Ethics Final Exam

Front 1

In class example about social media covered what

Back 1

the university isn't sure if it should intervene when students say things about killing other students, plagarism, other illegal activities, etc. 

Front 2

technology characteristics examples

Back 2

huge cell phones  that can now fit in your pocket. Voice command. 

Front 3

3 main charcteristics of technology

Back 3

change is the dominant feature

effects are widespread

self-reinforcing

Front 4

self-reinforcing

Back 4

almost addicted, want things quicker, we want instantaneous results

Front 5

telecommunication

Back 5

doing things electronically: faxing, speaking, online

Front 6

E-Commerce

Back 6

buying and selling of goods online

Front 7

mentality of eCommerce 

Back 7

we should be able to get whatever we want whenever we want, right to our doorstep

Front 8

example of ecommerce 

Back 8

guy survived 365 days without leaving his home, just ordered everything in

Front 9

FIGURE 12.1

Back 9

Phases in the Development of Technology

Stages 5 and 6 specifically

Front 10

biotechnology (stage 7)

Back 10

more medical, manipulation of organisms, still debated if we are there yet

 

Front 11

information stage (stage 5)

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1975-2000, Just used technology to gather/ transfer information and data

Front 12

cyberspace

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all that information is stored and shared online, available to one-another and we are able to communicate 

Front 13

cool example of cyberspace

Back 13

Skype

Front 14

semantics process example

Back 14

Google, Siri

Front 15

semantics process

Back 15

allows us to easily access and find droves of information that has been gathered 

Front 16

good resources for searching

Back 16

library online index 

Front 17

biotechnology examples

Back 17

animal cloning (pets and now food)

Front 18

factors that are fueling technological growth (MONEY)

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the government, private investors, business investments (institutional investors)

Front 19

Obama Adminstration has spent 200 million on

Back 19

new technologies to bring us more up to date through new energies 

Front 20

private investors

Back 20

individulas who are investing in great technological advancements

 

medical, educational, eCommerce 

Front 21

business investments (institutional investments) 

Back 21

investing in the emergence of new technologies 

Front 22

Figure 12.2 in the book

Back 22

12.2

Front 23

China has more __________ users than any other country. 

Back 23

internet users

Front 24

When did the internet start?

Back 24

1994

Front 25

e-Business examples

Back 25

eletronic invoices, taxes, communication, emails to phones

Front 26

what was the cool thing before the internet for communication

Back 26

pagers

Front 27

large warehouses use an app for 

Back 27

walkie-talkie to intercom to people instead of setting up a whole system

Front 28

M-Commerce

Back 28

via mobile devices

Front 29

social networking 

Back 29

almost daily communication for most people 

Front 30

people are emailing less and 

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Facebooking, texting, and messaging more

Front 31

biggest issue for social networking

Back 31

privacy issues

Front 32

Bogs/Vlogs (video) /Mlogs (mobile)

Back 32

newsletter that is public, 

Front 33

trends about blogging

Back 33

organizations pay people to write good things about it (form of advertising) 

Front 34

bad trend with reviews

Back 34

false reviews online 

Front 35

class example about bad reviews

Back 35

her clock she bought for her husband 

Front 36

Spam

Back 36

unsolicited emails or communications, text is becoming more common 

Front 37

Phishing 

Back 37

hackers attempting to get into personal data 

Front 38

discussion about phising was over

Back 38

hacking into cameras and watching people and kids

Front 39

class discussion over regulation

Back 39

government regulation of the internet 

Front 40

interesting twist in regulation

Back 40

retailers and marketeres oppose FTC guidelines on deleting electronic communication no longer relevant to the customer relationship 

Front 41

issues of the internet

Back 41

social networking, technology and education, medical information, digital divide

Front 42

discussion on social network and the work place

Back 42

should it be monitored and be a determinent of getting or keeping a job 

Front 43

social media firings are common over

Back 43

faking that you are sick and posting about it 

Front 44

technology and education examples

Back 44

online learning, testing online, turn it in, clickers, works cited, cheating 

Front 45

technology innovation for education example

Back 45

lego online

Front 46

example of cheating

Back 46

she went to a restaurant where people were blatantly cheating in public 

Front 47

huge issues in the medical industry

Back 47

digital files are susceptible to theft and hacking 

Front 48

digital divide

Back 48

gap between those that have technology and those that don't.

Front 49

digital divide is influenced by three things

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race, education, and income 

Front 50

employee rights

Back 50

safety, fair and equal treatment, right to be heard and respected, equal opportunity whistleblower protection, organize and bargain collectively (unionize)

Front 51

employers rights 

Back 51

policies, termination and hiring, drug free environment, discipline, health and safety, set own ethical and cultural standard

Front 52

FIGURE 16.1 

Back 52

KNOW 16.1 , know what falls under employee rights and employer rights 

Front 53

organize and bargain collectively 

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union environment, the theory is if an organization isn't treating employees fairly and paying them fairly then they have a right to join a union to represent the organization

Front 54

what do unions do

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collective group of employees, negotiate contracts, etc

Front 55

health and safety in the workplace 

Back 55

3 million people will get sick or hurt while on the job in the private sector per year

Front 56

homicide is the 3rd leading cause of 

Back 56

death at the workplace 

Front 57

Occupational Safe and Health Administration (OSHA)

Back 57

oversees workplace safety to make sure basic things are covered, no fire hazards, no chemical hazards

Front 58

ergonomics

Back 58

the study of people's efficiency in their working environment.

