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24 Cards in this Set

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The arrangement and interrelationship of the component parts and positions of an enterprise is it's __________
organizational structure
The formal relationships in an orgainzation are diagramed in an _____
organizational chart
Define Job enlargement
Job enlargement is used to address dissatisfaction by inreasing job scope. e.g. using job rotation
The ___ form of organization combines functional departments with project teams that carry out specific programs
matrix
Job enrichment is:
a method of addressing job dissatisfaction by increasing job depth, e.g., enhancing autonomy, increasing feedback and providing more challenge.

Some examples in healthcare include primary nursing, flexible work schedules.
Relationships within an organization other than those officially described by formal organizational charts create the ______ organization
informal
5 elements that characterize organizational structure are:
1. Specialization of activities
2. standardization of activities (formalization)
3. coordination of activities
4. centralization of decision making
5. size of the work unit
Organization by________ brings together in one department all those engaged in one activity or several activities
function
Job depth is:
The extent to which individuals can control their own work.
Reducing job disatisfaction by increasing job depth is referred to as job ____
enrichment
List the 3 types of organizational structure:
1. functional
2. product or market organization
3. matrix organization
* What type of formal organizational structure is illustrated in the following diagram:
BOARD OF DIRECTORS
PRESIDENT
VP.Med - VP.Nurs - VP.X - VP.
functional organization
Job scope is
the number of different operations which a particular job requires and the frequency with which the job cycle must be repeated
A ___ organization brings together in one department all those engaged in one activity or several related activities
functional
Organizational strategy, size, technology and ____ are determinants of organizational structure
people
* Describe 3 problems or benefits associated with the informal organization.
1. preventing meaningful work
2. creating difficult working conditions
3. carrying messages within organization
4. cutting through bureaucratic red tape
5. creativity
6. validating worth of employees' work
What does an organizational chart illustrate?
It shows an organizations structure, diagraming the functions, departments or postions and how they are related. Organizational charts usually include:
1. division of work
2. chain of command
3. type of work
4. grouping of work segments
5. levels of management
A ___ form of organization brings together in one work unit all those involved in the production or marketing of a product or related group of products
product/market
* What are the 5 key elements of organizational structure
1. specialization of activities
2. standardization of activities (formalization)
3. coordination of activities
4. centralization of decision making
5. size of the work unit
* List 4 advantages of a matrix organization
1. efficient means of bringing together diverse specializes skills required to solve a complex problem
2. people from different specializations understand the demands faced by other specializations
3. cost-saving flexibility
4. Improves communication among various specialists in department
* List 4 disadvantages of a matrix organization
1. To be effective, team members, must have good interpersonal skills and be flexible
2. heirarchies of authority must be firmly established and communicated, otheriwse conflicting directives and ill-defined responsibilities can occur
3. power struggles between functional and product managers
4. "Groupitis" - too many meetings
Job __________ can reduce dissatisfaction by increasing job scope
enlargement
The arrangement & interrelationship of the component parts and positions of an enterprise is it's
organizational structure
Team members in a matrix organization require highly developed ___ skills
interpersonal