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41 Cards in this Set

  • Front
  • Back
What is a wholesaler?
distributing the sale of goods or merchandise to retailers, to industrial, commercial, institutional, or other professional users
What are merchants?
operate in the chain between producer and retail merchant
What is a full service merchant?
handle larger sales volumes; perform a broad range of services for their customers
What is a limited service merchant?
offer fewer services to their customers and suppliers.
What is a broker?
mediates between a buyer and a seller
What are manufacturer reps?
independent sales people who work on commission.
What is a retailer?
consists of the sale of goods or merchandise from a fixed location. (ex: department store)
What is a store retailer?
Predominant method consumers use to obtain products.
What is direct marketing?
retailers that are principally selling via direct methods may have a primary location that receives orders but doesn't host shopping visits. Orders are received via mail or phone.
What is internet retailing?
Drastically growing. People go on the internet and purchase their items instead of physically going to the store .
Allocation
setting something away for a particular reason
Assortment
act of assorting; distribution; classification
Price
is the exchange value of some good or service
Total Price Concept
the total price of a good or service consists of:
money spent, time spent, effort allocated, trade-offs required
Price Differentiation
the charging of different prices for the same product to different markets
Price Competition
intense competition in which competitors cut retail prices to get more business.
Customer Value in Use
how critical the product is to consumer's ability and desire to buy and satisfy needs and wants
Customer Value in Exchange
product's objective worth based on consumers ability and desire to buy, and producer's willingness to sell in an open marketplace
What is acceptable price?
expectation in the minds of consumers regarding price levels for a product category
What is market price?
the economic price for which a good or service is offered in the marketplace
What is list price?
refers to the manufacturer's suggested retail pricing
What is reference price?
the price that buyers use to compare the offered price of a product or service.
What is target price?
The price at which seller projects that a buyer will buy a product
What is going rate?
the current standard or usual price, rate, or salary for something
Pricing strategies
specifies how prices will be generally initiated and managed/changed over the life of the product
Skimming
Intent: capture "cream"- less price sensitive buyers
Focus: High profit margin; sacrifice volume; invite competitors
Result: short-term profits for reinvestment
Penetration
Intent: sell whole market at one price
Focus: high volume sacrifice; profit margin; keep competition out
Result: achieve economies scale
Competitive/Administered
Intent: create/maintain competitive advantages; break/build habitual behavior
Focus: maintain competitive stature; customer retention/takeaway
Result: protect market share
Skimming and penetration are affiliated in what life cycle stage?
Introduction
Competitive/Administered are affiliated with what life cycle stage?
Mature/Decline
The four basic price decisions
objectives
orientation
strategy
tactics
price objectives
profit
volume
competitive
relationship
profit objective
maximize as much money as you possibly can
volume objective
a way where they can sell as many units as they can.
competitive objective
trying to fight off competitors so that you can maintain your brand equity
relationship objective
not trying to hold on to ground or space, but the long term situation. we want to maximize lifetime customer revenue.
value based price orientation
customer--> value--> price--> cost & profit--> product/distribution/communication
cost based price orientation
product/distribution/communication--> cost & profit--> price--> value--> customers
demand based price orientation
external demand supply forces--> price--> cost & profit--> product/ distribution/communication--> customers
Customer oriented pricing tactics
reference prices
price awareness
price/quality associations
odd-even price perceptions
limited offers
target pricing
Competitor-oriented pricing tactics
leader-following pricing
going-rate pricing
discount or premium pricing
cash trade
quantity
allowances
competitive bids price wars