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4 Cards in this Set
- Front
- Back
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What does corporate culture entail?
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– Is the firm’s personality
– It involves: • Shared values • Traditions • Philosophies • Rules • Role models for behavior |
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How is corporate culture expressed?
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– Written communications from management
– Ceremonies – Dress codes (or lack of) – Work habits – Stories – Behavior of top management |
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What is communication?
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• “…the process of transferring
information from a sender to a receiver.” |
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What is nonverbal communication?
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“...‘nonword’ messages
communicated through facial expressions, posture, gestures and tone of voice.” |
