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30 Cards in this Set

  • Front
  • Back
Managers must be aware of the way an employee learns best. The way that a person takes in and processes information is called what?
a learning style
What is a good way to work with someone who might be speech impaired and is trying to communicate with you?
maintain eye contact
The basic principle that all people are guaranteed the same privileges or rights is called what?
equal opportunities
A developmental collection of your work including documentation of your achievements is called a:
An opportunity for a business to display materials, equipment, and services about their company is called a:
trade show
A skill that you learn to perform through training is called a:
A task performed to business and industry standards is called a:
For handwritten applications what color ink should one use?
dark blue or black
When completing a job application, unless you are absolutely certain of the wages you want, what should you write under the salary section?
As an employee you may be asked to travel on behalf of your organization. An appropriate tip for an airport skycap is:
$1 per bag
While employed it might be necessary to have business lunches with clients. What is the expected percent for tipping a waiter or waitress?
15 percent of the total bill
You have been introduced to a person and have forgotten his or her name. What should you do?
ask his or her name again
Social etiquette dictates that when a woman or man enters the room and approaches a man who is seated, the seated man should do what?
rise from his seat
Being a responsible citizen is an important employability skill. A responsible citizen is someone who participates in what?
the democratic system of government
Your employer, customers, and co-workers form opinions about you by the way you act. Who is responsible for your actions?
you alone
Since first impressions are often formed by appearance, a professional appearance shows that you:
respect yourself
Chewing gum during an interview is not appropriate because:
it is unprofessional
What style of clothes and hair should be worn?
Keeping your personal opinions separate from the company's policies and goals demonstrates what?
respect for the rights of others
An educational trend to unite the efforts of educators with employers to provide job training is called:
A person who avoids subjects that are likely to result in disagreements is said to be avoiding what?
An employee should know his or her job description and avoid performing skills outside the scope of practice. This is called knowing your:
To learn about a career by spending time observing in the industry is called what?
job shadowing
Your attitudes toward work or the philosophy dealing with rules of right conduct at work is called.
work ethics
A person who believes in his or her abilities is said to have:
An employee who continues difficult tasks until completed is someone who has:
A worker who demonstrates a desire to learn and who is eager and zealous is said to have:
An employee who adjusts to changes in schedules or job assignments is said to be:
A worker who maintains self-control is said to have:
Not all behaviors observed in the work place are appropriate. Observing negative behaviors might help you to learn how to:
avoid making these mistakes