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31 Cards in this Set
- Front
- Back
- 3rd side (hint)
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Arbitration
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Process that uses a neutral third party to make a decision.
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Chap 17
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Bargaining unit
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Employees eligible to select a single union to represent and bargain collectively for them.
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Chap 17
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Business agent
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Full-time union official who operates the union office and assists union members.
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Chap 17
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Closed shop
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Firm that requires individuals to join a union before they can be hired.
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Chap 17
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Co-determination
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Practice whereby union or worker representatives are given positions on a company’s board of directors.
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Chap 17
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Collective bargaining
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Process whereby representatives of management and workers negotiate over wages, hours, and other terms and conditions of employment.
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Chap 17
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Complaint
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Indication of employee dissatisfaction.
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Chap 17
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Conciliation
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Process by which a third party attempts to keep union and management negotiators talking so that they can reach a voluntary settlement.
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Chap 17
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Craft union
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One whose members do one type of work, often using specialized skills and training.
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Chap 17
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Decertification
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Process whereby a union is removed as the representative of a group of employees.
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Chap 17
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Federation
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Group of autonomous national and international unions.
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Chap 17
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Grievance
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Complaint formally stated in writing.
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Chap 17
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Grievance arbitration
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Means by which a third party settles disputes arising from different interpretations of a labor contract.
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Chap 17
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Grievance procedures
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Formal channels of communication used to resolve grievances.
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Chap 17
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Illegal issues
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Collective bargaining issues that would require either party to take illegal action.
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Chap 17
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Industrial union
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One that includes many persons working in the same industry or company, regardless of jobs held.
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Chap 17
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Lockout
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Shutdown of company operations undertaken by management to prevent union members from working.
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Chap 17
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Management rights
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Rights reserved so that the employer can manage, direct, and control its business.
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Chap 17
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Mandatory issues
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Collective bargaining issues identified specifically by labor laws or court decisions as subject to bargaining.
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Chap 17
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Mediation
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Process by which a third party helps the negotiators reach a settlement.
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Chap 17
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National emergency strike
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Strike that would impact the national economy significantly.
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Chap 17
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Open shop
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Workers are not required to join or pay dues to a union.
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Chap 17
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Permissive issues
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Collective bargaining issues that are not mandatory and relate to certain jobs.
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Chap 17
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Ratification
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Process by which union members vote to accept the terms of a negotiated labor agreement.
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Chap 17
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Right-to-work laws
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State laws that prohibit requiring employees to join unions as a condition of obtaining or continuing employment.
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Chap 17
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Salting
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Practice in which unions hire and pay people to apply for jobs at certain companies.
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Chap 17
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Strike
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Work stoppage in which union members refuse to work in order to put pressure on an employer.
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Chap 17
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Union
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Formal association of workers that promotes the interests of its members through collective action.
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Chap 17
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Union authorization card
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Card signed by an employee to designate a union as her or his collective bargaining agent.
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Chap 17
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Union security provisions
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Contract clauses to help the union obtain and retain members.
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Chap 17
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Union steward
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Employee elected to serve as the first-line representative of unionized workers.
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Chap 17
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