Use LEFT and RIGHT arrow keys to navigate between flashcards;
Use UP and DOWN arrow keys to flip the card;
H to show hint;
A reads text to speech;
7 Cards in this Set
- Front
- Back
Determinants of Peformance for Campbell's model of job performance?
|
Declaritive Knowledge, Procedural Knowledge and Skills, Motivation
|
|
Criterion Deficiency
|
Judging performance based only on one aspect.
|
|
Criterion Contamination
|
Includes info. unrelated to the behavior being measured.
|
|
How organization should define performance (Campbell)?
|
1. Observable behavior
2. Under the employees control |
|
Task Performance
|
Proficiency with which employees perform activities that are formally recognized as part of their job. (Cognitive Ability)
|
|
Contextual Performance
|
Going above and beyond to help the company, fellow workers, etc. (Personality Trait)
|
|
Counterproductive Work Behaviors (Define, describe, causes)
|
1.Deviance toward org. (stealing, lowering production)
2.Deviance toward individuals. (interpersonal) Causes: job dissatisfaction, unequality, personality factors |