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295 Cards in this Set

  • Front
  • Back
Ch 7
Why must you set up a temp directory when installing GP?
If you don't do this then errors will occur when printing reports.
Ch 8
Name the 9 GP Solution Series?
1) Foundation
2) Financial
3) Purchasing
4) Payroll
5) Sales
6) Human Resources
7) Inventory
8) Tools
9) Distribution
Ch 8
Foundation Series?
Report Writer
System Manager
Ch 8
Financial Series?
General Ledger
Advanced Financial Analysis
Bank Reconciliation
Ch 8
Payroll Series?
Payroll and other modules used to keep payroll related employee records, pay employees and track payroll taxes
Ch 8
Purchasing Series?
Payables Management
Purchase Order Processing
Ch 8
Sales Series?
Receivables Management
Sales Order Processing
Ch 8
Human Resources Series?
Human Resources module to track employee and applicant information
Ch 8
Inventory Series?
Inventory Control to manage items and pricing
Ch 8
GP Modifier with VBA and tools for GP developers -
Dexterity and Integration Manager
Ch 8
Distribution Series?
hybrid series including:
Purchase Order Processing
Sales Order Processing
Ch 8
3 benefits of integrated accounting?
1) faster data entry
2) fewer opportunities for errors
3) more powerful reporting
Ch 8
Describe the posting process within each series?
Within each series, all modules post to the core module.
THEN the core module posts to GENERAL LEDGER
Ch 8
It acts as the central collection point for all your accounting information.
Provides comprehensive reporting of all your business's financial activity.
Ch 8
System setup flow? (6 steps)
1) Create user classes
2) Set up users
3) Use the user access window to determine the companies a user can access
4) Setup user preferences for each user using the USER PREFERENCES WINDOW
5) Enter registration information if you've not already done so
6) Print the set up reports and save for future use.
Ch 8
Allows users to open:
1) System Inquiry
2) System Reports
3) System Setup
4) System Utilities
Ch 8
How do you remove a password
Leave the new password field blank.
Ch 8
What 3 components grant or deny access to various parts of GP?
1) User Security
2) Advanced Security
3) User Classes
Ch 8
User classes are REQUIRED!
False. They're just a convenient method for establishing security privileges
Ch 8
What is the default access right for a user?
By default any user created in GP can have unlimited access to information in your account system
Ch 8
User class access granularity (4 things)?
Can control access to:
Ch 8
User class access inheritance?
Changes to user class access roll down and overwrite individual security for all users in the class
Ch 8
User classes and multiple companies?
User class access for a given class is the same across all companies in your system.
Ch 8
How do you definie security for your users on a company by company basis?
Use the Advanced Security or Standard Security window
Ch 8
Access to what?
-enter transactions
All general ledger transaction windows
Ch 8
Access to what?
-conduct master posting and print financial statements
-Master posting windows
-general ledger financial windows
Ch 8
Access to what?
-Print financial statements and enter transactions
-Master posting windows
-general ledger financial statement windows
-General ledger transaction windows
Ch 8
What's good about ADVANCED SECURITY?
provides a multi-user, multi-company explorer style interface for the existing security system.
You can roll down security settings of classes w/o affecting other changes made to resources at the user level
Ch 8
What type of tables does Advanced Security?
Uses Accelerator tables.
Ch 8
What does the "Use Accelerator to Obtain Best Functionality Option" get you?
It lets you view and modify security from parent objects.
Ch 8
What are the 2 options if you do choose to "Use Accelerator to obtain best functionality"
You can select background or foreground processing to read initial values into the accelerator table
Ch 8
Describe the Advanced Security Options window?
-Allows to select or modify preferences and security accelerator options.
-You can VIEW PENDING or RESET ACCELERATOR (clear settings)
Ch 8
6 ways that Advanced Security is divided?
Ch 8
What is a difference between Advanced Security and System Security?
With ADVANCED SECURITY you can ROLL UP settings from user to class.
Ch 8
ADVANCED SECURITY and rolling down settings?
If you have multiple users, you can roll down class settings to all users via Advanced Security
What 3 entities can you copy from in Advanced security?
Import security settings via Advanced Security? (requirement)
The new machine must have all of the same additional products installed as the source machine.
5 tasks of advanced security?
-Roll up
-Roll down
When you try to run system and advanced security?
You get a warning since you can only open 1.
User Preferences? (6 things)
1) General Options
2) Mapping
3) Reminders
4) Display
5) Password
6) AutoComplete
Ch 8
System Setup-User Preferences-General Options
Modifies how you get info into and out of GP
-Scroll bars
-Printing preferences
Ch 8
System Setup-User Preferences-Display
Allows you to modify colors and styles.
Ch 8
System Setup-User Preferences-Registration
Best time to register modules is during installation.
Ch 8
Verify registration information?
Help->About MBS GP
Ch 8
3 System Reports
Company Access
User Security
User Classes
9 steps to setting up a company?
