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19 Cards in this Set
- Front
- Back
chp 7
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foundations of selection
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assessment center
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- a facility where perforamnce simulation tests are administred
- these include a series of exercises used for selection , development and performance appraisals |
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comprehensive interview
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- selection device used to obtain in depth info about a candidate
- designed to probe areas not easily addressed by applicaton form or tests- one's motivation, values, abilities to work under pressure and ability to "fit in" at company |
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impression management
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- influencing performance evaluations by portraying an image desired by the appraiser
-ones attempt to project an image that will result in a faovrable outcome |
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behavioral interview
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- observing job candidates not only for what they say but for how they behave
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realistic job preview (RJP)
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- a selection device that allows job candidates to learn negative as well as positive info about the job and organization
- applicants that recieve this hold lower and more realistic expectations about the job they will be done and are better prepared for coping with job and frustrating elements - reduces turnover without lowering acceptance rates - hires more committed individual |
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background investigation
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- process of verifying information job candidates provide
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reliability
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- a selection devices consistency of measurement
- should produce consistent scores each time device is used |
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validity
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- proven relationship of a selection device to relevant criterion
- just because test score is consistent does not mean it is measureing important characteristic related to job behavior - it must also differentiate between satisfactory and unsatisfactor performance on the job |
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content validity
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- the degree to which test content, as a sample, represents all situtations that could have been included such as typing test for a clerk typist
- degree to which test content or questions about job tasks represent situations on the job |
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construct validity
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- degree to which test measures a particular traite related to successful performance on the job
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criterion-related validity
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- degree to which a particular selection device accurately predicts the level of performance or important elements of work behavior
- shows relationship between some predictor and a criterion (test score and job perforamnce) |
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predictive validity
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- validating tests by using prospecive applicants as study group
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concurrent validity
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- validating tests by using current employees as study group
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cut score
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- a scoring point below which applicants are rejected
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chp 10
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establishing the performance management system
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two way feedback
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- without proper two way feedback about an employees effort and it's effect on performance we run the risk of decreasing his or her motivation
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documentation
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- a record of performance appraisal possible outcomes
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absolute standards
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- measuring an employees performance against established standards
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