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210 Cards in this Set

  • Front
  • Back
What is the font format and size for Publications
(1) Body text and line spacing shall be 12 point type.
(2) All titles shall be all uppercase letters (all caps) and in bold print. Titles include chapter numbers, chapter titles, revision dates (month and year), and Tables of Contents (TOC).
(3) Main paragraph headings shall be 12 point type, all caps, and underlined. Level 2 subparagraph headings shall be 12 point type, upper/lower case letters, and underlined. Do not underline the period at the end of the heading (punctuation).
(4) All footers shall be 12 point type.
How many copies are required to be designated & maintained as the command library copy?
One copy of each publication, except Information Bulletins, shall be designated and maintained as the command library copy.
What is the font size for all Departmental Correspondence?
Correspondence should be prepared with a point size no less than 10 and no
greater than 12.
What is the purpose of the departments employee relations program?
Encourage harmonious relations between the Department and its employees, and establish procedures for the equitable and peaceful resolution of differences on employee relations matters.

Increase management’s and employees’ understanding of the rights, responsibilities, and obligations of management, employees and employee organizations.
In the substance abuse manual, what is required in addition to the supervisor's foundation before any sample may be obtained?
Before any sample is obtained, the supervisor's foundation for reasonable suspicion must be approved by a specified departmental manager (refer to Chapter 6, paragraph 3.i.).Confirming Official. This approval may be given by telephone if a manager is not on scene and immediately available. Without this approval, the charge could be made that the decision to test was based on other than specific facts and/or evidence. If reasonable suspicion for the test cannot be established, the test results will be of little value.
(3) Collection of Sample. Before any action can be taken agains
What happens when the MOU conflicts with the Department of Personnel Administration rules.
the MOU shall take precedence. Failure to take the MOU into consideration when dealing with a reasonable suspicion test could allow the validity of the test to be challenged.
Are all classifications or positions within the Department subject to the requirements of substance testing.
No, the sensitive positions such as:
(1) All peace officers.
(2) All cadets.
(3) Automobile Mechanic
(4) Automotive Technician series.
(5) Commercial Vehicle Inspection Specialist I and II.
(6) Public Safety Dispatcher I and II.
(7) Public Safety Dispatch Supervisor I and II.
(8) Gunsmith.
(9) Heavy Truck Driver.
(10) Lead Automobile Mechanic.
(11) Lead Motorcycle Mechanic.
(12) Motor Carrier Specialist I, II and III.
(13) Motorcycle Mechanic.
(14) School Pupil Transportation Safety Coordinator.
What is Reasonable suspicion of substance abuse?
Reasonable suspicion is the good faith belief based on:
(1) Specific articulable facts or evidence that an employee may have violated the substance abuse policy; and
(2) Substance testing could reveal evidence in support of a violation.
b. Reasonable suspicion exists only after the appointing power or his/her designee (confirming official) has also considered the facts and/or evidence and agrees that they constitute a finding of reasonable suspicion.
If the supervisor believes a criminal violations(s) exist, what should the supervisor do first? Criminal or administrative?
the supervisor believes criminal violations(s) exist, a criminal investigation should be conducted prior to the administrative investigation.
When conducting the investigation and filling out the CHP 202, what type of questions should be asked?
If the CHP 202 Investigation Interview is utilized, the supervisor should keep in mind the employee’s rights under the Public Safety Officers Procedural Bill of Rights (POBR). Only those questions surrounding the nature of the employee’s possible need for medical attention should be asked. Deviation from this could lead to incriminating questions being asked, resulting in a possible violation of the employee’s POBR.
Can evidence gathered during a criminal investigation be used to support an administrative investigation?
Yes, The evidence gathered during a criminal investigation can be utilized to support the administrative investigation; however, the administrative investigation cannot be used to support the criminal investigation.
When giving an FST to an Officer suspected of substance abuse, what should the Supervisor consider when giving a balance & coordination test?
Supervisors should realize, however, that conventional balance and coordination tests may have limited value in establishing a reasonable suspicion for substance testing. This is because they were developed to identify an individual who is too intoxicated to drive. A positive test will result from a blood alcohol level of .04 percent for substance testing versus the .08 percent for driving under the influence.
Can an Officer in a sensitive position be found in violation of HPM 9.2 substance abuse with any measurable amount of alcohol?
Yes,Supervisors must remember, however, that any detected level of alcohol is prohibited by the Inconsistent and Incompatible Activities Statement and adverse action can be sought by citing
HPM 9.2 6-2
Government Code Section 19572(r).
Can a supervisor use a PAS Device to aid in establishing reasonable suspicion?
Yes,Uniformed supervisors who are trained in the use of the Preliminary Alcohol Screening (PAS) device may also utilize this device to establish reasonable suspicion. However, supervisors are cautioned that the PAS device should only be used as a Field Sobriety Test. If reasonable suspicion is established, any subsequent chemical tests must still be administered using a breath alcohol analyzing instrument which meets the State Department of Health Services standard.
What is the primary test for alcohol testing on an employee in a sensitive position?
All alcohol testing will be conducted utilizing evidential breath testing devices in accordance with Federal Department of Transportation Regulations, Part iii, 49 Code of Federal Regulations Part 40.
What is the primary test for drug abuse testing?
The DPA rules provide for a urine test as the primary means of determining whether or not an employee has abused drugs.
What is the optimal time frame for collecting a sample for drug testing?
substance testing experts believe the best time to collect a sample is within two to four hours
How much urine must be obtained for drug testing?
Ensure at least 60 milliliters (approximately two fluid ounces) of urine is collected (to be split into two containers after collected);
Upon securing the urine sample for testing, what should the supervisor do next? And does the sample need to be refrigerated?
Courier Service. Upon securing a urine sample, the supervisor is to call the designated courier service, to make arrangements for the transportation of the sample to DPA’s contracted laboratory, and NO,.. It is not necessary to secure the sample in a refrigerated state while waiting for the pick-up.
What happens if the employee refuses to cooperate and submit to a chemical test?
Lack of Cooperation. If the employee refuses to cooperate at any stage of the collection process, the supervisor is to order him/her to cooperate and advise the employee that failure to do so may subject him/her to disciplinary action for insubordination. Do not attempt or threaten to use physical force to secure the sample.
In the notification process, who is first notified if the drug test comes back negative? and who makes this notification?
The employee's Commander, if he or she is not available then it will go to the Division Commander. The notification is made by the Medical review officer.