1) Create company in Utilities
2) general company information
3) internet information
4) Specify fiscal periods
5) Account number
6) Credit Card Setup
7) Shipping method setup
8) Payment terms (for customers and vendors)
9) Print the set up reports
Ch 8
Max size and changability for company id?
5 characters
can't be changed
Ch 8
Why default chart of accounts? 3 reasons
1) Reflect sound accounting practices
2) extensive research done to determine common account types for various industries
3) Even if changes need to be made later, data entry time is reduced by using a default chart of accounts
Ch 8
When setting up a company address, phone, and tax information where do these changes take effect?
Throughout the entire accounting system.
Ch 8
In the company setup window, the SECURITY CHECKBOX?
Allows you to turn off or on user classes. Uncheck to allow unbridled access to everything for all users.
Ch 8
Company reports? (3 types to setup)
1) Company Setup Checklist
2) Fiscal Periods
3) Credit Cards
Ch 9
.CNK files?
Merged with corresponding dictionary file and deleted.
Ch 9
4 files associated with GP Business Logic installation?
Ch 9
All fields, tables, windows, text, and reports stored here?
Application Dictionary - Dynamics.Dic
Ch 9
Some application files for the install?
Ch 9
The GP Engine - also known as the runtime. Runs both GP and GP Utilities
Ch 9
What may be included on NT/200/XP clients?
The Process Server and the Distributed Process Manager
Ch 9
Process server exe and Distributed Process Manager exe?
Ch 9
Distributed Process Manager?
Used with load balancing to determine which process server in a group a process should be performed on.
Ch 9
OLE container application. Allows you to attache OLE objects to GP notes.
Ch 9
Dexterity dictionary.
Contains resources such used by the Dexteritiy dev system.
1) fields
2) tables
3) windows
4) text
5) reports
Ch 9
locations of:
1) Application dictionary
2) forms dictionary
also locations of each integrating application dictionary
Ch 9
Launch files?
Located only on client computers or on data servers being used as clients.
Ch 9
Created when you access Report Writer for the first time at the location specified in Dynamics.set
Ch 9
For an add on component, where would you find it's reports dictionary?
It would have its own reports dictionary with a .dic extension.
Ch 9
Where to store reports.dic? 3 places
On client, process server, or on windows server
Ch 9
Created when you access Modifier for the first time.
Ch 9
storing dictionaries on a network volume?
1) Must be mounted correctly using appropriate network software
Ch 9
optimal performance and storage of application dictionaries.
optimal performance occurs when storing on the local hard drive
Ch 9
3 files for GP Utilities?
Ch 9
Contains windows and other resources used to perform utilities such as defining your account framework and updating data from one version of GP to another
Ch 9
used to start GP Utilities and access resources in the Utilities application directory
CH 9
the GP default file.
-Contains setup and operating info about GP
-where files are located and
-whether certain functions such as displaying print dialogues should be performed
CH 9
DEX.INI where stored?
on each computer where the app files are installed. Info in the file affects only the computer where the file is located.
Ch 9
Order that GP checks for defaults file?
1) GP Directors
2) Windows or WINNT folder
Ch 9
Protocol for the defaults file?
If 2 files exist, the one in the GP folder wins. If NO file exists GP creates on in the windows folder.
Ch 9
defaults file - SQLDeadlockRetries?
defines number of times that GP retries a sanScript statement when a deadlocked condition occurs.
If setting not uised, the default is ZERO
Ch 9
defaults file -
TRUE indicates the SQL statements generated are written to the DEXSQL.LOG. If file already exists, entries are appended!
Ch 9
Defaults file -
TRUE indicates whether ODBC messages generated while a Dexterity application is running will be written to a log file named DEXSQL.LOG.
Ch 9
If true captures all ODBC messages and puts them in DEXSQL.LOG. More information than SQLLogODBCMessages.
Ch 9
defaults file - SQLLoginTimeout
Specify a timeout period for SQL Login. Default is 15 seconds!
Ch 9
Integer value
amount of time in seconds for stored procedures to execute
Ch 9
Integer value
amount of time in seconds for a report to print
Ch 9
9 SQL files for Company
Ch 9
4 files for HR?
in the HR folder
Ch 9
SYSTEM files
DATA folder containing all files for GP system data tables with a .OUT extension
Ch 9
Upgrade folder?
folder with scripts used to update data from previous versions of GP
Ch 9
6 folders with sql setup files?
1) Company
2) Util
3) Lesson
4) Upgrade
5) System
6) HR
Ch 10
SQL Options? (what does it do, who can use the window?)
Let's you automatically create SQL logins on the server and db users on all GP databases. If this is checked then you don't have to create SQL and GP logins separately.
Must be logged in as SA
Ch 10
What happens if SQL options are not checked?
The password is NOT encrypted
Ch 10
Transaction logging and rollback procedures? what 4 modules?
incorporated into batch processing procedure for:
-Payables Management
-Receivables Management
-Sales Order Processing
Ch 10
Transactions and rolling back during the posting of a batch?
When a batch is processed, each transaction is performed then either committed or rolled back.
