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17 Cards in this Set

  • Front
  • Back
Court-annexed ADR processes
Judicial Settlement Conference
judge assists the parties in settlement discussions. judge has the ultimate decision-making power
Court-annexed ADR processes
Neutral Expert Evaluation
gives a non-binding opinion. most often used in complex technical and/or scientific disputes.
Court-annexed ADR processes
Early Neutral Evaluation
neutral attorney meets with parties soon after the case is filed; gives them a frank evaluation of the strengths and weaknesses.
Court-annexed ADR processes
settlement devices or processes whose goal is to resolve cases that have been filed in court, short of trial
Court-annexed ADR processes
Neutral Fact-Finding
impartial 3rd party collects information about a dispute and makes report or recommendation. fact-finding hearings are formal; parties present their side to fact finder. may be held in public
Dispute Systems Design (DSD)
a comprehensive dispute resolution system for resolving conflicts in a business, organization, or between companies.
loop-back procedures
processes that provide parties with information so that they can return to interest-based negotiation.
the dark side of DSD
concerns, or loopholes, with the classic DSD model
multi-door courthouse
particular cases are assigned to particular processes. goal is more efficient dispute resolution.
incorporating ADR processes into the normal way that the justice system resolves disputes. ADR is no longer an alternative
Public Ombudsman
public official who corrects abuses of public administration and help citizens "cut through" gov. bureaucracy.
Private (or Corporate) Ombudsman
employee at large private company or organization who helps resolve work-related and/or customer disputes.
person appointed to hear complaints/grievances, find facts, actively help resolve dispute / suggest most appropriate way to resolve dispute
Public Disputes
public concern that involves one or more levels of government and community groups.
Authoritative Decision
individual or group makes a decision w/i their mandated authority, w/ minimal or no public input.
Public Hearings
hearings held for public comment on proposed action or policy, usually late in the process
Public Involvement
series of opportunities for education, dialogue an more substantive input from the public regarding proposed action.