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17 Cards in this Set
- Front
- Back
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Court-annexed ADR processes
Judicial Settlement Conference |
judge assists the parties in settlement discussions. judge has the ultimate decision-making power
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Court-annexed ADR processes
Neutral Expert Evaluation |
gives a non-binding opinion. most often used in complex technical and/or scientific disputes.
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Court-annexed ADR processes
Early Neutral Evaluation |
neutral attorney meets with parties soon after the case is filed; gives them a frank evaluation of the strengths and weaknesses.
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Court-annexed ADR processes
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settlement devices or processes whose goal is to resolve cases that have been filed in court, short of trial
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Court-annexed ADR processes
Neutral Fact-Finding |
impartial 3rd party collects information about a dispute and makes report or recommendation. fact-finding hearings are formal; parties present their side to fact finder. may be held in public
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Dispute Systems Design (DSD)
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a comprehensive dispute resolution system for resolving conflicts in a business, organization, or between companies.
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loop-back procedures
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processes that provide parties with information so that they can return to interest-based negotiation.
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the dark side of DSD
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concerns, or loopholes, with the classic DSD model
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multi-door courthouse
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particular cases are assigned to particular processes. goal is more efficient dispute resolution.
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institutionalization
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incorporating ADR processes into the normal way that the justice system resolves disputes. ADR is no longer an alternative
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Public Ombudsman
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public official who corrects abuses of public administration and help citizens "cut through" gov. bureaucracy.
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Private (or Corporate) Ombudsman
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employee at large private company or organization who helps resolve work-related and/or customer disputes.
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Ombudsman
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person appointed to hear complaints/grievances, find facts, actively help resolve dispute / suggest most appropriate way to resolve dispute
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Public Disputes
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public concern that involves one or more levels of government and community groups.
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Authoritative Decision
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individual or group makes a decision w/i their mandated authority, w/ minimal or no public input.
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Public Hearings
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hearings held for public comment on proposed action or policy, usually late in the process
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Public Involvement
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series of opportunities for education, dialogue an more substantive input from the public regarding proposed action.
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