In the notification process, who is first notified if the drug test comes back positive?
OIA is notified and then the Employees Commander.
What is the most common method of notification after the drug test is completed and the results are known?
Methods of Notification. The initial contact by the Medical Review Officer will be by telephone. This will provide the supervisor and employee with the results in the most timely manner. Written confirmation will follow all tests.
What are the time frames for tested samples and its disposition?
Negative Samples. All samples initially screened negative, as well as those which test negative on the confirmatory test, will be securely stored by the laboratory for a period of three weeks. After this, the samples will be destroyed.

Positive Samples. Positive specimens shall be securely stored and frozen at minus 20 degrees centigrade or lower for one year to assure availability for retesting in case of appeal or litigation. Upon notification of a challenge, the positive sample will be retained indefinitely.
How many urine collection kits are required to be maintained at the area office?
An initial supply of two kits has been provided to each office. Commanders shall ensure two unused kits are available at all times.
How do you reorder urine collection kits?
The kits will be stocked at OIA and will be made available through the Substance Testing Coordinator. Requests for replacement or additional kits may be made via departmental e-mail, telephone, or fax.
Once the employee has given a sample for testing or if they refused to test, what is their duty status?
The employee will be placed on dock status for the remainder of the shift on the day of the test or refusal to take a test. This would be appropriate since you are suspected of substance abuse and may be incapable of performing your duties for the remainder of the shift. You will remain on this status until the test results are known and/or a decision is made regarding administrative action. In those instances where only alcohol is suspected, you will be returned to full duty the following day if completely recovered from its effects. (Refer to HPM 10.2, Internal Investigations, Chapter 2). The following criteria will apply after a substance test has been conducted or you refuse to submit to a test when directed:
What will happen to the employee's peace officer powers? And secondary employment while on Dock status?
If a peace officer is involved, his/her peace officer powers will be immediately suspended along with any requests for secondary employment. Additionally, the employee will be required to immediately surrender all state property. These suspensions will remain in effect until the results of the test are known. When the test results are known, the officer shall be returned to full duty if the results are negative and there are no other causes for action.
When does a supervisor have to notify an employee in writing of the reasonable suspicion that lead to the substance abuse testing?
Department of Personnel Administration (DPA) rules require that the observations which lead to reasonable suspicion be documented and a copy of this information provided to the affected employee. While the rules are not specific, this information should be provided to the employee within 48 hours except when not reasonably possible or where other time frames are dictated by the applicable Memorandum of Understanding.
What is POBR?
It is the Public Safety Officers Bill of Rights. The Legislature established this act on January 1, 1977. By doing
so, they determined the rights and protections provided to peace officers constituted a
matter of statewide concern. The Legislature further found and declared that effective
law enforcement depends upon the maintenance of stable employer-employee
relations (Government Code (GC) Section 3301).
What is an Adverse Action?
Adverse action is defined as dismissal, demotion, suspension, or
other disciplinary action (19570 GC).
Does an Adverse action include censurable
Incident Reports (CHP 2), memorandums of correction/direction, or other
documentation of supervisory counseling.
No!
If an employee resigns in Lieu of Adverse Action, does the Adverse Action Investigation continue or does it stop?
The commander shall accept a resignation
submitted voluntarily by an employee against whom adverse action or rejection
during probation is pending. Regardless of the circumstances under which an
employee separates from the Department, the investigation shall be completed in
accordance with this manual. After completion, the report shall be transmitted
through channels to BIA in accordance with Chapter 3, Investigations.
(1) Internal Affairs will assure its inclusion in the employee's personnel file.
(2) For additional information, refer to HPM 10.3, Personnel Transactions
Manual, Chapter 9.
What is the time frame for internal investigations of misconduct?
Area and Division commanders shall ensure that the investigation is forwarded to
IAS within 60 days from the date the Area became aware of the misconduct. All
investigations that will exceed the 60-day timeframe require the Division commander
to directly contact the appropriate Assistant Commissioner for an extension
When conducting an internal investigation, what type of information can you gather to assist you in developing insight into the employee's character and previous performance.
Gather all available information pertaining to the incident and become familiar
with its contents. A review of previous complaints, adverse actions, evaluations,
Memorandums of Direction, or Incident Reports (CHP 2), if applicable, may be
beneficial to develop some insight into the employee's character, previous
performance, and past conduct.
In some instances, certain records, i.e., telephone bills,
may be necessary to complete the investigation. What must be deleted by the employee before submitting the bills to the investigator.
In some instances, certain records, i.e., telephone bills,
may be necessary to complete the investigation. When a request is made for
such records, the employee will be directed to remove all references to monetary
amounts billed, charged, or paid prior to submitting copies of the actual
documents. The employee will be required to certify that the documents
submitted are copies of the actual records. Deletion of the financial references is
necessary to comply with Government Code Section 3308.
When an employee is under investigation and subjected to
interrogation, when should the interrogation take place.
The interrogation shall be conducted at a reasonable hour, preferably when
the employee is on duty, or during the employee's normal waking hours, unless
the seriousness of the investigation requires otherwise. If conducted during the
employee's off-duty time, he/she shall be entitled to overtime (3303(a) GC).
According to POBR, does the person being interrogated have the right to know who will be at the interrogation?
Yes, Prior to interrogation, the employee shall be informed of the rank, name, and
command of the person in charge of the interrogation, the interrogators, and all
persons to be present (3303(b) GC). "Prior to" can mean immediately before the
interrogation. The identification requirements shall be satisfied even though the
interrogator may be known to the employee.
How Many interrogators can be present during the interrogation?
Interrogations shall be conducted in private. All questions directed to the
employee under investigation shall be asked by and through no more than two
interrogators at one time (3303(b) GC). It is the policy of this Department to
restrict the number of departmental representatives present during an
interrogation to a maximum of two.
Does the employee have a right to know the nature of the investigation prior to any
interrogation?
Yes! The employee shall be informed of the nature of the investigation prior to any
interrogation (3303(c) GC). "Prior to" can mean immediately before the interrogation.
Can an employee tape record the interrogation and do they have access to the departments tapes of previous interrogations involving the employee?
Yes, By departmental policy, the complete interrogation of the employee shall be tape recorded. The employee being interrogated shall have the right to bring
his/her recording device and record any and all aspects of the interrogation(3303(g) GC). If the employee requests access to the tape, he/she shall be given
a copy of his/her previous interrogation if subsequent interrogations are scheduled, or as part of his/her copy of the investigation file given pursuant to Title 2, CCR 52.3. "Prior to" in this case does not mean immediately before, since the employee should have time to review his/her previous statements. If the tape
recording is transcribed, the employee is also entitled to a copy of the
transcription. However, if the tape is not transcribed, the Department will provide only a copy of the recording for the employee to transcribe at his/her own
expense.