Ch 10
a batch is left with unprocessed transactions?
Need to restore batch to a postable state.
Ch 10
3 steps to posting a batch
1) Posting
2) Reporting
3) Clean-up
Ch 10
Inserting and updating records in appropriate tables
Ch 10
printing audit reports
Ch 10
during posting process, remove transactions from single use batches and updating the dates of recurring batches
Ch 10
What if one of the 3 posting sections has completed successfully?
Then it should not be run again.
Ch 10
What's the first step in the recovery process?
To identify when a batch was not able to finish posting.
Ch 10
How do you determine if a batch was not able to finish posting? 2 ways
Check the SY_Batch_Activity_MSTR table to see if there is a user id and company = true for the user that was posting the batch.
2) Also, the user that had their posting interrupted will see a message that there was a batch that failed when they try to login
Ch 10
What to do if user gets that "batch failed" error message when logging in.
Clear their record from the activity table
Ch 10
What happens if you boot a user from the activity table that's using GP
You risk corrupting your accounting data.
Ch 10
How do you look at batches and failed batches?
Go to the batch recovery window. (tooles->routines->batch recovery)
Ch 10
How do you continue processing a failed batch?
Go to the batch recovery window
Ch 10
What are the 5 statii of a failed batch? (and what actions do you take)
1) Posting Interrupted (select batch, click CONTINUE)
2) Journal Printing Interrupted (select batch, click CONTINUE)
3) Table Updates Interrupted (select batch, click CONTINUE)
4) Recurring batch error, Edit Required (select batch, EDIT required, click CONTINUE, status changes to AVAILABLE, go edit)
5) Transaction Error, Edit Required (select batch, EDIT required, click CONTINUE, status changes to AVAILABLE, go edit)
Ch 10
Identity values.
due to the use of DEX ROW ID GP does not support SQLServer replication
Ch 10
Advantage of stored procedures?
Reduced number of queries sent betweent the client and server
-Greater Performance
-Database level enforcement of transaction logging and rollback
Ch 10
Dexterity and stored procedures?
-Atomic stored procedures
-Achieve strong performance whilst relieving development load associated w/maintaining both client and server code bases for same logic
Ch 10
GP and atomic sprocs?
With atomic sprocs GP delivers performance that is consisten throughout the entire application.
Ch 10
How many sprocs per table?
avg 10, and generated automatically depending on the keys
Ch 10
recreate sprocs that are corrupted?
You use the files:
procs.sys and procs.cmp to in the GP SQL Objects folder to recreate the sprocs
Ch 10
5 prefixes for sprocs and their meanings?
1) ZDP_xxx - auto generated proces for all low level sql table ops
2) Smxxx - system manager proces in system db
3) Glxxx, glpxxx, and glpmc - General ledger, general posting and gl multicurrency in company db
4) Duxxx - GP utilities procs
5) Frl - FRX procs
Ch 10
12 GP series
1) Financial
2) Distribution
3) HR and Payroll
4) Field Service
5) Business Forms
6) CRM
7) Manufacturing Series
8) E-Business Series
9) Customization and Integration Series
10) Project Series
11) GP Hosting Series
12) Purchasing Series
Ch 11
1) DBO use only
2) Single User
3) Read Only (meaning users can retrieve data, but not modify it)
Ch 11
3 Recovery Models?
1) Simple
2) Bulk-Logged
3) Full
Ch 11
Simple recovery model?
1) The transaction log is truncated every time the CHECKPOINT process occurs (about 1 time every minute)
2) Limites recoverability of system
3) Never have to worry about transaction log size
Ch 11
Bulk-Logged recovery model?
1) Only the result of transactions are maintained, not the transaction details
2) Keeping of a transaction log is not allowed since it would be useless
Ch 11
Full recovery model?
1) Allows db to be restored to any point of failure
2) Backing up the log is the only mechanism to empty the log so you must do regular back ups of the transaction log
Ch 11
Specifies whether db columns are defined as NULL or NOT NULL by default.
Leave it unchecked since ANSI settings can cause password problems for GP.
Ch 11
Recursive triggers
Leave it clear. GP does not use recursive triggers
Ch 11
Torn page detection
When on SQL looks for faulty or torn data pages and attempts to make repairs
Ch 11
Auto close
Leave it clear. This will close the db when all users log out and all processes in it end. However, there is overhead associated with this.
Ch 11
Auto shrink
Leave this option clear. Specifies db files are candidates for peridoic shrinking. However, it causes performance degredation during shrinking
Ch 11
Auto create statistics?
Recommend YES to check!
when checked, statistics used for any column in a predicate are automatically created. It improves query performance.
Ch 11
Auto update statistics?
MBS recommends TRUE
allows existing statistics to be updated when they get out of date.
Ch 11
Use quoted identifiers
Leave this unchecked.
