Use LEFT and RIGHT arrow keys to navigate between flashcards;
Use UP and DOWN arrow keys to flip the card;
H to show hint;
A reads text to speech;
54 Cards in this Set
- Front
- Back
4 components of marketing strategy |
Company mission and vision statements, competitive advertising or USB, synergy, resources |
|
Marketing leader strategies |
To be the top leader in the market |
|
Marketing challenger strategies |
When they want to challenge a market leader |
|
Marketing follower strategies |
Want to profit from the success of other companies |
|
Niche marketing strategies |
Pursue small well defined segment |
|
Mass Marketing strategies |
Use the same message for the entire market |
|
Typical customer profile |
A description of a firm's most frequent customers |
|
5 step decision making process |
Problem aware ess, search for information, valuation of alternatives, purchase, post-purchase evaluation |
|
Reference groups and influencers |
People we compare ourselves to Example Oprah |
|
Subcultures and life cycles |
Developmental changes that people go through typically related to age |
|
Marketing research vs. market research |
Marketing research this research is generated for in from entire marketing program. consumer behavior Market research is research about retailers market & potential market |
|
What is research |
Systematic in objective collection, analysis, evaluation, and presentation of information on specific issues to help management make effective decisions |
|
Measurement vs metric |
Measurement is to mention, quantity, capacity ascertained by measuring Metric is a system that helps to quantify a trend dynamic or characteristic |
|
Mission statement |
The purpose of an organization |
|
Vision statement |
Where the company sees itself going over the next several years |
|
What are demographics |
Statistics |
|
What are Geographics |
Location |
|
What are psychographics |
Values and beliefs |
|
What are behavioristics |
How they think |
|
What are geodemographics |
Geography and population statistics to understand consumer market |
|
Coincidental testing |
The audience is tested while being exposed |
|
Concurrent testing |
Testing done while and IMC campaign is up and running |
|
Make good messages |
Commercial or ad credit the media gives due to an error in the running of an intended advertisement |
|
Heavy usage index |
Measures the usage of a category of a specific brand by customers |
|
CDI |
CAtegory development index my friends aren't doing well where they should |
|
AAU |
Awareness, attitudes, and usage. Awareness levels of customers |
|
consumer satisfaction |
Level of satisfaction with a product |
|
ROI |
Return on investment or how well the money paid back is doing compared to competitors |
|
Media |
The plural of medium |
|
Medium |
Specific category of delivery system. TV magazine's social media radio |
|
Media vehicle |
The particular carrier Cosmo Grey's Anatomy Facebook |
|
Research Vendors |
Neilson, VALS, Experian |
|
Reach |
The number or percent of different audience members who may see it once |
|
Reach formula |
Grows over time / exposure |
|
Frequency |
Average number of times they are exposed to it in a given time |
|
Formula for frequency |
GRP / reach |
|
Ratings point |
share of potential viewers |
|
Gross ratings point |
Large number counts multiple exposures |
|
GRP fornula |
Reach × Frequency |
|
Target Ratings point |
we only look at data within a target audience for a specific rating |
|
Continuous media schedule |
Constant even |
|
Pulsing media schedule |
Constant messaging but uneven per month |
|
Flighting media schedule |
Varies month to month |
|
CPM |
Cost per thousand the M is a Roman numeral for quote unquote thousand cost to reach 1000 audience members |
|
CPP |
Cost per point what it cost to get 1 ratings point |
|
Advertising |
Getting the best possible selling message to the right target audience at the best possible time |
|
Advertising objective three steps |
State key fact why should you buy the product. State key problem what campaign will attempt to solve it. IMC communication objective why the program will have an impact on the customer. |
|
4 P's |
Price product promotion place |
|
The four C's |
coherence consistency continuity complementary communication |
|
LBM |
Location based marketing |
|
CRM |
Customer relationship management |
|
Concept testing |
Uses qualitative and sometimes quantitative data to evaluate the idea before it's launched |
|
Market share |
Level of competitiveness |
|
BDI |
which market provides the best sales for their product |