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30 Cards in this Set

  • Front
  • Back

goal of usability testing

check that the system being deveoped is usable by the intended user population for their tasks

goal of experiments

test hypothesis to discover new knowledge by investigating the relationship between two or more things

user testing's aim and facts n stuff

aim:improve products




few participants




results inform design




not perfectly replicable




controlled conditions




procedure planned




results reported to developers

research experiemnts aim and facts and stuff

aim: discover knowledge




many participants




results validated statistically




replicable




strongly controlled conditions




experimental design




scientific paper reports results to community

Whats the experimental process

formulate hypothesis




identify independant, dependant variables




design a controlled experiment




check for:


- confounds


- validity


- reliability




select representative participants




randomly assign to conditions




run experiment, collect data




analyze results

whats a hypothesis

a suggest explanation of a phenomenom




in experimentation you want the hypotehsis to be as specific as possible

what you need to identify when testing hypothesis

must identify what variables we think will lead to expected outcome




must identify how manipulating these variables will result in expected outcome


- if i provide keyboard shortcuts, users will be able to complete the tasks faster than with just menus




clearly identify which variables will influence what outcomes, and how

what are independant variables

those direcly manipulated as part of the experiment




examples:


- menu type: pie or vertical context


- keyboard shortcuts: available,not available




everything else should be kept constant

dependant variables

those that change in response to the independant variables




examples:


- completion time




- error rates


- user preference


- quality of user response

relationships

independant variables are assumed to produce an effect on dependant variables values when manipulated

nuisance variables

any other factor that can affect the dependant variables




examples:


- time of day


- handedness




goal is to have as few of these as possible

what are we seeking to reject in hypothesis testing?

we are seeking to reject the null hypothesis



null hypothesis

there exists no relationship between manipulating the independant variables and teh resultant changes in the depedant variables

what are the two conditions you need in experimental design and what do you do after you have tested both of them

control condition




experimental condition




compare results

control condition

no experiment manipulations performed

experimental condition

experimental variable is manipulated

validity

are we measuring what we say we are measuring

reliability

if we run the experiemnt multiple times will we get the same results

confounds

are there variables we didnt control for which may be influencing the results we are obtaining

types of validity

internal validty: the changes in the dependant variables are caused by the independant variables




external validty: results can be generalized to other settings, populations, tasks etc




there is often tradeoff between the two. meaning the more tightly you control the experiment (to increase internal validty) the less generalizeable the results




ecological validty: to what extent do the study conditions mimic those in real word

what should you ask yourself when creating the participant pool

are the study participants representative of the inteded user population?

two options for assignging participants to conditions

between-subjects




within-subjects

between-subjects

each participant does one of the experimental conditions




doesn't account for individual variability




need more participants




no learning effects (good)




also known as "randomized experiements"

within-subjects

each participant completes all experimental conditions




better able to account for individual differences




requires fewer participants




allows participants to make direct comparative statements




learning effects are possible

for large effects you need --------- participants, and for smaller effects you need ------- participants

for larger effects you need less participants to gather info and for smaller effects you need more participants

the more the participants the-----

better because it increases confidence of findings

ways to collect data

software loggin: instrument software to cpature detailed timing, error information




questionnaires administered before, during and/or after tasks




structured interviews

when analyzing results its good to take into account

the variable of random chance




is represented as the value p




p= 0.05 means 5% chance it was just pure luck

controlled experimentation advantages and disadvantages

advantages:


- high confidence in the phenomena that we observed




disadvantage:


- confidence applies to only narrow phenomena


- can be difficult to create the right motivation for participants


- cant see things like workarounds that participants develope over time in the field


- results can be statistically significant without being practically significant

fa

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