Specifies SQL server enforce ANSI rules regarding quotation marks. Double quotes can be used only for identifiers. Quoted identifiers can cause data transfer problems in GP
Ch 11
DB compatibility level
Level 80 = SQL2000
Level 70 = SQL 7.0
Use this to retain earlier behaviors if existing apps depend on those behaviors
Ch 11
Describe a good backup plan:
1) Full Database Backup
2) Differential Backup - all changes since the last backup are backedup. This presupposes there is a FULL BACKUP. Advantage is that it lets you restore 1 backup that would take SEVERAL transaction log backups to restore.
3) Transaction log backup. All information in the log with a committed status.
Ch 11
inactive portion of a transaction log during backups?
it is deleted (all information that is before the oldest uncommitted transaction is truncated)
Ch 11
What determines frequency and type of backups?
1) The acceptable amount of work that can be lost due to media or other failure.
2) The volume of transactions that occur on the SQL Server
Ch 11
How long should you keep backups?
At least until the end of month activity is completed.
Ch 11
How long to keep log backups?
At least 2 weeks
Ch 11
What GP resources need to be backed up?
DYNAMICS database
Each of the company databases
Ch 11
When should you back up? (5 times)
1) Creating a database (afterwards)
2) Performing a non-logged operation
3) SQL DB Maintenance Procedures (damage due to power fluctuation or hardware failure)
4) Check Links and Reconcile - Before and After
5) Upgrade - before and after
Ch 11
Scheduling Recompile and Update Statistics procedures?
If they are already a scheduled to run in SQLServer, then it's not necessary to set them up to run in Great Plains.
Ch 11
3 times it occurs
When new indices are added, this will recompile query plans to re-optimize them.
1) Happens automatically first time an sproc is run after SQL is restarted
2) Happens if an underlying table is modified
3) If a new index is added, it does not happen until SQL is restarted
Ch 11
Update Statistics
SQL keeps stats on the dist of key values in each index and uses these stats in decisions about which index to use in query processing. If a sig change occurs in key values in an index, rerun UPDATE STATISTICS.
Run automatically when you create or recreate an index on a table that already has data
Ch 11
Drop/Create Table
Convenient way to drop and recreate tables that may have become damaged
Ch 11
Drop/Create Auto Procedure
Convenient way to drop and recreate sprocs
Ch 11
Using SQL Scheduled Jobs
Use SQL Scheduled Jobs to execute sprocs
Ch 11
How often to run SQLServer maintenance?
Every week for optimal performance.
Ch 11
checks all tables in a database to ensure INDEXES and DATA PAGES are correctly linked.
Ch 11
What database is not specified when running CHECKDB
It checks the current database!
Ch 11
DBCC CHECKDB in repair mode?
Running it in repair mode puts the database in single-user mode. Only run this when noone is in the database.
Ch 11
1) Checks for consistency in and between system tables.
Checks to make sure that every type in syscolumns has a matching entry is systypes
2) Reports on any segments that have been defined
Ch 11
rebuilds an index for a table or all indexes defined for a table.
Useful for pages that become full and then split.
Rebuilds each page size to its optimal fullness
Ch 11
In DBMW what is "Reogranize data and index pages"
THe equivalent of DBCC DBREINDEX
Ch 11
Ch 11
In DBMW what is "Update Statistics Used by Query Analyzer"
The equivalent of running Update Statistics
Ch 11
What is "Remove Unused Space from Database Files" in the DBMW?
Ch 11
In DBMW, what is Check Database Integrity equal to?
what about with the EXCLUDE option? and what is the recommendation?
It's the same as DBCC CHECKDB

with EXCLUDE options it's the same as DBCC CHECKDB NOINDEX. It's recommended to include indexes.
Ch 11
How do you maintain a history of the Maintenance plan?
select WRITE HISTORY to the msdb.dbo.sysdbmaintplan check box. You can limit it to a set number of rows.
Ch 11
Check Links and Reconcile
Use relationships between tables to repair, reconstruct, or replace data in tables.
Check links can recreate missing data.
Reconcile typically used when data consistency between tables needs to be reconciled
Ch 11
Check Links
Some info in table groups is stored in 2 or more tables that compose them.
If info in 1 table is damaged or missing, then CHECK LINKS goes to the other tables to get the same data to fix it
Ch 11
How do you find the name of a table that's been damaged?
Find the table group by using the ONLINE FIELD DESCRIPTIONS
Ch 11
What happens if a damaged table is in the system or company series?
It may not be available to be checked. In this case skip check links and go on to Reconciling.
Ch 11
Check often to run?
Only if data damage is suspected. Does not need to be run as a regular part of maintenance.
Ch 11
1) Compares corresponding data in diff table groups and removes orphan records
2) Checks to make sure that corressponding data in different tables is the same, and if not changes the data in the table being reconciled to match the data in the table with which it's being compared.
Ch 11
When to run reconcile
Only when damage is suspected. Does not need to be a part of regular maintenance
Ch 11
File format for backups done from the GP GUI?
includes the data
Ch 11
What 3 files are associated with the restore process?
1) restore.bat - ised to run the OSQL restore statement for MSDE
2) restore.sql - T-SQL used to restore the database
3) restorerr.txt - error log
Ch 11
What do you do before running check links?