According to G.O. 100.6 Special relationships” are established when Peace Officers do what?
(1) place a person in peril or;
(2) effect or increase the risk of harm to a person by specific conduct or;
(3) make an express promise to undertake specific conduct on behalf of an individual member of the general public.
Uniformed personnel establishing “special relationships” as defined in this G.O. 100.6 should remain at the scene until one or more of the following occur, list
(1) They are properly relieved by departmental personnel.
(2) They have relinquished the scene management responsibilities to an on-scene representative of the governmental agency having primary responsibility for the incident.
(3) They have learned of a reasonably apparent emergency requiring their immediate attention elsewhere.
(4) They have received direction from a supervisor to assume duties elsewhere.
(5) Peace officer assistance and/or protection is no longer reasonably necessary.
According to G.O. 100.91, what is a probable cause search?
probable cause to search exists when there are enough facts, training, knowledge, etc., (totality of information) to provide a fair probability that the object being sought will be found in the location to be searched; it is enough information to lead an ordinary, intelligent person, with similar training and experience, to arrive at the same conclusion.
According to G.O. 100.91, what is a consent search?
a consent search is a lawful procedure utilized by law enforcement officers. In order for a consent search to be lawful, the following requirements must be met:
(a) Consent must be granted freely and voluntarily.
(b) The person granting consent must have “standing” over the items to be searched.
(c) The scope or limitation of the search must be defined and cannot be exceeded by the officer.
(d) The person granting consent has the right and the ability to withdraw consent at any time.
What is reasonable suspicion?
Reasonable suspicion is the belief that (1) something related to a crime has just happened, is happening, or is about to happen, and (2) the vehicle or the person in the vehicle you have stopped, detained, or contacted (or pedestrian you have detained or contacted) is connected with that activity.
In the Arizona V, Gant decision, the US-Supreme Court reversed a longstanding law regarding vehicle searches incident to arrest. What is the new rule?
The police may search the passenger compartment of a vehicle incident to a recent occupants arrest only if it is reasonable to believe that the arrestee might access the vehicle at the time of the search, or that the vehicle contains evidence of the offense of the arrest.
The Arizona V. Gant Supreme Court Decision has changed the way we can search a vehicle, what are the other grounds for a vehicle search?
The "New" reason to Believe test- a search incident to arrest can still be done when the officer believes that evidence to the crime of arrest might be found in the vehicle
What must an employee do before an adverse comment can be entered into his/her personnel file?
The employee shall not have any comment adverse to his/her
interest entered in his/her personnel file, or any other file used for any personnel
purposes, without requiring the employee to first read and sign the document
indicating he/she is aware of such document. If, after reading the document, the
employee refuses to sign it, that fact shall be noted on the document and signed or
initialed by such employee (3305 GC). If the employee still refuses to sign the
document, the supervisor shall make the refusal notation and sign together with a
witness.
Can the Department compel an employee to take a Polygraph examination? And can the Department take disciplinary action against an employee that refuses?
No employee shall be compelled to submit to a polygraph examination
against his/her will.
No disciplinary action or other recrimination shall be taken against an
employee refusing to submit to a polygraph examination, nor shall any comment
be entered anywhere in the investigator's notes or anywhere else that the
employee refused to take a polygraph examination
What are the 4 conditions that allow the Department to search an Officer's locker?
(a) In his/her presence.
(b) With his/her consent.
(c) After a valid search warrant has been obtained.
(d) Where the employee has been notified that a search will be conducted
(3309 GC). This applies only to lockers or other space which is owned or
leased by the Department and assigned to the employee.
Can an employee's desk be searched by a Supervisor? And what if the desk is locked with a key issued by the Department.
An employee's desk can normally be entered by a supervisor
when looking for work produced. However, when the command has allowed a
reasonable expectation of privacy, such as issuance of a key to the desk, then the
provisions of GC 3309 would apply.
According to POBR-If the employee representative during a Form 8 refuses to cooperate and another
representative is not reasonably available, can the Interrogator appoint a representative.
the employee refuses to select
a representative who is available, the supervisor should appoint a
representative, if practicable. If no one is available to provide representation
and the interview cannot be postponed, the questioning may proceed without
one, but only as a last resort.
If an employee, through neglect or misuse, loses or damages departmentally issued safety
and police protective equipment, or any other departmentally issued equipment, can that employee reimburse the department for the loss
Yes, the Department shall not take
corrective action (request for adverse action, censurable CHP 2, or Memorandum
of Direction or Findings) against the employee for the loss or damage.
In the Skelly Decision, the Section
provides the employee with a pre-disciplinary opportunity to respond to proposed adverse
action or rejection during probation. How many days must the employee be notified prior to the adverse action?
5 days for an employee and 10 days for a managerial employees.
What are the two types of formats used for investigating an employee?
Restricted- Short format and the Layout-full format.
When can the Short format investigation be used to document an employee misconduct?
1) Loss of, or damage to, state equipment, when in the discretion of the Area
and Division commanders, adverse action is appropriate and repayment will not
be sought from the employee.
(2) The employee's first action for a preventable, property-damage-only collision
in state vehicle.
(3) Accidental discharge of a departmental weapon without injury, or gross
negligence. An accidental discharge occurring at a clearing tube will not normally
result in an adverse action. Corrective action will be determined after review by
the Area/Section and Division commanders.
(4) Single, minor incident of discourtesy or lack of service which had no
significant consequences.
(5) One occurrence of an improper California Law Enforcement
Telecommunications System (CLETS) inquiry for personal use.
(6) Other minor acts of misconduct which result in a penalty recommendation of
five days off or less.
What is the purpose of the Critical Incident Investigation Team (CIIT), as stated in MM#09-015.
The Department uses the CIIT for in-depth investigations of personnel involved in shootings or incidents resulting in serious injury or death. The CIIT consist of investigators with specialized skills and training in officer involved shootings.
What is a Category 1 Complaint?
Category I Complaint. Complaints alleging physical contact, excessive force,
and/or criminal, racial, sexual, or immoral conduct. Category I complaints also include
those which allege acts of dishonesty and/or falsification of documentation, or
allegations of unethical conduct.
