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44 Cards in this Set

  • Front
  • Back

Definition of I/O Psych?

application of psychological principles, theory, and research to the work setting

Domains of I/O Psych?

the scientific study of the workplace and work-related cognition affect feelings and behavior

Who are the 2 fathers of psychology? (one German and one American)

German: Wilhem Wundt


American: William James



James McKeen Cattell

American psychologist who developed the first mental test

Hugo Munsterberg

German psychologist who wrote the first I/O book, and was one of the first people to measure workers' abilities and tie them to their performance

What is the difference between William Wundt's psychology and James McKeen Cattell and Hugo Munsterberg's psychology?

William Wundt trained James McKeen Cattell and Hugo Munsterberg. Cattell and Munsterberg focused on the differences between individual people

Who developed Army Alpha?

Walter Dill Scott and Walter Van Dyke Bingham

What is Army Alpha?

1st group intelligence test adapted from the Stanford-Binet test to select army soldiers in WWI

What is the difference between Army Alpha and Army Beta?

Army Alpha: verbal


Army Beta: non-verbal version

Henry Murray

developed the 1st US assessment center for the Office of Strategic Services (OSS) to pick spies



What is the pre-CIA agency?

Office of Strategic Services (OSS), developed by Henry Murray

"Assessment Center" Method

later used Douglas Bray & Ann Howard's AT&T "Management Progress Study" to establish the link between personality and career performance

What did Fredrick Winslow Taylor do to establish "Taylorism," or scientific management?

he used "stopwatch time studies" to analyze the quickest amount of time to do a job

According to Fredrick Winslow Taylor, what is workers' prime motivator?

money

What is the problem with Amazon's Fulfillment Center?

pressure on performance, inhumane work conditions, low wages, short contracts

Frank and Lilian Gilbreth's time and motion study

Goal was to increase work efficiency. They focused on the worker's main activities and movements, and filmed them and timed them.

Fun facts about Lilian Gilbreth?

1st PhD in Industrial Psych


1st woman in engineering and management


taught at Purdue!

The "I" and "O" sides of I/O psych are a _________.

continuum

Hawthorne Studies by Elton Mayo

Elton Mayo studied the efficiency of workers, while also focusing on their emotions and motivation

Human Engineering Project


(a Hawthorne Study)

Varied workplace conditions to discover what would help or hinder worker performance.


They found that no matter what they did, the workers' performance became better.

Human Relations Movement

Brought forth the Civil Rights Movement (Title XII) and other social movements.


Social factors will override financial factors.


Good relationships in the work place will increase productivity.

Implications of the Hawthorne Studies and the Human Relations Movement

workers attitudes are important to productivity AND an organizations' practices can affect workers' attitudes

What are individual differences?

dissimilarities between or among two or more people

Constructs (what) vs. Methods of Assessment (how)

Constructs: cognitive ability and conscientiousness


Methods of Assessment: paper-and-pencil test, structured interview, biodata

Wonderlic Personnel Test

A measure of Spearman's "g"


50 questions, 12 minutes, assess verbal, spatial, and math abilities


NFL uses it

Armed Services Vocational Aptitude Battery (ASVAB)

10 sections; 7-39 minutes for each section.


Assesses verbal, spatial, and math abilities, as well as specific knowledge components

How do you know if you should use a specific or general test?

Depends on the job

Charles Edward Spearman

"g factor" is one variable that measures all aspects of intelligence into one

Louis Leon Thurstone

we have primary mental abilities (more specific intelligences for more specific factors)

John Carroll

a hierarchal 3-stratum level model:




1). "g factor" on top


2). primary abilities in middle (including fluid and crystallized intelligence and memory)


3). specific abilities on the bottom

Why do cognitive ability and intelligence test matter?

Bandwidth: (whether you use a broad or narrow view intelligence test?)


Incremental Validity: (if you are adding a second test, you need to think about what the second test adds to the application)

What is the strongest predictor of training success and performance at work?

"g"

What is the scatterplot rule of thumb for what is a small/medium/large correlation?

r ~ .10 is small




r ~ .30 is medium




r >= .50 is large

What is the Flynn effect?

A James R. Flynn study where scores on intelligence tests increase substantially over time

Raymond B. Cattell's Investment Theory of Intelligence

Fluid intelligence (Gf): general learning and reasoning ability, inductive and deductive reasoning ability


Crystallized intelligence (Gc): accumulated knowledge and skills

How do you develop and validate psychology tests?

-Avoid cultures and values.


-All factors being assessed in the test should be predictive of future behavior.


-Make sure the measurement is equivalent across multiple groups.

Define criterion-related validity.

the extent to which a psychological construct or assessment relates to an outcome

Define concurrent validity.

The predictor and criterion are measured at the same time.

Define predictive validity.

The predictor is measured before the criterion is measured.

What is meta-analysis?

a statistical method for combining and analyzing the results&data from many studies to draw a general conclusion

What is a mediator?


What is a moderator?

Mediator: something that is the reason that x causes y


Moderator: something that if changed, would cause the relationship between x and y to change

Define personality.

a person's characteristic way of thinking, feeling, and behaving that generalizes across a wide variety of situations

What is the Experience Sampling Method (ESM)?

it is used to capture the variation within a person's character

What is the unit of analysis for I/O Psychology?

can be individuals, groups, teams, organizations