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5 Cards in this Set

  • Front
  • Back
What is the name of the person who welcomes guests?
a receptionist
What do you need to present when you want to get the room key?
A confirmation of a reservation.
What does a receptionist normally need when you check in?
The passport, the dates of the stay, a credit card or deposit and a signature.
What is the name of the procedure when you leave the hotel at the end of your stay?
Checking out.
What is normally done when checking out?
You need to pay your bill either in cash or by credit card.