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44 Cards in this Set
- Front
- Back
Definition of I/O Psych? |
application of psychological principles, theory, and research to the work setting |
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Domains of I/O Psych? |
the scientific study of the workplace and work-related cognition affect feelings and behavior |
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Who are the 2 fathers of psychology? (one German and one American) |
German: Wilhem Wundt American: William James |
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James McKeen Cattell |
American psychologist who developed the first mental test |
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Hugo Munsterberg |
German psychologist who wrote the first I/O book, and was one of the first people to measure workers' abilities and tie them to their performance |
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What is the difference between William Wundt's psychology and James McKeen Cattell and Hugo Munsterberg's psychology? |
William Wundt trained James McKeen Cattell and Hugo Munsterberg. Cattell and Munsterberg focused on the differences between individual people |
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Who developed Army Alpha? |
Walter Dill Scott and Walter Van Dyke Bingham |
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What is Army Alpha? |
1st group intelligence test adapted from the Stanford-Binet test to select army soldiers in WWI |
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What is the difference between Army Alpha and Army Beta? |
Army Alpha: verbal Army Beta: non-verbal version |
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Henry Murray |
developed the 1st US assessment center for the Office of Strategic Services (OSS) to pick spies |
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What is the pre-CIA agency? |
Office of Strategic Services (OSS), developed by Henry Murray |
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"Assessment Center" Method |
later used Douglas Bray & Ann Howard's AT&T "Management Progress Study" to establish the link between personality and career performance |
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What did Fredrick Winslow Taylor do to establish "Taylorism," or scientific management? |
he used "stopwatch time studies" to analyze the quickest amount of time to do a job |
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According to Fredrick Winslow Taylor, what is workers' prime motivator? |
money |
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What is the problem with Amazon's Fulfillment Center? |
pressure on performance, inhumane work conditions, low wages, short contracts |
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Frank and Lilian Gilbreth's time and motion study |
Goal was to increase work efficiency. They focused on the worker's main activities and movements, and filmed them and timed them. |
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Fun facts about Lilian Gilbreth? |
1st PhD in Industrial Psych 1st woman in engineering and management taught at Purdue! |
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The "I" and "O" sides of I/O psych are a _________. |
continuum |
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Hawthorne Studies by Elton Mayo |
Elton Mayo studied the efficiency of workers, while also focusing on their emotions and motivation |
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Human Engineering Project (a Hawthorne Study) |
Varied workplace conditions to discover what would help or hinder worker performance. They found that no matter what they did, the workers' performance became better. |
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Human Relations Movement |
Brought forth the Civil Rights Movement (Title XII) and other social movements. Social factors will override financial factors. Good relationships in the work place will increase productivity. |
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Implications of the Hawthorne Studies and the Human Relations Movement |
workers attitudes are important to productivity AND an organizations' practices can affect workers' attitudes |
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What are individual differences? |
dissimilarities between or among two or more people |
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Constructs (what) vs. Methods of Assessment (how) |
Constructs: cognitive ability and conscientiousness Methods of Assessment: paper-and-pencil test, structured interview, biodata |
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Wonderlic Personnel Test |
A measure of Spearman's "g" 50 questions, 12 minutes, assess verbal, spatial, and math abilities NFL uses it |
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Armed Services Vocational Aptitude Battery (ASVAB) |
10 sections; 7-39 minutes for each section. Assesses verbal, spatial, and math abilities, as well as specific knowledge components |
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How do you know if you should use a specific or general test? |
Depends on the job |
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Charles Edward Spearman |
"g factor" is one variable that measures all aspects of intelligence into one |
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Louis Leon Thurstone |
we have primary mental abilities (more specific intelligences for more specific factors) |
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John Carroll |
a hierarchal 3-stratum level model: 1). "g factor" on top 2). primary abilities in middle (including fluid and crystallized intelligence and memory) 3). specific abilities on the bottom |
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Why do cognitive ability and intelligence test matter? |
Bandwidth: (whether you use a broad or narrow view intelligence test?) Incremental Validity: (if you are adding a second test, you need to think about what the second test adds to the application) |
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What is the strongest predictor of training success and performance at work? |
"g" |
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What is the scatterplot rule of thumb for what is a small/medium/large correlation? |
r ~ .10 is small r ~ .30 is medium r >= .50 is large |
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What is the Flynn effect? |
A James R. Flynn study where scores on intelligence tests increase substantially over time |
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Raymond B. Cattell's Investment Theory of Intelligence |
Fluid intelligence (Gf): general learning and reasoning ability, inductive and deductive reasoning ability Crystallized intelligence (Gc): accumulated knowledge and skills |
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How do you develop and validate psychology tests? |
-Avoid cultures and values. -All factors being assessed in the test should be predictive of future behavior. -Make sure the measurement is equivalent across multiple groups. |
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Define criterion-related validity. |
the extent to which a psychological construct or assessment relates to an outcome |
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Define concurrent validity. |
The predictor and criterion are measured at the same time. |
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Define predictive validity. |
The predictor is measured before the criterion is measured. |
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What is meta-analysis? |
a statistical method for combining and analyzing the results&data from many studies to draw a general conclusion |
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What is a mediator? What is a moderator? |
Mediator: something that is the reason that x causes y Moderator: something that if changed, would cause the relationship between x and y to change |
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Define personality. |
a person's characteristic way of thinking, feeling, and behaving that generalizes across a wide variety of situations |
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What is the Experience Sampling Method (ESM)? |
it is used to capture the variation within a person's character |
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What is the unit of analysis for I/O Psychology? |
can be individuals, groups, teams, organizations |