Gcom Ch.8 And Ch.11

Front 1

power

Back 1

the ability to influence the attainment of goals sought by yourself or others.

Front 2

principle of least interest

Back 2

indicates that the person who cares less about continuing a relationship is typically recognized as having more power.

Front 3

power resource

Back 3

anything that enables individuals to achieve their goals, assist others to achieve their goals, or interferes with the goal attianment of others.

Front 4

quid pro quo harassment

Back 4

occurs when the more powerful person requires sexual favors from the less powerful individual in exchange for keeping a job, getting a high grade in a class, landing an employment promotion, and the like.

Front 5

conflict

Back 5

the expressed struggle of interconnected parties who perceive incompatible goals and interference from one or more parties in attaining those goals.

Front 6

destructive conflict

Back 6

characterized by escalation, retaliation, domination, competition, cross-complaining, defensiveness, and inflexibility.

Front 7

flooding

Back 7

when you can no longer think clearly because conflict triggers emotional reactions that clog the brain's ability to reason.

Front 8

constructive conflict

Back 8

characterized by a We-orientation, cooperation, and flexibility.

Front 9

smoothing

Back 9

the act of calming the agitated feelings of others during a conflict episode.

Front 10

collaborating

Back 10

working together to maximize the attainment of goals for all parties in a conflict.

Front 11

confrontation

Back 11

the overt recognition of conflict and the direct effort to find creative ways to satisfy all parties in the conflict.

Front 12

integration

Back 12

a collaborative strategy that meets the goals of all parties in the conflict.

Front 13

different forms of power

Back 13

dominance, prevention, and empowerment