What is a Category 2 Complaint?
Category II Complaint. Complaints alleging verbal misconduct, nonverbal
misconduct (not involving actual physical contact), and/or complaints regarding
matters not related to an employee's conduct.
What is a Other type Complaints?
"Other" Complaints. Complaints which may contain Category I or II allegations as
outlined above, but which also meet the definition of one of the following types of
complaints, as defined in this chapter:
- Departmental complaint
- Citation Validity complaint (if this is the sole allegation)
- Rescinded complaint
- Frivolous complaint
What is a Non-Complaint?
Non-Complaints. Issues brought to the attention of the Department which are not
normally considered citizens’ complaints for the purpose of investigation and
documentation in accordance with this manual. Refer to Chapter 3 for specific
guidance on the acceptance and proper processing of these complaints. Examples of
such non-complaint issues include:
- Traffic
- Vehicle Storage/Impound Validity
- Other Agency
- Off-duty conduct
What are the five findings of a complaint allegation?
(1) Sustained - The act (or omission) did occur, and it is deemed improper.
(2) Unintentional Error - The act (or omission) did occur and it is deemed
improper, but was the result of an employee’s honest mistake.
(3) Undetermined/No Finding - Used only when the evidence, or lack thereof,
precludes the investigator from making a definitive judgment.
(4) Departmental - Used when the employee’s actions are fully in compliance
with Department policy and/or procedure, but the policy or procedure itself is
found to be erroneous or is the cause of the complainant’s concerns.
Departmental is also the only allowable finding for Departmental complaints.
(5) Exonerated - The employee did not commit the act (or omission), or did
commit the act and it is deemed to be proper or within Department policy.
All complainants shall be acknowledged by correspondence within how many days
All complainants shall be acknowledged by correspondence within five (5) business
days of the Department’s notification of the complaint.
Can a citizen file a complaint against a peace officer via the internet, www.chp.ca.gov?
Yes, The contents of the Internet site, as well as the
CHP 240D itself, both contain clear advisories that complaints against peace officers
should not be filed in this manner. However, in the interest of public service, the
Department will accept and investigate complaints as otherwise described in this manual
against uniformed employees submitted through this method. Investigators shall ensure
that a standard CHP 240B is provided to such complainants, to ensure that the proper
Penal Code advisory has been complied with.
What is the investigators responsibility when Conducting a Citizen Complaint investigation?
the primary investigator is accountable for the conduct and quality
of the investigation and documentation. In addition to conducting the actual investigation,
the investigator is responsible for the following:
b. Correspondence. Ensure that all applicable correspondence is completed,
including interim/acknowledging, closing, legislative, etc.
c. CHP 240B or CHP 240D. Ensure that all complainants are provided a copy of the
CHP 240B or CHP 240D as appropriate. This may be done by mail or in person. Refer
to Chapter 3 for specific policy on the method of providing the form to complainants. It is
recommended that the complainant’s specific allegation(s) be outlined on the back of the
CHP 240B or CHP 240D. This will help to ensure the complainant and the investigator
are in agreement as to what is to be investigated.
d. Provide Allegations. All complainants shall be provided with a copy of their
allegations. This may be accomplished by specifying the allegations in the narrative
portion of the CHP 240B or CHP 240D, or in the text of the interim response letter. The
circumstances of how the allegations were provided to the complainant (date, place,
method, etc.) shall be documented in the complaint investigation narrative.
What are the four initial steps before the investigation or the first actions of the investigator assigned to a Citizen Complaint?
Meet with Commander. Begin Chronological Log. Establish Investigation File. Clarify Allegations.
Citizen Complaints are purged after how many years?
As with the actual investigation
files, complaints are expunged from the database after five years
What is the purpose of the EAP, Employee Assistance Program?
The purpose of the Employee Assistance Program (EAP) is to provide
confidential, professional assistance to any employee with behavioral or personal
problems which may impair his or her job performance, attendance, and conduct.
EAP services are available to all employees, their spouses, and dependent children to
help them cope with issues related to interpersonal relationships, alcohol and drug
use, finances, work issues, and stress concerns.
Who can utilize the Employee Assistance Program?
All permanent, part-time, limited term
employees and their immediate family members are entitled to a predetermined number of
sessions at no cost under the terms of their bargaining unit contract
What is the Peer Support Program?
The purpose of the Peer Support Program (PSP) is to prevent and/or lessen the
potential negative emotional impact of a critical incident on a departmental employee
by providing emotional support, information, and assistance.
Does the Peer Support Program take the place of a Critical Debriefing?
No! The PSP does not take the place of the mandatory debriefing
What is a Critical Incident Response Team? (CIRT)
The Critical Incident Response Team (CIRT) was developed to provide
assistance to the assigned command of any CHP employee who is killed in the line of
duty. CIRT services may also be requested when an employee death occurs other
than on duty and the event has a significant impact on a command’s personnel.
b. The CIRT will assist the affected command with critical incident stress
management, funeral planning, and other forms of support services as needed.
Commanders shall refer uniformed employees
who have been involved in shooting incidents to a single post-incident debriefing
session to occur within how hours of the incident.
Within 72 hours.
Does a Uniform employee who was involved in a shooting have to be referred to a mental health professional?
Yes, Uniformed employees who are involved in shooting incidents shall be referred to
a mental health professional selected through MBC for a minimum of a single,
confidential CISD session.
What is the Supervisor's responsibility in managing an employees work related injury?
Supervisors shall conduct comprehensive review of facts surrounding injury, illness, or hazardous exposure incidents. Information relevant to the extent of the injury, illness, or exposure and its causes, including prior injuries, illnesses, or hazardous exposures, shall be documented. The review process shall not be cause for delay in complying with injury, illness, and hazardous exposure reporting and routing procedures.
a. Involvement. Supervisors shall be personally and actively involved in injury and illness case management.
b. Compliance. Supervisors shall ensure compliance with injury, illness, and hazardous exposure reporting and routing procedures.
Should Supervisors attend initial medical appointment with the employee?
Yes, Supervisors, if practical, shall accompany employees to their initial medical appointments and discuss work capability with the employee’s medical care providers. In no event shall supervisors attempt to be present when employees are being examined by medical care providers. The possibility of assignment to limited duty when medically appropriate shall be reviewed with medical care providers and an estimated date of return to duty obtained. Discussions between supervisors and medical care providers shall be briefly documented in the comments section of the CHP 121, Injury/Illness Status Report.
