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54 Cards in this Set

  • Front
  • Back

4 components of marketing strategy

Company mission and vision statements, competitive advertising or USB, synergy, resources

Marketing leader strategies

To be the top leader in the market

Marketing challenger strategies

When they want to challenge a market leader

Marketing follower strategies

Want to profit from the success of other companies

Niche marketing strategies

Pursue small well defined segment

Mass Marketing strategies

Use the same message for the entire market

Typical customer profile

A description of a firm's most frequent customers

5 step decision making process

Problem aware ess, search for information, valuation of alternatives, purchase, post-purchase evaluation

Reference groups and influencers

People we compare ourselves to Example Oprah

Subcultures and life cycles

Developmental changes that people go through typically related to age

Marketing research vs. market research

Marketing research this research is generated for in from entire marketing program. consumer behavior


Market research is research about retailers market & potential market

What is research

Systematic in objective collection, analysis, evaluation, and presentation of information on specific issues to help management make effective decisions

Measurement vs metric

Measurement is to mention, quantity, capacity ascertained by measuring


Metric is a system that helps to quantify a trend dynamic or characteristic

Mission statement

The purpose of an organization

Vision statement

Where the company sees itself going over the next several years

What are demographics

Statistics

What are Geographics

Location

What are psychographics

Values and beliefs

What are behavioristics

How they think

What are geodemographics

Geography and population statistics to understand consumer market

Coincidental testing

The audience is tested while being exposed

Concurrent testing

Testing done while and IMC campaign is up and running

Make good messages

Commercial or ad credit the media gives due to an error in the running of an intended advertisement

Heavy usage index

Measures the usage of a category of a specific brand by customers

CDI

CAtegory development index my friends aren't doing well where they should

AAU

Awareness, attitudes, and usage. Awareness levels of customers

consumer satisfaction

Level of satisfaction with a product

ROI

Return on investment or how well the money paid back is doing compared to competitors

Media

The plural of medium

Medium

Specific category of delivery system. TV magazine's social media radio

Media vehicle

The particular carrier Cosmo Grey's Anatomy Facebook

Research Vendors

Neilson, VALS, Experian

Reach

The number or percent of different audience members who may see it once

Reach formula

Grows over time / exposure

Frequency

Average number of times they are exposed to it in a given time

Formula for frequency

GRP / reach

Ratings point

share of potential viewers

Gross ratings point

Large number counts multiple exposures

GRP fornula

Reach × Frequency

Target Ratings point

we only look at data within a target audience for a specific rating

Continuous media schedule

Constant even

Pulsing media schedule

Constant messaging but uneven per month

Flighting media schedule

Varies month to month

CPM

Cost per thousand the M is a Roman numeral for quote unquote thousand cost to reach 1000 audience members

CPP

Cost per point what it cost to get 1 ratings point

Advertising

Getting the best possible selling message to the right target audience at the best possible time

Advertising objective three steps

State key fact why should you buy the product. State key problem what campaign will attempt to solve it. IMC communication objective why the program will have an impact on the customer.

4 P's

Price product promotion place

The four C's

coherence consistency continuity complementary communication

LBM

Location based marketing

CRM

Customer relationship management

Concept testing

Uses qualitative and sometimes quantitative data to evaluate the idea before it's launched

Market share

Level of competitiveness

BDI

which market provides the best sales for their product