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11 Cards in this Set

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True or False

Liability involves identifying problem behaviors or practices, then eliminating/controlling them.
True
What are some at risk functions for the RDH?
1. Assesment of a patient's oral condition

2. Delivery of Care

3. Communication

4. Confidentiality
In regards to documentation - if it is is not written, " __________."
IT DID NOT HAPPEN. Like being butt probed by aliens.
Which of the following is NOT an example of necessary documentation?

a. Study Models
b. Cancellations and missed appointments
c. Messages left with the front desk
d. all of the above are examples of required documentation.
d. All of the above are examples of required documentation
True or False

Poor documentation does not affect litigation.
False - Poor documentation or inaccurate records are one of the major problems in litigation against RDH/DDS
List two forms of communication.
Nonverbal

Verbal
____ prevents good communication.
Slang
True or False

Patients may be charged a reasonable fee for copying their records, but can be legally denied acess to those records if they have outstanding balances for treatment received.
False - Even if they have outstanding balances, they cannot be denied access to their records.
What 3 things should you keep in a file at home in regards to professional papers?
1. Licensure
2. Liability Insurance
3. Continuing Education info
List 4 at Risk Functions of the RDH.
1. Assessment of a patients oral condition

2. Delivery of Care

3. Communication

4. Confidentiality
List four Rules of Risk Management.
1. Documentation
2. Communication
3. Ownership/ Access to treatment records
4. Patient / Practioner Relationship