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48 Cards in this Set
- Front
- Back
Four Basic Communication Activities
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Listen Speak Read Write
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Fuctions of Communication
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Inform
Explain Persuade |
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Manuscript Speech
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A speech in which one reads from a prepared text (teleprompter)
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Memorized
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A speech that is good for a brief presentation
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Impromptu
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A speech in which the speaker has no preparation in advance
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Extemporaneous
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an outlined speech backed with data and a visual aid while seeming more conversational and directed, such as a class lecutre or a corporate presentation
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First example of a study of communications
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Aristotles The Rhetoric
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People usually speak ___ words per minute
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Speak: 150 wpm
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People can comprehend at what rate?
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Comprehend 300 wpm
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Communication
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to share or make common
transactional process of sharing meaning with others |
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Needs satisfied by communication
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Physical, Identity, Social, Practical
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Major areas of study
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Intrapersonal, Interpersonal, small group, organizational, public/rhetorical, mass, intercultural
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Message
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What is being send from the sender to the receiver
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Types of Noise
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environmental, psychological, cultural, semantic (meaning of words, such as slang or different languages), Syntactic (sentence structure), Physiological, organizatioal
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Linear Model
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Speaker --> receiver
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Interactive
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Speaker encodes and sends message and receiver gives feedback and decodes
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Fields of Experience
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Frames of reference that oen brings to a communication situation
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Transactional Model
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We are simultaneously the sender and the receiver
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Context
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Physical, temporal, historical, social-psychological
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Perception
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Selection, Organization and Interpretation of sensory information in order to give meaning to the communication that we receive
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Selection
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Includes: intensity (is it loud, bright, the only red among the grey?), Repitition, Contrastive (something moves that was stationary), Extensity (large among the small), Needs (food among the hungry)
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Organization (Patterns)
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Figure and ground, closure, proximity, similarity
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Interpretation
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assign the meaning
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Factors that can account for all the differences in perceptions
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physical characteristics, cultural background, past experiences (perceptual constancy), gender, psychological state, media and its attempt to shape our views
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Primacy Effect
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First impressions
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REcency Effect
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Lasting impression
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Attribution Theory
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People perceive an action, behavior or comment, judge the intent of the acb, and attribute a reason or a motivation for the abc.
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Self-serving bias
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People are far more charitable to themselves than they are to others when explaining behavior
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Self-concept
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related to self-serving bias, we protect ourselves
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self-fulfilling processes
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psyching one's self in or out of an event, like knowing you'll win a game and winning
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stereotypes
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people take an arbitrary even and assign the trait to an entire type of people
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Negativity Bias
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People tend to regard negative images and information more significantly than positive ones
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Language
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includes a collection of symbols that we use to convey verbal messages. both spoken and written
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Rules of language
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phonological, semantic, sytactic, pragmatic
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Phoneme
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Samllest unit of sound
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diphthong
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rapid blending together of two vowel sounds to create a new sound
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denotative
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dictionary, literal, objective meaning
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connotative
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subjective, personal
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Pragmatic rules
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regard the usage of language, such as executing plans and delivering a message
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Euphemism
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a type of troublesome language
sweetens topics or avoids taboos |
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Jargin
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technical language devised by a professional group
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gobbledy-gook
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filler words, bureaucrats use these
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Kinesics
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Body language
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Proxemics
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distance and space, depending on gender, immediacy behaviors, status and age. Studied by Edward T. Hall
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Haptics
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Touch communication, tactile communication, most primary form
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Gustatory
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taste
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olfacticts
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smell
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chronemics
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time
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