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22 Cards in this Set
- Front
- Back
Organization of a system
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INPUTS
TRANSFORMATION OUTPUTS |
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INPUTS
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Any human, physical, or operational resources required to accomplish objectives of the system.
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Transformation
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Action or activity to change inputs into outputs.
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Output
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Result of transforming inputs into achievement of a system’s goal.
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3 types of inputs
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Human Resources
Physical Resources Operational Resources |
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Human Resources
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(labor): skills, knowledge, and energies of people required for the system to function
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Physical resources
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Materials (Food & supplies) and Facilities (equipment, tools, and space)
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Operational resources
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money, time, utilities, and information technologies
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3 elements of transformation
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Functional Subsystem
Managerial Functions Linking Processes |
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Functional Subsystem
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activities involve in procurement, food production, distribution and service, and sanitation and maintenance
Type of system determines subsystem |
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Managerial Functions
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Managers coordination of the subsystem to accomplish system's objectives.
planning, organizing, staffing, leading, and controlling |
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Communication
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Vehicle for transmission of decisions and other information
Oral & Written |
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Linking Processes
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Decision Making
Communication Balance |
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Decision Making
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selection by management of a course of action for a variety of alternatives
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Balance
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Managements ability to maintain organizational stability under shifting technological political social conditions.
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Feedback
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processes by which a system continually receives information from its internal and external environment. If used, feedback assists the system in adjusting to needed changes
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3 Functions of CONTROl in a system
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-Ensures resources are used efficiently and effectively in accomplishing organizational objectives
-Ensures organizaiton is functioning within legal and regulatory constraints -Provides standards to be used in evaluation of operation. |
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2 types of controls
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Internal
External |
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INTERNAL control
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consists of plans including the goals and objectives of the organization, standards, and policies and procedures
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EXTERNAL Control
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consists of local, state, and federal regulations and contracts with outside companies
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Memory
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all stored information and provides historical records of the systems’ operations. Analysis of past records can assist the manager in making plans and avoiding repetition of past mistakes.
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Quality Management Improvement
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-component of the control element.
-Organizational goals and objectives provide the basis for defining quality standards, which in turn are used for developing policies and procedures for improvement -These standards, policies, or procedures for maintaining quality must be awarded by employees and contributed into inputs. |