According to General Order 100.90 ,Maximum Enforcement Periods (MEP). A period of days surrounding specified holidays during which field commands will deploy maximum personnel. Are Special Duty Officers counted as part of the Maximum personnel?
“Maximum personnel” means every officer assigned to an Area, excluding officers in any of the following capacities:
(1) Annual pre-approved vacation.
(2) Limited duty.
(3) Injury status.
(4) Military leave.
(5) Administrative time off.
(6) Bereavement leave.
(7) Departmentally mandated training.
(8) Temporary assignment away from Area.
(9) Special duty.
What is the percentage Area commanders are required to deploy during the MEP to shifts which have a significant impact on traffic safety within their jurisdiction.
80 percent during those shifts.
What is the minimum percentage that Area Commanders can deploy during an MEP within their jurisdiction.
Area commanders are to ensure deployment is maintained at no less than 70 percent.
According to HPM 10.6, Occupational Safety, what is the supervisors role in Occ/safety?
Supervisors are responsible for ensuring that their subordinates receive appropriate health and safety training, monitoring
employee job performance, and ensuring that employees follow healthy and safe work practices. Supervisors shall correct unsafe practices or conditions as soon
as observed or reported. Supervisors shall investigate accidents, injuries, and
exposures to determine whether or not unsafe work procedures or conditions were
causative.
Is a Recurrence of Injury or Illness documented as a new incident or is it a reappearance of a prior condition.
A recurrence of an injury or illness does not
have a new, clearly defined incident to cause injury or illness. It is a spontaneous
reappearance of a prior condition.
Is an Aggravation of Injury or Illness documented as a new incident or is it a reappearance of a prior condition.
An aggravation of an injury or illness has an identifiable new incident of injury or illness and shall be processed as a new injury
or illness.
What are the department's personal traits and values as
indicated in General Order 0.8, Professional Values:?
CHP PRIDE
(a) Courage.
(b) Honesty.
(c) Professionalism.
(d) Principles.
(e) Respect.
(f) Integrity.
(g) Dedication.
(h) Esprit De Corps.
Per G.O. 100.91, what is the documentation required when an Officer request permission to conduct a consent search and is denied.
A CHP 202D is required to be completed and "consent denied shall be marked across section 2, signature section.
In a probable cause search, if an Officer request consent but is denied, do the officer still have to fill out a CHP202D per G.O. 100.91
Yes, but it will be a PC Search.
When conducting a joint investigation with a Federal Agency involving assets seized under Federal Law, how much time does the Department have from the date of seizure to file an interest in such assets?
90 days
What is the state limit for individual possession of Medical Marijuana?
Eight ounces of dried or no more than Six mature or 12 immature plants.
You are at an Admin Per Se Hearing and the hearing officer is allowing inappropriate questions to continue unabated, what is the correct course of action?
During a natural break in the questioning, contact either research and planning section or the office of general counsel for clarification and request a taped copy of the hearing for the Area for resolution.
According to HPM 10.10, what is the objective of a performance appraisal?
To ensure that performance at least meets departmental standards
and to develop the performance of all employees to full potential.
What is the purpose of the CHP100 -Officer Evaluation/activity summary?
Officer’s Evaluation/Activity Summary, is primarily intended to serve as a tool to promote personal growth and enhance performance, it also serves to record officer activities and as the primary source
document in determining ratings for the annual CHP 118, Performance Appraisal
From the Officer's Anniversary date, how many days must the Annual Performance Appraisal be completed and submitted to Business Services Section?
60 days following the officer’s
anniversary date.
How many CHP118s must be retained? regardless of Age.
The last 3 must be retained.
How many critical tasks are listed on the CHP100? What is the first task and the last?
9 tasks, 1st task is policies and procedures, and the last is Special Duty.
What is the Department's EEO long range goal as stated in HPM 10.12?
long-range goal is to achieve a workforce that is representative of the state’s relevant labor force in all occupations and at all levels.
In HPM 10.12, one of the Department's EEO programs is called the "Upward Mobility Program." What is it?
To ensure employees in identified low-paying, limited opportunity classifications have equal access to upward mobility opportunities within the department.
The State FEHA- Fair Employment and Housing Act prohibits discrimination in employment of individuals over what age? (HPM 10.12 EEO manual.
40, and it is 40-70
True/False..Supervisors and managers shall have employees initial and sign a CHP 237A (Sexual Harassment and Discrimination Policy Admonition) during the employee’s annual review or after any training on these policies.
True..
What is Sexual harassment, per HPM 10.12 chapter 8?
Sexual harassment is defined as unsolicited and unwelcome sexual advances, requests for sexual favors, and other verbal, physical, or visual conduct of a sexual nature
What are the two types of sexual harassment under federal and state law?
"quid pro quo" harassment and "hostile work environment" harassment.
What is a Quid pro quo harassment as defined in HPM 10.12, CH.8. ?
Quid pro quo harassment occurs when, "submission to or rejection of (unwelcome sexual) conduct by an individual is used as the basis for employment decisions affecting that individual,"
What is a Hostile work environment?
unwelcome sexual conduct unreasonably interferes with an individual's job performance or creates an intimidating, hostile, or offensive working environment, even if it does not lead to tangible or economic consequences.
According the to Peace Officer's Legal Source Book, can a Night-time,high crime, or high narcotics area suffice, alone, to justify a detention?
No! it may with additional suspicious factors justify a reasonable suspicion.
If you approach someone and they run away and you give chase, is the act of chasing someone a form of detention?
No, there is no seizure until you have actually physically stopped the person, then the flight in conjunction with other factors will constitute your reasonable suspicion.
Is a 911 cellular call from an identified caller an anonymous tip?
No, even if the caller only gave his name and used someone else's cell phone, it is not considered anonymous.
In order for conduct to be determined to have created an intimidating, hostile, or offensive work environment based on sexual harassment, What are the three criterias that must be met?
(1) The behavior in question must be of a sexual nature.
(2) The behavior must be unwelcome.
(3) The behavior must be severe or pervasive enough to create a hostile, intimidating, or offensive work environment.
According to HPM 10.12, CH.8, what are the most common examples of Sexual Harassment?
the most common examples include making unsolicited written, verbal, physical, and/or visual contact with sexual overtones
A miranda warning is required when?
You have both custody and interrogation. If you have one & not the other, then miranda is not required.
What are two examples of when an Officer can search a person during a detention, not including patdown weapon searches.
If the person is on parole or has a searchable probation.