Do a database back up
Ch 12
What is the optimal OS configuration? 6 things
1) Use Microsoft TCP/IP
2) Ensure Background Services is checked (it's the default)
3) Store Pagefile on disks that are separate from SQLServer disks
4) In Win2k Resource Management, make sure that Maximize Throughout for Network Applications is checked
5) Turn off any unused Win2k Services
6) USE Hardware level RAID! SW level RAID is not supported
Ch 12
How to find bottle necks?
1) put a repeatable load on the server
2) Measure how system resources perform
3) Analyze those measurements
4) Modify server hardware and software to eliminate bottlenecks
5) start the process over until until you have reached the ultimate performance bottleneck
Ch 12
3 things to test load?
1) Actual load (bad)
2) Capacity planning tools
3) Benchmark that simulates load on server
Ch 12
Why is an actual load a bad way to test a bottleneck?
1) May not be repeatable
2) May upset users
Ch 12
ordering of looking for bottlenecks? 4 things
1) Memory bottlenecks
2) Disk bottlenecks
3) Network bottlenecks
4) CPU bottlenecks
Ch 12
3 tips for server testing and tuning
1) 1 change at a time
2) Repeat monitoring after every change
3) Review event logs
Ch 12
4 types of counters that are key to optimizing Win2k
1) Memory Counters
2) Disk
3) Network
4) CPU
Ch 12
What are the 2 critical memory counters?
1) Memory\available bytes
2) Memory\pages/sec
Ch 12
What are the 2 critical disk counters?
1) Physical disk\%disk time
2) Physical disk\Current Disk Queue Length
Ch 12
What are the 3 critical network counters?
1) Network Interface\Bytes Received/sec
2) Network Interface\Bytes send/sec
3) Network Interface\Bytes Total/sec
Ch 12
4 critical CPU counters?
1) Processor\%Processor Time
(80-90% indicates need for CPU upgrade)
2) Processor\Interrupts/Sec (dramatic increase w/o increase in system activity indicates hw problem)
3) Server Work Queues\Queue Length (above 4 is a problem)
4) System processor\queue length (above 10 is a problem)
Ch 12
SQLServer and tuning
Let SQLServer do most of the tuning automatically
RAM is a limited resource
Pick good indexes
Evaluate disk i/o subsystem (must prevent disk queuing)
Tune apps and queries (must understand architecture basics, and index tuning to minimize I/O)
Use SQL Profiler to monitor SQL workload
Use Performance Monitor
Use Graphical Showplanand SQL Query Analyzer
Ch 12
SQLServer and RAM
RAM is a limited resource. The focus of performance tuning is to reduce I/O so the buffer cache can best be utilized
Ch 12
used to tune queries
Ch 12
Minimum memory setting per MBS?
5% of total RAM
Ch 12
How to test minimum memory setting?
SQLServer Process: Working Set counter
Ch 12
MBS max memory guideline?
5-15% less than the total RAM available
Ch 12
Dynamic vs fixed memory settings for SQL?
Dynamic gives best performance over time.
Ch 12
Processor and tuning? and recommendation
use processor control box to increase performance on SMP systems.
Can specify which processors use SQL
Exclude certain CPUs from SQL activity
Recommend that ALL processors be marked with processor control box
Ch 12
Boost SQL Server Priority on Windows NT?
specifies if SQL should run at a higher priority in NT Scheduler than other processes on the same computer

Should only be used on dedicated SQL computer

Monitor performance before and after selecting option
Ch 12
Boost priority and priority bases?
Changes NT priority base to 15 on single processor and 24 on multi-processor

defaults are 7 on single and 15 on SMP
Ch 12
benefits of RAID? 3 things
1) more consistent performance
2) higher fault tolerance
3) easier fault-recovery

(read/write performance is boosting by spreading data across multiple servers)

fault tolerance through mirroring and parity
Ch 12
WRites data to multiple disks with no fault tolerance
Ch 12
Complete mirror image of all data written
Ch 12
RAID 5 and 5 things about it
Write to multiple disks, fault tolerant, parity stripe

1) minimum 3 hard disks
2) lower cost per MB
3) moderate write performance
4) excellent read performance
5) up to 32 Hard disks
Ch 12
combines mirroring and parity striping
Ch 12
MBS recommendation for RAID?
1) Log files on RAID 1 mirror set due to need for better write performance
2) data files on RAID 5 stripe set with parity
Ch 12
What determines the usefulness of an index?
The selectivity of the data for a query
Ch 12
What to use to determine if indexing is a bottleneck?
SQL Profiler
Ch 12
6 tools to use to evaluate performance?
1) SQL Profiler Log
2) SQL Server Error Log
3) DEXSQL.LOG (by adding switched to DEX.INI
4) Current Activity Window in Enterprise Manager
5) Win2k Event Log
6) Win2k System Monitor
Ch 12
SQLServer:Cache Manager:Cache Hit Ratio less than 80%
memory is the bottleneck
monitors percent of instances where sprocs and triggers are accessed in cache memory.
allocate more SQL memory or increase system memory
Ch 12
SQLServer:Buffer Manager: Buffer Cache Hit Ratio
If consistently low, then memory is bottleneck.
