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34 Cards in this Set

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5 BASIC HEALTH CARE FACILITY FUNCTIONS
HINT "HER ID"
1. SERVICES FOR ILL & INJURED 2. PREVENTING DISEASE
3. PROMOTING HEALTH (INDV & COMMUNITY)
4. HEALTH CARE WORKER EDUCATION
5. RESEARCH IN MEDICINE & NURSING.
CHANGES IN HEALTHCARE OCCUR BECAUSE
1. PEOPLE ARE LIVING LONGER
2.TECHNOLOGY ADVANCES
3. INCREASED HEALTHCARE COST
RECOGNIZES THAT EACH PATIENT WILL HAVE DIFFERENT NEEDS AND ATTENTION THAT MUST BE GIVEN TO THE PHYSICAL, MENTAL AND EMOTIONAL ASPECTS OF THE PERSON'S WELL BEING FOR A FULFILLING LIFE.
HOLISTIC CARE
PATIENT FOCUSED CARE
HOW DO YOU PROVIDE PATIENT FOCUSED CARE GOAL?
1. LIMIT NUMBER OF PEOPLE INVOLVED IN CARE.
2. CONTAIN COSTS
3. PATIENT'S NEEDS MET EFFICENTLY
PATIENT FOCUSED CARE GOAL CAN BE ACHIEVED BY___________WORKERS TO DO A MULITUDE OF TASKS. CREATING AN______________TEAM.
CROSS TRAINING


INTERDISCIPLINED
THE MOST IMPORTANT CHARACTERISTIC YOU CAN BRING TO YOUR JOB IS
YOUR ATTITUDE
THE MAJOR RULE OF MEDICINE AND TEAMWORK IS TO
MAINTAIN QUALITY OF LIFE
FOR THOSE THAT ARE TERMINALLY ILL IS TO MAKE THEM COMFORTABLE.
HAVING GOOD PERSONAL HYGIENE MAKES FOR GOOD
TEAMWORK RELATIONSHIPS
FINGERNAILS SHOULD
HAVE LESS POLISH
SENDING AND RECEIVING MESSAGES
COMMUNICATION
4 COMPONENTS REQUIRED FOR COMMUNICATION TO OCCUR
1. SENDER
2. MESSAGE
3. RECEIVER
4. FEEDBACK
PERSON WHO ORIGINATES THE COMMUNICATION
SENDER
INFORMATION THE SENDER WANTS TO COMMUNICATE
MESSAGE
PERSON FOR WHOM WHICH THE MESSAGE IS INTENDED.
RECEIVER
CONFIRMATION MESSAGES WERE RECEIVED AS INTENDED BY THE SENDER.
FEEDBACK
IN ORDER TO HAVE EFFECTIVE COMMUNICATION, YOU NEED TO HAVE
GOOD LISTENERS
MOST COMMON FORM OF COMMUNICATION
VERBAL COMMUNICATION
VERBAL COMMUNICATION IS DONE BY
VOCABULARY
CLARITY OF VOICE
ORGANIZATION OF SENTANCES
TONE, PITCH, AND VOLUME
EXAMPLES OF NON VERBAL COMMUNICATION
FACIAL EXPRESSIONS
POSTURE
HAND AND BODY MOVEMENTS
TOUCHING
EYE CONTACT
TYPE OF FEEDBACK THAT SHOWS YOU ARE ALERT AND INTERESTED IN WHAT OTHERS ARE SAYING TO YOU.OFTEN TIMES NON VERBAL.
ATTENDING BEHAVIOR
5 COMPONENTS OF ATTENDING BEHAVIOR
1. GESTURES
2. POSTURE
3. PARAPHRASING
4. EYE CONTACT
5. DISTANCE
NAME SOME COMMUNICATION BARRIERS
THREATENING
MORALIZING
ORDERING
ARGUING
INTERUPTING AND CHANGING SUBJECT.
TECHNIQUES USED TO IMPROVE THE TRANSFER OF VERBAL COMMUNICATION
ATTENDING BEHAVIOR
SOMETHING THAT INTERFERES WITH COMMUNICATION
BARRIER
DEFINE STEREOTYPES
FIXED IMAGES OR BELIEFS THAT CATEGORIZE AN INDIVIDUAL OR GROUP
DEFINE RACE
THE CLASSIFICATION OF PEOPLE ACCORDING TO SHARED PHYSICAL CHARACTERISTICS SUCH AS SKIN COLOR, BONE STRUCTURE, FACIAL FEATURES, HAIR TEXTURE, BLOOD TYPE.
DEFINE CULTURE
REFERTS TO A WAY A PARTICULAR GROUP VIEWS THE WORLD AND THE SET OF TRADITIONS THAT ARE PASSED ON FROM GERNERATION TO GENERATION.
REFLECTING THE PATIENTS FEELINGS AND THOUGHTS BY REWORDING HIS/HER STATEMENT INTO QUESTIONS IS AN EXAMPLE OF
ATTENDING BEHAVIOR
INFORMATION REGARDING PATIENTS CONDITIONS IS ONLY GIVEN BY
PHYSICIAN OR NURSE
BEFORE HELPING SOMEONE WITH A DISABILITY
ASK IF THEY NEED YOUR HELP, DON'T ASSUME THEY DO.
FOR GENERAL DISABILITIES, WHEN IT COMES TO COMMUNICATION, IT'S BEST TO
ASK THE PATIENT WHAT IS THE BEST WAY TO HELP OR COMMUNICATE WITH THEM.
FEEDBACK MY BE _______OR _______
VERBAL OR NONVERBAL
TYPES OF FEEDBACK
1. 2.
3.
VERBAL COMMUNICATION
TOUCH
ATTENDING BEHAVIOR
COMFORTABLE PERSONAL SPACE IN US IS
18 INCHES