If the employee does not get effective results from the Department, then they can file with the EEOC within how many days?
Individuals may file a discrimination complaint with the Federal EEOC within 300 calendar days of the last discriminatory incident.
What is the purpose of the Department’s Internal Discrimination Complaint Process?
to provide applicants and employees of the CHP with a uniform method for voicing complaints of discrimination or retaliation and to ensure that each complaint receives prompt and impartial consideration in order to bring about a satisfactory resolution
What are the time frames for Externally-Filed Discrimination Complaints?
1). EEOC within 300 days, 2).DOL within two (2) years, 3).DFEH within 365 days, 4). SPB within 365 days, 5). DIR within 365 days of the last incident or notification of discriminatory act(s).
Can a victim of Discrimination file concurrent complaints with EEOC,DFEH, SPB, or to file
a civil action in the appropriate court?
Yes!
According to HPM 10.12, chapter 12, what is the definition of retaliation?
It is any reprisal against complainants, their representatives,EEO Program officials, witnesses, or other departmental employees/applicants for having presented or for having participated in the presentation by another person.
According to HPM 10.12, chaper 12, can an EEO Investigator be of the same rank as the alleged
discriminatory employee?
No, they must be one rank higher.
Can the alleged
discriminatory employee be anonymous?
Yes, during the informal process, but It should be noted that if a complaint involves allegations of such an egregious nature, anonymity cannot be assured because of the Department’s legal obligation to take immediate and appropriate corrective
action.
A complainant who is not satisfied with the Department’s decision
may forward his/her complaint to the Executive Officer of SPB within how many days?
thirty (30) calendar days from the date of receipt of the Department’s decision.
The Complainant must receive the Departments decision regarding their EEO complaint within how many days?
The right to expect a final departmental decision within 155 working days.
An EEO investigator has how many days to complete the investigation and forward it the the Appropriate Division Chief?
within thirty (30) working days
According to HPM 10.12, an EEO complainant who is not satisfied with the Division Chief’s Letter of
Determination may file a CHP 612A (Annex B) through the OEEO Commander to the Assistant Commissioner, Staff or Field as appropriate, within how amny days?
within ten (10) working days from the date of receipt of the Letter of Determination.
According to HPM 11.1, Chapter 2, what is the definition of a Headquarter?
the place where the employee spends the largest portion of his/her working time or the place to which he/she returns upon completion of a special assignment.
For an employee assigned to a resident post, what is their Headquarters and Address?
Resident Posts are considered the employee’s headquarters. The headquarters’ address should be the same as the Resident Post’s address.
Per diem is not allowed within how many miles from an employee's residence?
50 miles.
An employee is on travel status when he/she is more than how many miles from headquarters or residence outside of their normal commute?
50 miles
For business expenses while on conducting state business, receipts are required for purchases over what dollar amount?
Receipts are required for expenses over $5.
According to HPM 11.1, chapter 2, What is a long term assignment?
A long-term assignment is any assignment of 31 days or more to a given location other than the employee’s headquarters.
What is the minimum dollar amount that can requested for a travel advance?
minimum request of $25.
How many weeks must academy training be before the department pays for round trip travel back to their residence?
a training class is three weeks or longer,
What situations allow an officer to make a warrantless arrest for a misdemeanor not committed in his presence?
1). Crime was committed by a juvenile, 2). DUI- involved in a collision or was in or about a vehicle or may may cause injury to himself or others or may destroy or conceal evidence. 3). carrying a loaded firearm, 4). assault or battery while on school property, 5). assault or battery upon a firefighter/EMT while in the performance of their duties, 6). Domestic Violence.
When you arrest or detain a known or suspected foreign national, how many hours do you have until you have admonish them of their right to communicate with their consulate? (penal code- sec.834c)
more than 2 hours.
There are 56 countries that require mandatory notifications if one of their nationals is arrested/detained, except which country does not require it?
Mexico, does not require it.
What is the time limitation for Misdemeanor arrest? and what are the exceptions?
must be between 0600 hrs to 2200 hrs., unless it occurred in your presence, or arrest was made in a public place, or your warrant has a nighttime service clause, or is taken on a citizen's arrest, or in violation of a Domestic Violence protective order.
Is a doorway considered a public place, or is it part of the Fourth amendment's prohibition on warrantless entry into an individual's home?
A doorway is a public place and doesn't fall under the 4th amendment.
According to MM 08-093, when a command is placed on a Tactical Alert, personnel shall keep gas tanks at no less than what tank level?
3/4 of a tank.
According to HPM 100.84, Each field Division shall maintain a minimum of how many dedicated Warrant Service Teams (WSTs).
2
According to HPM 100.84, What is the primary focus of WSTs warrant service teams?
The primary focus of WSTs will be on the service of felony warrants issued as a result of investigations conducted by CHP personnel. In addition to the primary focus, the WST shall function as a resource to Area.
True or false, When the blue utility uniform has been approved, every warrant service operation shall include at least one officer in a basic tan uniform to provide visible evidence of authority.
True.
True or false, The wearing of undercover or plain clothes attire during warrant service operations is prohibited.
True
True or false, An officer who is not a member of the WST may not be utilized to meet the tan uniform requirement when the WST is wearing blue utility uniforms.
false, An officer who is not a member of the WST may be utilized to meet this requirement.
All warrant service operations will consist of the following four stages?
pre-planning, briefing, execution of operation, and debriefing.
True or false, no CHP marked black and white patrol car shall be utilized while engaging in all warrant service operations.
false, At least one CHP marked black and white patrol car shall be utilized while engaging in all warrant service operations.
Does a “Knock and Notice apply to those portions of stores, businesses, and other premises that are open to the public?
No, “Knock and Notice” does not apply to those portions of stores, businesses, and other premises that are open to the public.
Penal Code Section 1534 requires that a search warrant be served and the return of service provided to the court within how many days?
the return of service provided to the court within ten days. If a warrant is not served within ten days of issuance it is no longer valid.
Employees who quality for relocation status may claim relocation per diem allowances for a maximum how many days?
60 days.
According to HPM 11.1, does partial days count as full days for the purpose of computing the 60-day period for relocation per diem allowances?
Yes, partial days shall count as full days.
Can a person involved in a collision be assigned as an investigator in the collision investigation?
No, the person involved in the occurrence shall not be assigned as an investigator in the case.
All motor vehicle accidents shall be reported to the Department of General Services, Office of Risk and Insurance Management (DGS/ORIM), utilizing the STD. 270, Report of Vehicle Accident within how many days?
