Use LEFT and RIGHT arrow keys to navigate between flashcards;
Use UP and DOWN arrow keys to flip the card;
H to show hint;
A reads text to speech;
18 Cards in this Set
- Front
- Back
What are the most commonly studied elements of job satisfaction? |
Pay, Supervision, coworkers, work and promotion opportunities |
|
List three motivational facets of organizational commitment: |
1. Affective commitment 2. normative commitment 3.continuance commitment |
|
Affective Commitment: |
the extent to which an employee wants to remin with an org and cares about the org. |
|
continuance commitment: |
the extent to which employees believe they must remain with an org. due to the time,expense, and effort they have already put into the org. |
|
normative commitment: |
the extent to which employees feel obligated to remain in the org. |
|
example of person in affective commitment |
person who works in red cross likes her job and the people she works with
|
|
example of person in continuance commitment |
person who works at firms feels that she or he does not want to start over somwhere bc of the time he or she invested in firm.
person is scared they will not be hired somewhere else
|
|
example of normative commitment person |
a person who works at the firm feels that they are obligated to stay since the firm has invested so much in them in order to stay and be succesful in firm |
|
What individual Difference Affect Job Satisfaction? |
individual predisposition, satisfaction with life, job expectations,organizational fit,perception of fairness, coworkers, stressors, the job itself |
|
Individual DIfference Theory: |
postulates that some variability in job satisfaction is fue to an individual's personal tendency across situations to enjoy what she does. thus, some type of people will generally be satisfied and motivated regardless of the job they hold |
|
genetic predisposition: |
job satisfaction not only may be fairly stable across jobs but also may be genetically determine |
|
core self-evaluations: |
certain personality types are associated with the tendency to be satisfied or dissatisfied with one's job,
4 personality variables are related to people's predisposition to be satisfied w/ life and their jobs,: emotional stability, self-esteem,self efficacy and internal locus control |
|
Methods Orgs Use to Reduce Absenteeism: |
1.Linking Attendace to Consequences 2. Rewards for Attending 3.Clear Policies and Better Record Keeping 4.Increasing Attendance by Reducing Employee Stress 5. Increasing Attendance by Reducing Illness 6.Reducing Absenteeism by Not Hiring Absence-Prone Employees 7.Uncontrollable Abseenteism Caused By Unique Events |
|
How Does TurnOver in an org effect performance? |
the higher the turnover rate the lower the performance in the workplacei |
|
First Step In reducing TUrnOver? |
Find Out why the employee is leaving |
|
What are the 5 reasons employees usually leave their job: |
1.unavoidable reasons. (school) 2.advnacement (purpuse promotions) 3.unmet needs (org doesnt fit their needs) 4.escape (escape from stress) 5.unmet expectations (reality doesnt fit expectations) |
|
What are Two types of counteractive behaviors and give an example: |
1. those aimed at individuals (gossip, harrassment, politics) 2. those aimed at the org ( theft and sabotage) |
|
What are OCBs? |
Organization Citizenship Behaviors are behaviors not requred by job but make work place btter place to be in
(e.g. helping other coworkers, staying after work) |