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34 Cards in this Set
- Front
- Back
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The use of teams serves several legitimate purposes in organizations, such as improving organizational efficiency and effectiveness; however, according to the National Labor Relations act, one purpose that a team should not serve is to ____.
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negotiate the employees' terms of employment with the employer/management, like wages and working conditions, for example
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Individuals often unionize for noneconomic benefits like ____.
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gaining a voice in the workplace
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In private industry, unfair labor practices are violations of ____.
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the National Labor Relations Act.
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For employees interested in unionizing, the first step in organizing campaign is to ____.
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build an organizing committee
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During a union organizing campaign, which of the following would usually be considered a legal employer/management activity?
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communicating to employees opinions on what the effects of unionization might be
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Employees have the right to wear T-shirts with union logos and/or union support messages as long as ____.
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employees are normally allowed to wear T-shirts with other logos and/or messages
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Employers may resist union organization in the workplace but most do so lawfully, which allows management to ____.
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share with employees the experiences they or people they know have had with unions
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Bargaining in good faith is required of both employers and labor organizations where collective bargaining is concerned. While this requirement similarly demands of both parties active participation, a sincere effort to find common ground, and a willingness to create binding agreements, it does not obligate ____.
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either party to agree to any bargaining item proposal or make concessions on any issue
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While the duty to bargain in good faith is a duty imposed by the National Labor Relations Act (NLRA) upon employers and employees it additionally requires of employers ____.
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the duty to furnish information in cases where management makes a claim of economic hardship
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A bargaining issue that is mandatory is an item that ____.
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must be negotiated if either party requests that item be negotiated
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An example of a mandatory bargaining issue/item is ____.
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overtime pay
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Most of the issues to be discussed at a collective bargaining session are introduced by ____.
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the union team
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The first step in the bargaining stage of the collective bargaining process is to ____.
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discuss and agree to ground rules that will guide the negotiations
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A work stoppage ____.
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can be either a strike or a lockout
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In the bargaining process, ground rules must be set ____ the exchange of economic and non-economic demands/initial proposals.
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before
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Striking workers can be permanently replaced in the case of ____ but have the right to return to their jobs even if the positions have been filled in the case of ____.
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an economic strike; an unfair labor practice strike
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If it is agreed that mediation is to be used in the case of a negotiation impasse, the mediator is decided on as someone agreeable to both parties (Labor and Managment) ____.
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prior to reaching an impasse, as part of the ground rules to negotiations
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Packaging is a bargaining tactic that involves ____.
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negotiating items together, rather than singly, so both sides can achieve gains
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A lockout ____.
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occurs when an employer withholds employment from its employees during a labor dispute to resist union demands
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____ bargaining focuses on positions while ____ bargaining focuses on interests
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distributive; interest-based
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Resolution of impasse between Labor and Management does not have to be sought through work stoppages but rather may be resolved using a third-party, like a(n) ____.
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neutral mediator who offers suggestions for resolution or a neutral arbitrator who makes a binding decision to resolve the dispute
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Collective bargaining that follows an interest-based bargaining model requires that ____.
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several items be presented together so a number of possible options can be generated
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Labor and Management each anchor negotiations over bargaining items with their individual ____.
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initial offer
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If a new contract cannot be negotiated by the expiration date of an existing contract, it is common ____.
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to extend the contract is expiring and continue to operate under it for some time, often until negotiations over a new contract are complete
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The model illustrated represents that for which type of bargaining?
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Distributive
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Resolution of impasse between Labor and Management does not have to be sought through work stoppages but rather may be resolved using a third-party, like a(n) ____.
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neutral mediator who offers suggestions for resolution or a neutral arbitrator who makes a binding decision to resolve the dispute
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Collective bargaining that follows an interest-based bargaining model requires that ____.
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several items be presented together so a number of possible options can be generated
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Labor and Management each anchor negotiations over bargaining items with their individual ____.
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initial offer
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If a new contract cannot be negotiated by the expiration date of an existing contract, it is common ____.
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to extend the contract is expiring and continue to operate under it for some time, often until negotiations over a new contract are complete
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The model illustrated represents that for which type of bargaining?
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Distributive
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Zero (0) days and ten (10) days represent the likely ____ of ____ and ____.
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initial offers; management; labor
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The settlement range will be defined by the ____.
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resistance points of Labor and Management, respectively (4 days and 8 days)
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Five (5) days represents a likely ____ point for ____.
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target point; management
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Seven (7) days represents a likely ____ for ____.
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Target point; labor
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