48 hours.
According to 11.1 HPM Ch. 7, CHP 208, Accident Prevention Report, is required within how hours?
CHP 208, Accident Prevention Report, required within 48 hours.
Is a CHP 208 required when STD. 270, Report of Vehicle Accident, has been completed strictly for liability purposes for non-collision incidents.
No, CHP 208 is not required when STD. 270, Report of Vehicle Accident, has been completed strictly for liability purposes for noncollision incidents.
The CHP 268,Potential Civil Litigation Report, shall be completed and forwarded to ORM within how many hours of the incident.
48 hours.
In the event that more than one CHP employee is directly involved in an incident which could give rise to civil liability, how many CHP 268 shall be completed?
only one CHP 268 shall be completed. All involved employees shall be listed as witnesses.
INCIDENTS INVOLVING CITIZENS’ COMPLAINTS, Should copies of the CHP 268 be included in the complaint investigation report?
No! copies of the CHP 268 shall not be included in the complaint investigation report.
INCIDENTS INVOLVING MISCONDUCT, should any copies of any adverse action be attached to the CHP 268 or included in the internal investigation package.
No!!! Copies of any adverse action should not be attached to the CHP 268 nor included in the internal investigation package.
Pursuant to Government Code Section 945.3, Can a civil lawsuit proceed against a peace officer or the public entity employing a peace officer while criminal charges are pending in the matter before a California Court.
No!, A civil lawsuit may not proceed against a peace officer or the public entity employing a peace officer while criminal charges are pending in the matter before a California Court.
Are Subpoenas to be accepted for former employees?
No!
Unavailability of Officer, should the immediate superior or designated agent refuse to accept service of the subpoena.
Yes, The date of expected return to duty should be
given.
For subpoena purposes, is an employee on sick leave or injury status considered unavailable for
service.
No! An employee on sick leave or injury status is not considered unavailable for
service.
If a process server attempts to serve a subpoena for an officer on suspension, what should the immediate superior or designated agent do?
the immediate superior or designated agent should refuse to accept service.
What is the procedure when an employee is subpoenaed to appear as a witness in a criminal proceeding (other than those arising from the performance of official duties or those which he/she is a litigant or an expert witness)?
he/she shall be granted a leave of absence with pay. This Section shall not apply to appearances for which an employee received
compensation in excess of his/her regular earnings.
What should an officer do when they respond to a CRIMINAL SUBPOENA - WITNESS APPEARANCE - IN STATE - NONOFFICIAL for a defense attorney?
(1) A uniformed employee responding to a subpoena for the defense shall not
appear in court in uniform.

(2) A uniformed employee responding to a subpoena for the defense shall
notify the district attorney and his/her commander of such subpoena.
State employees and others who access or are likely to access a CHP computer system, network, or information generated by these resources shall read and sign a CHP 101 how often
Annual basis
Can e-mail user send e-mail messages to anyone?
No, The same protocol observed in telephone contacts shall be applied to e-mail contacts. Users shall not send e-mail messages to anyone they would not normally call directly on the telephone.
What is the purpose of Emergency Notification Tactical Alert Center (ENTAC)?
The Emergency Notification Tactical Alert Center (ENTAC) is designed to be a statewide notification center for emergency incidents, including natural disaster, civil disturbance, terrorism, the protection of the state infrastructure, and other incidents. ENTAC is available 24 hours a day, seven days a week, to receive reports.
Requests for FEMA assistance will
normally be coordinated by?
OES, to FEMA region 9
What is the California Emergency Council?
The official advisory body to the Governor on all matters pertaining to
statewide emergency preparedness.
What is the Governor's Emergency Operations Executive Council?
This executive council supplements the California Emergency Council and advises the Governor on the coordination and application of state
resources in response to emergencies. The Commissioner of the CHP is a member of this council.
according to the ICS system, Actions taken and tasks assigned in response to emergency incidents
will comply with the following priorities?
1 Life-saving efforts
2 Property protection efforts
3 The resumption of essential services
According to HPM 50.1, ICM manual, What are the two phases of the pre-emergency period?
Normal Preparedness Phase-standard operating procedures (SOPs), and checklists detailing resources.

Increased Readiness Phase-This phase could begin upon the
issuance of an accredited piece of information.
According to HPM 50.1, what are the three phases of the emergency period?
1--Pre-Impact Phase-countermeasures to
protect people

2--Immediate Impact Phase-ICS actions taken during this phase will be concentrated on the well-being of people impacted by an event

3--Sustained Emergency Phase-the long term survival of its workforce.
and facilities
According to HPM 50.1, What is the first organizational level of SEMS?
The first organizational level of SEMS is the field response level which requires the use of ICS.
True or false, Incident command responsibilities and the welfare of all parties involved take precedence over accident investigation duties.
True
True or false, Collision investigation duties must be completed then the IC must ensure that a safe traffic environment for the motoring public, involved parties, and emergency service providers is being maintained.
False, The IC must ensure that
the injured are receiving appropriate care, and that a safe traffic environment for the motoring public, involved parties, and emergency service providers is being maintained.
According to HPM 50.1 Ch.3, what is span-of-control or swan of control for CHP ICS operations ?
span-of-control for CHP ICS
operations should generally be limited to a maximum of "one-to-eight" ratio
(one supervisor to eight subordinates).
According to HPM 50.1, emergency incident manual, what is a Single resource?
Single Resources. These are individual officers or specialized
teams of officers, volunteers, individual pieces of equipment, etc
According to the HPM 50.1, emergency incident manual, what is a Task Force?
Task Forces. A task force is any combination of resources that can
be temporarily assembled for a specific mission. CHP ICS task force is a squad of uniformed
personnel given a specific assignment
According to HPM 50.1 what at the 5 ICS Sections?
1)--Command or Command Staff, 2)--Operations Section. 3)--Planning/Intelligence Section. 4)--Logistics Section. 5)--Finance Section.
According to HPM 50.5, Civil Dist. Manual, what is an Incident Action Plan?
Incident Action Plan. The Incident Action Plan is designed to reflect
the objectives, strategy, and specific actions determined necessary for management of spontaneous events.
According to HPM 50.5, Civil Dist, what is an Operation Plan?
Operational Plan. The Operational Plan is designed to be used for
anticipated/scheduled events.
According to HPM 50.5,Civil Dist manual, how many officers make up a team and how many teams make up a squad?
consists of three officers, or one sergeant and two officers. A
team is normally transported within one automobile (refer to Annex J).