What? Monitors percent of instances where data pages are accessed in cache memory
Increase memory allocated to SQL. 90% or higher is desirable indicating 90% of all requests satisfied from cache
Ch 12
Memory:Page Faults/sec
if high, then not enough system memory.
What? Measures how often data is not immediately available in a working set
Resolution: Increase system memory. Also eliminate non-critical processes
Ch 12
Process: Working Set
if below amount of memory SQL is configured to use, the SQL is configured for more memory than it needs
Ch 12
SQLServer:Buffer Manager: Lazy Writes/sec
if active for extended intervals, then disk subsystem may not be adequate to the current I/O demands
Observe LogicalDisk: Avg Disk Queue Length or Physial Disk: Avg Disk Queue Length to reveal disk congestion. A value over 2 indicates disk congestion. Increase number of drives or obtain faster drives.
Ch 12
5 points for HD performance?
1) db and log files on separate physical disks
2) RAID 1 for logs and RAID 5 for data
3) Log and Data device should be NTFS
4) GP app code, Win2k system files, and Win2k page files on separate phys disk
5) use Fast SCSI, Fast Wide SCSI, Ultra Wide SCSI
Ch 12
4 points for Memory?
1) at least 512 MB
2) allow SQL to manage memory
3) Reduce maximum memory by 5-15%
4) increase minimum memory by 5%
Ch 12
7 points for Server config?
1) No SQL on domain controller or exchange server
2) Uninstall unnecessary services
3) server should be dedicated
4) use multiple processors
5) use at least 32 bit NICs
6) set server service to maximize throughput for apps
7) optimize performance to background services
Ch 12
3 network tips?
1) limit network to 1 protocol
2) Prefer TCP/IP
3) For Win2k Server and professional, first protocol should be same as Net Library used in SQL Client Config
Ch 12
3 DBA tips?
3) Setup DB maintenance wizard to perform integrity checks and optimize statistics on a weekly basis
Ch 13
Process Server? 3 things
Distributed processing
ease workload on client
improve performance of GP
Ch 13
Why Process server important?
1) Allows you to send lengthy tasks to a Process Server.
2) Client is immediately available for data entry.
3) Can initiate from client, but direct work to server
Ch 13
Examples of what can be run remotely? 4 things
1) Large reports
2) financial reports
3) check printing
4) posting processes
Ch 13
3 components of Process Server environment?
1) Distributed Process Manager
2) Distributed Process Server
3) GP Client Workstations
Ch 13
DPM? 2 things
1) The traffic manager of the PS environment.
2) Responsible for tracking all process servers, client machines, and remote processes in the network.
Ch 13
DPS? 2 things
1) The workhorse of the PS environment.
2) processes tasks sent to it by clients, and sends updated info to the data server
Ch 13
Process Server system requirements? 4 supported DPS and DPM platforms
NT Server,
Win2k Server
Win2k Pro
XP Pro
Ch 13
DNS and PS system?
each workstation must have DNS or a host file configured
Ch 13
ip addresses in the process server environment
ip addresses are NOT used in this environment. names only!
Ch 13
DSN on GP clients in PS environment?
DSN for all GP clients must be the same!!!
Ch 13
symptom of incorrect DSN setup?
a login window appearing on the client machine or on the DPS when a task is sent to the DPS
Ch 13
services (in a DP environment)
1) collection of Process Servers that are grouped together in PS setup
Ch 13
how many process servers can you have in a service? what's best? restrictions?
2) 3 process servers is best.
3) must have same number of process services across multiple services
4) can also function as standalone process servers
Ch 13
Load Balancing
3 things
1) balancing the workload between process servers in a service
2) DPM figures out which process server in a service should receive the job.
3) DPM does not balance load between stand alone process servers
Ch 13
DPM passivity?
1) a passive component that simply informs clients of DPS status. Client then chooses DPS
2) Important because if DPM is unavailable, PS system continues to function.
3) If DPM offline, load balancing cannot be achieved, but jobs continue to process on the process servers
Ch 13
How many DPM per network?
Ch 13
How DPM chooses DPS? 2 things
1) number of jobs in DPS queue
2) CPU speed of the DPS
Ch 13
What if more than 1 DPS is available?
CPU speed is tie breaker!
Ch 13
What if DPS is offline?
the job is sent to the first DPS in list of Process Servers
DPM tracks whether DPS are online.
Ch 13
DPS environment? where to install? 2 things
1) Can be installed on any workstation, even those used for client entry.
2) MBS recommends the use of a dedicated Processor Server machine though.
Ch 13
When to use data entry machine as DPS?
only when it is not being used to full capacity
Ch 13
Installing DPS on the data server?
saves on network traffic, but increases load on server itself
Ch 13
How many clients and process servers?
As many as the network allows
Ch 13
Process Server and multiprocessor machines?