Front 59

examples of health and safety 

Back 59

walk on treadmill while you work, headsets, stand while you work, ball sitting while you work

Front 60

right to a secure job

Back 60

doesn't mean your job is guaranteed, they can't just unjustly firely (unless your in an at-will state)

Front 61

at-will state

Back 61

can hire or fire just because

Front 62

social contract

Back 62

implied conversations that lead someone to false hope. 

Front 63

example of social contract

Back 63

verbal confirmation of a secure job because your boss says " I look forward to working with you for the next 10 years"

Front 64

electronic monitoring

Back 64

define this 

Front 65

example of electronic monitoring

Back 65

track phone calls and monitor emails. Recording for quality insurance. Website monitoring (blocked websites) 

Front 66

romance at the workplace (huge issue)

Back 66

major ethical issues with this because organizations fear sexual assault claims if the relationship goes sour (then the company could be liable) 

Front 67

consentual agreement contract

Back 67

you can date eachother, you must sign here saying it is consentual. Sometimes you have to be seperated by divisions or buildings. Sometimes you can't date subordinates. 

Front 68

employees drug use and testing

Back 68

done to minimize liability, mostly done randomly and fairly, or after certain causes (accidents) 

Front 69

example of drug use and testing

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legal drug use in certain states and changing of public policy from the employer

Front 70

biggest workplace issue

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alcohol; creates large liabilites, especially when drinking on the job or lunch breaks 

Front 71

Employee Assitance Programs (EAPs)

Back 71

provide counseling, medical and lawyer resources who may or may not have a problem with drug and alcohol abuse, as well as personal issues 

Front 72

Employee theft and honesty

Back 72

44% of all inventory that is lost is stolen by the employee (16 billion a year) 

Front 73

A significant business disruption that stimulates extensive news media and social networking coverage a 

Back 73

corporate crisis 

Front 74

What describes the practice of businesses using their public relations' outreach in ways to influence the public's opinion or legislative issue of concern to the company?

Back 74

issue advertising

Front 75

commons

Back 75

shared resource, such as land, air or water that a group of people uses collectively

Front 76

the unmistakeable economic and social force of technology is is evident where?

Back 76

every part of the world, every industry, and every aspect of our lives

Front 77

Companies that reduce pollution and hazardous waste, reuse or recycle materials, and operate with greater energy effeciency achieve a competitive advantage due to

Back 77

cost savings 

Front 78

bad behavior 

Back 78

the employer is responsible for knowing about the behavior

Front 79

free speech 

Back 79

you have it, but in the workplace the employer can tell you what you can and cannot say (it relates a lot to public image)

Front 80

class example about working conditions around the world

Back 80

Apple's issue with supplier Foxconn

Front 81

Foxconn 

Back 81

manufactures the iPad

Front 82

what is the problem with Foxconn factory?

Back 82

$2 an hour, 60 hours a week

poor living conditions

fed twice a day, short breaks

suicides are more common 

Front 83

what was particulary alarming about the factory?

Back 83

they had to put up suicide nets 

Front 84

Before you could use personal information from cell phones to prosecute you

Back 84

now you need a warrant beforehand

Front 85

public relations

Back 85

consistent message (information) from a company to the public 

Front 86

public relations now opens 

Back 86

a dialogue with the public

Front 87

public relations purpose

Back 87

promote a positive image of the company 

Front 88

Main issue with Public Relations

Back 88

it needs to be ongoing and proactive (not reactive)

Front 89

great example of Public Relations

Back 89

BP with oil spill were very reactive (but have turned it around)

Front 90

Second major issue of Public Relations

Back 90

authenticity of the message they put out (are they lying, false or misleading)

Front 91

media is a stakeholder in many businesses

Back 91

they may skew a story to help out a parent company or partner 

Front 92

global perspective of public relations

Back 92

biggest thing is organizations don't offend other cultures

Front 93

Foxconn example, is that a good PR move on there part?

Back 93

no, for Apple that is a PR nightmare. There are tons of examples of this. 

Front 94

corporate image

Back 94

public relations creates it 

Front 95

image advertising

Back 95

molding of public relations to maintain a good image in the public eye, through leaving out information, or covering things up

Front 96

public service announcements

Back 96

some organizations support them to help there public image (image advertising)

Front 97

corporate crisis

Back 97

business disruption that stimulates extensive media coverage 

Front 98

corporate crisis slogan

Back 98

its not how organizations handle the good media coverage, its how they handle that bad press

Front 99

example of corporate crisis

Back 99

GM recalls, they didn't do near as much damage as the media coverage did

Front 100

media training

Back 100

organizations set out and find who communicates the best with the media 

Front 101

media training example

Back 101

most people are not allowed to speak to the media on behalf of an organization. Usually a dedicated person with media training who knows how to present a corporate crisis

Front 102

what does media training involve for that person?

