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31 Cards in this Set

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  • Back
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Arbitration
Process that uses a neutral third party to make a decision.
Chap 17
Bargaining unit
Employees eligible to select a single union to represent and bargain collectively for them.
Chap 17
Business agent
Full-time union official who operates the union office and assists union members.
Chap 17
Closed shop
Firm that requires individuals to join a union before they can be hired.
Chap 17
Co-determination
Practice whereby union or worker representatives are given positions on a company’s board of directors.
Chap 17
Collective bargaining
Process whereby representatives of management and workers negotiate over wages, hours, and other terms and conditions of employment.
Chap 17
Complaint
Indication of employee dissatisfaction.
Chap 17
Conciliation
Process by which a third party attempts to keep union and management negotiators talking so that they can reach a voluntary settlement.
Chap 17
Craft union
One whose members do one type of work, often using specialized skills and training.
Chap 17
Decertification
Process whereby a union is removed as the representative of a group of employees.
Chap 17
Federation
Group of autonomous national and international unions.
Chap 17
Grievance
Complaint formally stated in writing.
Chap 17
Grievance arbitration
Means by which a third party settles disputes arising from different interpretations of a labor contract.
Chap 17
Grievance procedures
Formal channels of communication used to resolve grievances.
Chap 17
Illegal issues
Collective bargaining issues that would require either party to take illegal action.
Chap 17
Industrial union
One that includes many persons working in the same industry or company, regardless of jobs held.
Chap 17
Lockout
Shutdown of company operations undertaken by management to prevent union members from working.
Chap 17
Management rights
Rights reserved so that the employer can manage, direct, and control its business.
Chap 17
Mandatory issues
Collective bargaining issues identified specifically by labor laws or court decisions as subject to bargaining.
Chap 17
Mediation
Process by which a third party helps the negotiators reach a settlement.
Chap 17
National emergency strike
Strike that would impact the national economy significantly.
Chap 17
Open shop
Workers are not required to join or pay dues to a union.
Chap 17
Permissive issues
Collective bargaining issues that are not mandatory and relate to certain jobs.
Chap 17
Ratification
Process by which union members vote to accept the terms of a negotiated labor agreement.
Chap 17
Right-to-work laws
State laws that prohibit requiring employees to join unions as a condition of obtaining or continuing employment.
Chap 17
Salting
Practice in which unions hire and pay people to apply for jobs at certain companies.
Chap 17
Strike
Work stoppage in which union members refuse to work in order to put pressure on an employer.
Chap 17
Union
Formal association of workers that promotes the interests of its members through collective action.
Chap 17
Union authorization card
Card signed by an employee to designate a union as her or his collective bargaining agent.
Chap 17
Union security provisions
Contract clauses to help the union obtain and retain members.
Chap 17
Union steward
Employee elected to serve as the first-line representative of unionized workers.
Chap 17