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15 Cards in this Set

  • Front
  • Back

Marketing

the activity, set of institutions, and processes for creating, communicating, delivering, and exchanging offerings that have value for customers, clients, partners, and society at large



value

a consumer's perception of the benefits of a particular product offering mines the costs

Marketing strategy

A cohesive marketing mix of product, place, price, and promotion, designed for a specific target market. Marketing strategy answers the question, "How do we orchestrate the marketing mix to deliver value to a particular market segment?"

three levels of marketing strategy

1) Corporate strategy (what business should we be in?)


2) strategic business unit strategy (how do we compete effectively in a given business?)


3) Marketing strategy (how do we deliver value to a particular market segment)

Boston Consulting groups portfolio model (4 parts)

1) Stars: high-growth and high-share. These represent the company's shining businesses


2) Cash cows: Dominate in slow growth markets, typically generate more cash than they need


3) Question marks: high growth and low market share, pose investment dilemmas for the company


4) Dogs: slow-growth industries with relatively low market share

Marketing Mix (4 Ps)

Product


Place


Price


Promotion

Marketing penetration

Selling more of the existing products in existing markets

product development

introducing new products to existing markets

market development

introducing existing products to new markets

diversification

introducing new products to new markets

relevance bar

connection between the product, the solution, and the customer

production orientation

a marketing philosophy in which the firm focuses on production efficiency

sales orientation

marketing philosophy in which the firm focuses on personal selling to persuade consumers to buy products

market orientation

marketing philosophy in which the firm focuses on satisfying customer's needs and wants

societal orientation

marketing philosophy in which the firm focuses on providing value to customers as well as to society as a whole