These can actually run multiple process servers
Ch 13
Requirements for Process Server?
1) NT 4 SP 6a
2) Win2k SP 3
Win2k Pro SP3
Win XP
SQL Versions
For SQL 8.0 (SQL2000)
8.00.194 = Base release
8.00.384 = sp1
8.00.534 = sp2
8.00.636 = hot fix worm fix
8.00.760 = sp3
Ch 13
criteria for off-loaded tasks? (2 things)
1) can only send global scripts to the DPS (it would be a waste of time to send a task to a process server, then have the process server go back to the workstation for data)
2) only tasks that do not require interaction can be offloaded
Ch 13
Financial tasks that can be offloaded?
1) Bank Reconciliation: Reconcile
2) Financial Statements
3) General Ledger: Posting
4) General Ledger: Trial Balance
5) Multicurrency: GL Account History
6) Multicurrency: Reevaluation
Ch 13
Sales tasks to offload?
1) Invoicing: Alignment Form
2) Invoicing: Documents
3) Invoicing: Posting
4) Receivables: Accounts Due Report
5) Receivables: Aged Trial Balance Report
6) Receivables: Alignment Form Statements
7) Receivables: Historical Aged Trial Balance Report
8) Receivables: Posting
9) Receivables: Quick Aged Trial Balance Report
10) Receivables: Statements
11) Sales Order Proc: Documents
12) Sales Order Proc: Posting
13) Sales Order Proc: Sales Document Analysis Report
Ch 13
Pitfalls to DPS?
1) Errors or warnings are not displayed on the client (the person at the workstation will not be notified)
5) Any printer output is directed to the DPS default printer w/o any destination dialogue for the end user
Ch 13
3 Ways to mitigate lack of error messages in DPS processing?
1) A log on the DPS can keep a log by selecting an option during SETUP
2) DPS provides a Process Monitor for personnel to monitor their tasks
3)_ Use UNC pathing to have the process server send the output back to the client machine
Ch 13
What to specify when setting up DPS?
1) Processes
2) DPM
3) DPS
4) Services
5) Target DPS or service for each process
Ch 13
"Track Start and End Times" in the process server setup window?
This is the log!
Ch 13
How many services can a process server be in?
1 service per process server
Ch 13
How many servers in all of your services?
number of servers should be consistent across all services
Ch 13
4 Fundamental steps to setting up a remote process?
1) Service
2) Servers in Service
3) Process assignment
4) Setting user preferences
Ch 13
What if a user chooses to define local processing of distributed processes?
Their local setting overrides and remote processing services.
Ch 13
How can admin defeat user override?
Run this script in query analyzer?
Use dynamics
update sy01400 set distproc=1
Ch 13
How touse UNC to notify about Process Server errors?
-Use UNC path.
-Setup file share on client
-Define report destination to client's file share.
Ch 13
How to monitor processes?
Ch 13
Process Monitor Window? client vs server
on client - view any processes running on local machine, processes to process server, and process running on any process server in system
on server - viewing processes running on local process server only
Ch 13
3 process states?
1) Active
2) Ready
3) Error (error occured processing cancelled)
Ch 13
Process Server Inquiry Window?
1) Renders information when the TRACK START AND END TIMES checkbox is checked for a remote process
Ch 13
What if TRACK START AND END TIMES not checked? What about PS Inquiry Window?
It still shows errors. Just not start and end times.
Ch 13
Why ENABLE LOAD BALANCING when setting up a process server?
to use the DPM to balance the load.
Ch 14
High powered financial reporting
Ch 14
What can do with FRx? 10 things
1) DrillDown Viewer
2) see finaincial summary reports to see underlying account and transaction details
3) email to remote users
4) export and import to excel, xml, or csv
5) IF THEN statement
6) Drag and Drop units in your reporting tree to see effect of restructuring
7) Create rollup structures that do not exist in chart of accounts
8) Customize fonts, colors, borders
9) Report on posted and unposted activity
10) Compare revenue and expense figures for different departments
Ch 14
Thing client vs Thick client configs? and recommendation
1) THIN - FRx files on a network directory
2) THICK - install program files for each user, low maintenance, heavy network
Recommendation is for a THICK client, higher maintenance, easier on network
Ch 14
Problem with thin client?
Troubleshooting in FAT client environment is easier.
Ch 14
FRx local, where should SysData directory be installed?
shared network directory!!
cH 14
What is in SysData directory? 3 things
1) report definition
2) company information
3 other common FRx settings.
Ch 14
3 ways to specify directories during FRX setup? and what is recommended?
1) drive mapping
2) explicit drive (make sure all clients have same setup)
3) unc path

UNC is recommended!
Ch 14
What must create shared folder and 2 subfolders on server before starting install?
1) row and column definitions
2) system information
3) specification sets
Ch 14
What to call these 2 subfolders and shared FRx folders?
1) FRxShare
Ch 14
What does the server based indexing script do?
1) combines GLXTableCreate.sql and GLTriggers.sql.
