified into
simple and complex sounds
fluctuations occurring with a regular period and having only a single frequency are termed
simple or pure tone
sound containing all audible frequencies
white noise
complex sound
combination of fundamental frequencies (harmonic and non-harmonic)
two primary attributes of sound are:
frequency-number of cycles per second
amplitude-intensity, amount of compressing in airwave
pitch
human sensation-highness or lowness in tone
intensity
power per unit area
doubling sound power will raise SPL by __ dB
3
human ear is sensitive to frequency in the range of __ - _____ Hz
20-20000
human ear is (more/less) sensitive to low frequency sound and (more/less) sensitive to high frequency sound
less, more
the primary function of the outer ear is to
help collect sound energy
outer ear consists of external part (_____) and the auditory canal (______)
pinna, meatus
at the end of the auditory canal lies the ________________
tympanic membrane (ear drum)
the middle ear is separated from the outer ear by
ear drum
middle ear includes a chain of three small bones called ossicles:
hammer (malleus), anvil (incus), and stirrup (stapes)
infrasonic
below 16 Hz and perceived as vibration
the primary function of the inner ear is
force vibration that cause neural impulses that transmit to the brain
ultrasonic
above 20000Hz which dogs and other animals hear, not humans
human speech is generally between ___ and ___ Hz
300-700
sound intensity is associated with the human sensation of ________
loudness
A __dB increase makes the sound perceive to be twice as loud
10
sound intensity is/is not additive
is not
inverse square law
the level of sound decreases by 6 decibels every time the distance from the sound source doubles
masking
one component of the sound environment reduces the sensitivity of the ear to another component.
stereophony
ability to localize the direction from which sound waves are emanating
the primary cues used by people to determine the direction fo a sound source are differences in:
intensity and phase
what happens at high frequencies (above 3000 Hz)?
the intensity differences can be dramatic, the head effectively shadows the ear so phase is not reliable
what happens at low frequencies (below 1500 Hz)?
if a sound source is directly to one side of the head, the sound reaches the nearer ear approximately .8 ms before it reaches the other ear
noise
unwanted sound-auditory stimulus bearing no informational relationship to the presence or completion of the immediate task
routine tasks show (high/little) effect from noise
little
True or False: The human ear is not equally sensitive to all frequencies
True
presbycusis
hearing loss due to aging
sociocusis
hearing loss due to non-occupational noise
temporary threshold shift at __ minutes
2
temporary hearing loss increases as a function of...
noise level and exposure time
permanent hearing loss is a function of...
intensity and exposure time
response to a loud noise can include...
1. larger and slower breathing movements
2. small changes in heart rate
3. dilation of the pupils
4. greater stress
noise may cause a _______________________ on the task
funneling of attention
performance may improve in _______ and _______ as a result of noise
continuous noise, boring tasks
in general, people are more annoyed and distracted by sounds they consider _________ than by sounds they consider __________
unnecessary, inevitable
_____ is considered the most annoying and distracting type of office noise
speech
levels below __ dBA do not constitute a risk to hearing loss
80
Three principles to minimize noise levels:
1. the higher the demand for information processing and concentration, the lower the noise should be
2. avoid exposure to noise that is unrelated to the work being performed
3. keep the occupants in the area informed about steps taken to abate noise and the costs for further improvement.
True or false: habituating to consistent noise is easier than to variable noise: consequently, constant noise is less annoying overall than variable noise
True
EPA recommends an average level of __ dBA during the day and __ dBA at night
45, 35
vibrations can be reduced through:
design, maintenance, lubrication, proper padding using resilient materials, damping material
4 principles of presentation
1. avoid extremes of auditory dimensions
2. establish intensity relative to ambient noise level
3. use interrupted or variable signals
4. do not overload the auditory channel
3 principles of installation
1. test signals to be used
2. avoid conflict with previously used signals
3. facilitate changeover from previous display
fundamental principles of warning system
1. must alert the crew and call for their attention
2. must report the nature of the condition
3. must report them in an appropriate corrective action
in what area are most warning systems deficient?
3. must direct them in an appropriate corrective action
As of 2007, the average age of the American worker is now __ years old
48
common problems/effects related to aging include
muscle loss, arthritis, decreased visual and auditory abilities, diminished nervous system
RSI
repetitive stress injuries