Three teams are combined to form a squad.
According to HPM 50.5, civil dist manual, what is the composition of a platoon?
A platoon is composed of two, three, or four squads, normally working as a single unit with a common mission and relatively
close geographical assignments.
What is the rank of a platoon leader?
Each platoon leader is normally a lieutenant.
What is the Composition of a company?
Composition. A company is composed of five, squads working as a single unit with a common mission and relatively close geographical assignment.
How long do you hold onto ADMINISTRATIVE EVIDENCE. Evidence gathered during an administrative
investigation?
The evidence shall be retained for a minimum of five years or the life
of the investigative file, whichever is longer
For DUI Check points, how long do the operational plans need to be kept at the area office?
Operational plans shall be kept on file by the Area for a minimum period of two (2) years plus the current year, in the event they are needed for court cases.
Is there increased penalties when any person is convicted of a violation of Section 23152 VC and a minor under 14 years of age was a passenger in the vehicle at the time of the offense?
Yes, Section 23572(a) VC provides for increased penalties when any person is convicted of a violation of Section 23152 VC and a minor under 14 years of age was a passenger in the vehicle at the time of the offense
What is the speed enhancement for 23152 VC?
Speed Enhancement. Section 23582 VC provides that any person who drives a vehicle 30 or more miles per hour (MPH) over the maximum, prima facie, or posted speed limit on a freeway or 20 MPH or more over the speed limit on any other street or highway shall receive a 60 day penalty enhancement if the speed occurred during the commission of a Section 23152/23153 VC violation and the driving was reckless
what is the procedure for a commercial driver with a BAC of ..01 or greater?
officers to place the operator of a commercial vehicle, as defined in Section 15210 VC, out-of-service for a period of 24 hours when the driver is found to have a BAC of 0.01 percent or greater.
What is the procedures for a commercial driver with a BAC content is less than 0.04 percent?
If a driver of a commercial vehicle is under the influence of drugs or a combination of alcohol and drugs and the BAC content is less than 0.04 percent, Sections 23152(a) or 23153(a) VC apply.
Does Implied Consent apply to a driver being placed out-of-service solely for a violation of Section 1213.1(c) CCR.
No, Implied Consent does not apply to a driver being placed out-of-service solely for a violation of Section 1213.1(c) CCR.
what is the procedures for a person under 21 with a BAC under .04?
Section 23136 VC. If the PAS reading is between 0.01 and 0.04 percent the officer should issue a CHP 215 for a violation of Section 23136 VC.
True or false?. A parent or legal guardian who knowingly permits his or her child, or a person in the company of the child, or both, who are under the age of 18 years, to consume an alcoholic beverage or use a controlled substance at the home of the parent or legal guardian is guilty of a misdemeanor
True...Section 25658.2 B&P. A parent or legal guardian who knowingly permits his or her child, or a person in the company of the child, or both, who are under the age of 18 years, to consume an alcoholic beverage or use a controlled substance at the home of the parent or legal guardian is guilty of a misdemeanor
According to HPM 40.71, chapter 5, The earning increments for overtime are:
Initial period of 15 minutes with 15 minute increments thereafter.
All Officer involved evidence which may result in litigation against the department shall be held at the area for at least-
10 years
According to HPM 10.3, Chapter 21, how many days must an employee work within a monthly pay period to qualify to earn sick leave credits?
11 days
An Officer may use sick leave in increments of (MOU- Unit 5).
30 minutes
Per HPM 70.2, Chapter 11, if an exposure to HIV/AIDS is caused by a needle stick with wet blood, treatment with AZT should be started within:
Two hours of exposure
Per HPM 81.5, Drug Programs Manual, Chapter 2, an investigating agency may hold seized property to determine if there is sufficient evidence to file for forfeiture of the property for how long?
Up to 15 days
An officer, whose cumulative business calls, handled outside his/her work hours, total_____ Minutes or more are charged as overtime under duty code 47.
Thirty
According to departmental policy (HPM 100.67 chapter 4) regarding interstate mutual assistance agreements, all assistance rendered voluntarily or in response to a request shall be limited to that area within:
50 statute Miles
According to HPM 31.1, Chapter 3, speedometer calibrations are to be performed at what interval?
Every 30,000 miles or every 90 days, whichever occurs first.
Pursuant to HPM 70.6, chapter 8, the distance of the patrol vehicle from the suspect's vehicle during a felony stop should be:
30 feet
Per section 627 WIC (HPM 100.69, Chapter 1), whenever a minor is taken before a probation officer or to a place of confinement, the minor is to be allowed, except when physically impossible, to make:
two phone calls within one hour of being taken into custody.
When accepting a private person's arrest for a public offense not requiring a mandatory appearance, which of the following is the most accurate answer regarding the proper procedures to be followed, according to HPM 100.69 Chapter 1?
Identify the party arrested. Complete a CHP 215 with the words "Private Person's Arrest" in the special box of the CHP215. Complete a CHP 202 or CHP216 and forward a copy to the court when the CHP215 is processed. record the name and address of the arresting person in the witness section
According to policy contained in HPM 100.68, Chapter 3, officers observing a vehicle or combination of vehicles traveling 10 MPH or more above the absolute speed limit for the vehicle(s) or roadway:
shall stop and should issue a CHP215
HPM 100.68, Chapter 3, the use of unmarked vehicles for the apprehension of violators of section 23109 VC, speed contest, must be approved by:
The Office of the Commissioner.
According to MM 10-069, a uniform employee shall serve suspension penalty days consecutively, up to ___ days, in a reporting period consistent with Fair Labor Standards Act.
43 days
According to MM 10-069, if a uniform employee's suspension falls on or within a legal holiday, how are the days going to be counted?
The holiday will be considered a regular work day.
Per HPM 40.4, Chapter 3, computer users may use the Department's e-mail system to send messages about which of the following:
Retirements, Office supplies available, solicitation requests for donations to employees or families in need.
A member of the public who wishes to file a citizens complaint against a senior volunteer shall be handled?
Handle the complaint in the same manner as a complaint against any CHP employee.
According to general Order 100.3, reporting and investigating threats against state public officials, when an area officer conducts a preliminary investigation regarding a threat against a state public official, the Area Officer shall:
Contact the Threat Assessment Unit by phone to provide preliminary information as soon as possible during normal business hours, or after hours to Capital Communications center. Shall document on a CHP216