2) Creates and populates frl_acct_code table needed for server based indexes and creates triggers for insert update and delete on GL00100
Ch 14
WHat is the benefit of running the indexing script?
allows frl_acct_code table to be maintained automatically when users modify account codes info
Ch 14
In pre-8.0 GP what did you need to do to be able to print FRx reports that is now down automatically?
Run the DynmcsDB.SQL script
Ch 14
DynmcsDB.SQL (against Dynamics db)
creates and index for each account number in chart of accounts
Chapter 14
time zone table
Chapter 14
Daylight savings time
Chapter 14
Installation steps for FRx
-Run FRx SQL scripts
-Create Shared folder on server for FRx data
-Install FRx on first workstation
-Change FRx data paths to point to server
-Register software
Chapter 14
Installing local client? what you get - 3 things
1) FRx Designer
2) FRx DrillDown Viewer
3) FRx Report Launcher
Chapter 14
Setting path on server during FRx install?
1) Only done on the first workstation.
2) Places appropriate system info and spec sets
3) Use UNC pathing recommended!
Chaper 14
Where are reg keys for FRx installed?
In SYSDATA folder.
Chapter 14
How to get FRx to run over network?
copy IODATA and SYSDATA after first install to the server
Chapter 14
3 report building blocks of FRx?
1) Row Formats
2) Column Layouts
3) Reporting Trees
Chapter 14
Caveat for installing FRx on additional workstations?
1) SYSDATA path must point to default location on local workstation to not overwrite files
2) After installation, THEN change sysdata path to point to server.
Chapter 14
What are specification set files extensions?
.FDB and .F32
Chapter 14
When changing SYSDATA pointer to server, what file gets moved to server?
but not .fdb and .f32 fils
Chapter 14
What to do after SYSDATA pointer?
Change the Specification Set path to the server (can use mapped path, but use UNC!!)
-Recommend DO NOT delete spec set from original location
Chapter 14
CheckOFSIConnection error?
System Specific info is incorrect in company info setup
Verify DSN, System Db, and company db are correct!!!
Chapter 14
ODBC connectivity errors?
Make sure ODBC was setup through the DEFINE button
Try logging on with SA user id
Chapter 14
Duplicate value in primary key, index, or relationship
Damaged GL index file.
ODBC incorrectly setup
Delete dsn and redefine Company Information by choosing DEFINE on System Specific Information tab
Chapter 14
Accounts are not displayed in FRx?
GL index file is corrupt.
GL00105 file is corrupt
Run check links against Account Master. It rebuilds GL00105
Account Summar Master table is incorrect so perform reconciliation in GP on the year
Chapter 14
Account Descriptions in GP are not displayed?
GL40200 doesn't have descriptions in them.
manually enter segment descriptions or run query against GL40200 with descriptions from Account Master table (GL00100) on company db.
OR the frl_seg_desc table is not populated
Chapter 14
Check ofsi connection 40002:SIT00 Timeout expired"
Make sure SQL Client Net Utilitiy has Automatic ANSI to OEM conversion CLEAR!!!!
Chapter 14
Failed to load company calendar year
recreate fiscal periods in Microsoft GP
Recreate fiscal periods
delete .g32 file as a last option
Chapter 14
Report error troubleshooting?
1) set up new spec set to see if it is the .F32 file causing error
2) have good backup of SYSDATA folder
3) try running from different workstation
Chapter 15
BCP and GP utilities
utilities uses BCP to bring sample and setup data in
Chapter 15
BCP and data accepted?
TEXT or BINARY as long as columns and rows can be described
Chapter 15
copying and overwriting with BCP?
Data copied to table APPENDS
Data copied to file OVERWRITES!
Chapter 15
4 components of a BCP command
1) Name of db
2) name of table or view
3) name of OS file or disk drive
4) direction of transfer (in or out)
Chapter 15
-m in BCP
-max number of errors before cancelling, default is 10
-full path of file with stored responses regarding format of the file
-error file. if none, no error file is created. stores rows it was unable to transfer
Chapter 15
-F and BCP
-first row to copy
-last row to copy
-batchsize. Number of rows to copy
Chapter 15
-E and BCP
-used when identity values are present in table to be imported
-character type is default, \t is field separator, \n is line separator
-default field terminator
Chapter 15
-U and BCP
-login id
-server name
-reports current DB library
Chapter 15
-a and BCP
-packet size
Chapter 16
Report Scheduler
-Designed to work with Business Portal
Chapter 16
Report Scheduler and paths
use UNC again!
Chapter 16
Ask Each Time field?
Indicates whether use gets message about reports scheduled to be published today
Chapter 16
Publishers and report scheduler
You can assign who is allowed to publish reports
Chapter 16
Names and report scheduler
You can change them because some reports have the same name in different modules
Chapter 17
2 statements in DEX.INI to run DEXSQL.LOG
Chapter 17
SQL Profiler vs DEXSQL.LOG
Track multiple users
Track server
Only SQL Statemments
Track only local workstation
SQL Statements and ODBC