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25 Cards in this Set

  • Front
  • Back
The process through which an organization gets information on how closely an employees performance met the performance plan is:
Performance Appraisal
Which of the following is not a recommendation for developing an effective performance system?
Differentiate performance subjectively and effectively
A(n) _______________ measure evaluate irrelevant aspects of performance or aspects that are not job related.
Contaminated
The consistency among the different individuals who evaluate the employee’s performance is known as:
Interrater reliability
The extent to which the performance measure gives guidance to employees about what is expected of them is called:
Specificity
The technique that ranks employees into predetermined categories or groups according to performance is called:
Forced Distribution
This approach to measure and manage performance that focuses on the extent to which individuals posses desirable characteristics is called:
Attributive Approach
Which attribute approach to performance management is the most frequently used:
Graphic Rating Scales
In what type of system are annual goals established and passed down through the organization?
Management by Objectives
Managerial performance appraisal that involves subordinates evaluations of the managers behavior or skill is:
Upward Feedback
A situation in which evaluators purposefully distort a rating to achieve personal or company goals is referred to as:
Appraisal Politics
In what legal suit would a plantiff allege that the performance measurement system varies according to individuals:
Discrimination Suit
Which of the following theories emphasizes the importance and immediacy of a reward following certain behavior?
Reinforcement Theory
According to expectancy theory, motivation is a function of all of the following except:
Coordination
________________ can be described as a function of ability and motivation.
Job Performance
Which of the following is an example of intrinsic motivation?
Interesting work that utilizes a persons various skill sets
In agency theory, the ______ seeks to direct the behavior of the ___________.
Principal, Agent
In a organization where there is a culture that supports the cooperation and problem solving, the compensation program that would best reinforce that culture is:
Gainsharing
If an organization desires to implement a compensation program that “locks in” employees, the recommended program is:
Stock Options
Which type of compensation program is more likely to attract a learning-oriented employee?
Skill Based Pay
Which of the following compensation programs pays better performers and more over the course of time?
Merit Pay
A characteristic of most merit pay programs is:
Feedback comes primarily from the supervisor
The pay system that motivates performance by measuring physical output is:
An individual incentive program
In a(n)_________ plan, payments are based on a measure of organizational performance and do not become part of the employees base salary.
Profit Sharing
Stock options have their greatest motivational potential during periods of:
High economic and company growth