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15 Cards in this Set
- Front
- Back
- 3rd side (hint)
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Active practice
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Performance of job-related tasks and duties by trainees during training.
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Chap 9
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Behavior modeling
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Copying someone else’s behavior.
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Chap 9
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Cost-benefit analysis
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Comparison of costs and benefits associated with training.
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Chap 9
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Cross training
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Training people to do more than one job.
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Chap 9
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E-learning
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Use of the Internet or an organizational intranet to conduct training on-line.
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Chap 9
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Immediate confirmation
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Based on the idea that people learn best if reinforcement and feedback are given after training.
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Chap 9
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Informal training
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Training that occurs through interactions and feedback among employees.
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Chap 9
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Knowledge management
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The way an organization identifies and leverages knowledge in order to be competitive.
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Chap 9
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Massed practice
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Practice performed all at once.
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Chap 9
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Orientation
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Planned introduction of new employees to their jobs, co-workers, and the organization.
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Chap 9
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Performance consulting
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Process in which a trainer and the organizational client work together to determine what needs to be done to improve results.
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Chap 9
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Reinforcement
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Based on the idea that people tend to repeat responses that give them some type of positive reward and avoid actions associated with negative consequences.
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Chap 9
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Self-efficacy
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Person’s belief that he or she can successfully learn the training program content.
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Chap 9
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Spaced practice
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Practice performed in several sessions spaced over a period of hours or days.
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Chap 9
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Training
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Process whereby people acquire capabilities to perform jobs.
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Chap 9
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