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16 Cards in this Set
- Front
- Back
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John Kotter's 8 Steps to change |
Step 1: Create Urgency Step 2: Form a Powerful Coalition Step 3: Create a Vision for Change Step 4: Communicate the Vision Step 5: Remove Obstacles Step 6: Create Short-Term Wins Step 7: Build on the Change Step 8: Anchor the Changes in Corporate Culture |
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Learning organization |
the term given to a company that facilitates the learning of its members and continuously transforms itself. develop as a result of the pressures facing modern organizations and enables them to remain competitive in the business environment. has five main features; systems thinking, personal mastery, mental models, shared vision and team learning |
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Critical Path Analysis |
A project-management technique that lays out all the activities needed to complete a task, the time it will take to complete each activity and the relationships between the activities. can help predict whether a project can be completed on time and can be used to reorganize the project both before starting it, and as it progresses, to keep the project's completion on track and ensure that deliverables are ready on time. |
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Bloom’s taxonomy |
is a classification system used to define and distinguish different levels of human cognition—i.e., thinking, learning, and understanding. focused on the Cognitive model, which includes six different classification levels: Knowledge, Comprehension, Application, Analysis, Synthesis, and Evaluation. |
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Working Captial |
1.The cash available for day-to-day operations of an organization. Strictly speaking, one borrows cash (and not working capital) to be able to buy assets or to pay for obligations. Also called current capital. 2. Accounting: Net liquid assets computed by deducting current liabilities from current assets. The amount of available working capital is a measure of a firm's ability to meet its short-term obligations.
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Organizational Analysis |
the process of reviewing the development, work environment, personnel and operation of a business or another type of association. Performing a periodic detailed _____________ of a company can be a useful way for management to identify problems or inefficiencies that have arisen, but have not yet been addressed, and then develop strategies for dealing with them. |
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Delphi Technique |
A systematic forecasting method that involves structured interaction among a group of experts on a subject. typically includes at least two rounds of experts answering questions and giving justification for their answers, providing the opportunity between rounds for changes and revisions. The multiple rounds, which are stopped after a pre-defined criterion is reached, enable the group of experts to arrive at a consensus forecast on the subject being discussed. |
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Job Analysis |
Detailed examination of the (1) tasks (performance elements) that make up a job (employee role), (2) conditions under which they are performed, and (3) what the job requires in terms of aptitudes (potential for achievement), attitudes (behavior characteristics), knowledge, skills, and the physical condition of the employee. |
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activity network diagram |
A quality management tool that charts the flow of activity between separate tasks. It graphically displays interdependent relationships between groups, steps, and tasks as they all impact a project. Bubbles, boxes, and arrows are used to depict these activities and the links between them. This is also known as a flow chart, project network, or process map. |
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program evaluation |
Detailed assessment of the outcome of a program, against established measures or expected results to determine if it achieved its objectives. |
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retained earnings a.k.a. accumulated earnings, |
Profits generated by a company that are not distributed to stockholders (shareholders) as dividends but are either reinvested in the business or kept as a reserve for specific objectives (such as to pay off a debt or purchase a capital asset). A balance sheet figure shown under the heading retained earnings is the sum of all profits retained since the company's inception |
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Asset |
Something that an entity has acquired or purchased, and that has money value (its cost, book value, market value, or residual value).
can be (1) something physical, such as cash, machinery, inventory, land and building, (2) an enforceable claim against others, such as accounts receivable, (3) right, such as copyright, patent, trademark, or (4) an assumption, such as goodwill. |
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goodwill
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Assumed value of the attractive force that generates sales revenue in a business, and adds value to its assets.
Is an intangible but saleable asset, almost indestructible except by indiscretion. It is built painstakingly over the years generally with (1) heavy and continuous expenditure in promotion, (2) creation and maintenance of durable customer and supplier relationships, (3) high quality of goods and services, and (4) high quality and conduct of management and employees |
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Stock Option Plan |
a benefit plan for employees which makes them owners of stocks in the company. |
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Scanlon plan |
plans combine leadership, total workforce education, and widespread employee participation with a reward system linked to group and/or organization performance. The is a gain sharing program in which employees share in pre-established cost savings, based upon employee effort. Formal employee participation is necessary |
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balanced scorecard |
a semi-standard structured report, supported by design methods and automation tools, that can be used by managers to keep track of the execution of activities by the staff within their control and to monitor the consequences arising from these actions. The critical characteristics d are: * its focus on the strategic agenda of the organization concerned |
