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31 Cards in this Set

  • Front
  • Back
sources of power
coercive (punish)
legitamate (formal position)
expert (skills, expertise)
reward (raises)
refferent (charisma)

(also positional and personal power)
basic power structures
personal
positional
title and rank becoming more or less important?
less
evolution of leadership theory
traits-behaviors-situations
X and Y theory?
McGregor's theory
X = don't like work
Y = work is like play
situational leadership theories:
path goal
feidler
hershey blanchard
emphasize leadership skills dependent on the situation =
situational leadership theories
transactional leadership:
clarifies roles
uses rewards and punishments
transformational leadership:
INSPIRE to work towards organization (not personal) goal

*Goes beyond transactional leadership
line position
a position in the direct chain of command
line authority
formal authority created by the organizational hierarchy
staff position
intended to provide expertise, advice, and support for line positions
staff authority
based on expertise
unity of command
each employee reports to one manager
personality of organization?
corporate culture
difference between job analysis, specification and description?
specification: job requirements
description: things you'll do in your job
analysis: daily description of job: 5:30 begin shift
open system characteristics
equifinality
dynamic equilibrium
interdependency of parts
permable boundaries
interface of systems
hierarchy of system
interface is:
the area of interdependency between two systems or subsystems
transformation system includes:
linking
management functions
fuctional subsystems
functional subsystems
procurement
production
service sanitation
linking processes are
decision making
communication
balance
nominal groups
a structured technique for generating creative and innovative alternatives or ideas
delphi groups
bring together experts
interacting group
like a democratic group
groupthink:
making a decision becomes more important than making a sound decision
risky shift
tend to take more risk in groups than you would as an individual
content theories
hierarchy of needs
two factor needs
acquired needs
two factor theory
hygiene/maintenance needs (dissatisfiers)
motivators/satifisiers
process theories
equity theory
expectancy theory
expectancy theory
expectancy
instrumentality and
valuance must be high
expectancy theory of motivation
M = E x I x V