Back 102

body language, how to tackle difficult questions, how to stay calm and not appear shaken 

Front 103

crisis management

Back 103

process in which we handle the crisis, usually a short term deal with 5 key things to it

Front 104

5 key things to crisis management

Back 104

1. internal communications (employees should know before the media)

2. being able to communicate quickly and accurately 

3. being able to use the internet and social media

4. At the end of the day, do the most ethical/right thing 

5. they follow up (revisit the issue later and reasses how to handle it next time)

 

Front 105

crisis management example with BP

Back 105

helped this business owner who went under due to the spill get back on his feet

Front 106

employee involvement

Back 106

they must be educated about what is going on, internal communication is key. 

 

Front 107

responsibiliites of public relations managers

Back 107

deceptive advertising, free speech, and marketing to children

 

Front 108

major responsibilites of PR managers

Back 108

don't deceptively advertise to the public OR your employees 

Front 109

free speech during crisis

Back 109

limited, if representing the organization. They will tell you what you can and cannot say. 

Front 110

marketing to children example

Back 110

camel cigarettes with the cartoon, alcohol to underage looking people, energy drinks to teens

Front 111

Video about marketing to children example

Back 111

junk foods to children, specifically Kelloggs

Front 112

advocacy groups have successfuly banned

Back 112

unhealthy food marketing to kids, no more spongebob and monsters inc stuff on the boxes 

Front 113

example of energy drinks

Back 113

teens go into cardiac arrest for drinking them and performing athletic competitions

Front 114

Whirpool example

Back 114

Gold series fridge, motor kept running and lights were on. Spoiled all the food, frozen and fresh. Video showed the CEO and chairman, consumer affairs website, and all contact info.

Front 115

Hobby Lobby contraceptive issue

Back 115

closely held companies insurance plan cannot be required to provide certain resources to their employees

Front 116

public image lists

Back 116

ties into image perspective and what people are thinking about the company from an ethical/moral image 

Front 117

ecology

Back 117

study of how living things interact with one another 

Front 118

ecology includes

Back 118

plants, animals, humans, anything living

Front 119

global commons

Back 119

shared gloabal resources: land, air, natural resources, and water. We as a society share together.

Front 120

sustainable development

Back 120

balance between economic and environmental consideration. Requires that the human society uses natural resources at a ratethat will continue indefintely in order to sustain indefintely. 

Front 121

issues with sustainability

Back 121

not all natural resources are unlimited

Front 122

threats to the Earth's Ecosystem

Back 122

preserving water, fossil fuel, land. Avoiding pollution, water restrictions, etc.

Front 123

why is ecology and sustainabilty such a hot topic all of a sudden?

Back 123

population explosion

income inequality

Front 124

95% of the population growth is in 

Back 124

less-developed country 

Front 125

each additional person adds to the usage of 

Back 125

limited resources

Front 126

income equality

Back 126

less-developed countries misuse natural resources. They pollute water, they don't recycle, they don't have strict pollution standards

 

Front 127

limits to growth (industrialization)

Back 127

maximum population that the ecosystem can support

Front 128

biggest example of limits to growth

Back 128

China (certain genders, and limits to amount of kids)

Front 129

carbon footprint

Back 129

what are you personally doing to help/hurt the environment?

Front 130

fortune article about population growth

Back 130

double the resources needed to sustain that population. We will need another earth and a third to sustain it. 

Front 131

number one coca cola product

Back 131

water bottles

Front 132

our football stadium is the only

Back 132

platinum lead energy (level of environmental standard) 

Front 133

ozone depletion

Back 133

ultra violet heating that leads to global warming

Front 134

decline of biodiversity

Back 134

extinction issues, wildlife endagerment

Front 135

threats to marine ecosystems

Back 135

certain fish types no longer existing because of drilling and coastal development 

Front 136

World Business Council for Sustainable Development

Back 136

made up of 200 companies (35 countries, 20 industries), that come together to look at how they can maintain and sustain a better environment. 

Front 137

what does the WBC for SD do?

Back 137

Life cycle analysis: They try to look at the lifelong impact of products. 

Front 138

industrial ecology

Back 138

how to become self sustainable, what resources they use

Front 139

design for disassembly

Back 139

reusing everything. Having a product that is created from front to back without waste. 

Front 140

Wal-Mart article in the WSJ

Back 140

world's largest retailer curb excess packaging and offer environemental products

Front 141

higher income areas pay more for 

Back 141

environmentally sustainable products

Front 142

Environmental Protection Agency (EPA)

Back 142

Federal Government Agency that is responsible for most environmental regulations and enforcement

Front 143

major areas of regulation

Back 143

air, water, and land pollution

Front 144

air pollution

Back 144

industrial and manufacturing plants, car pollution

Front 145

land pollution

Back 145

recycable products, safety and disposing of hardous waste

Front 146

environmental standards 

Back 146

allowable level of pollution for certain industries

Front 147

environmental standards example 

Back 147

vehicle emissions and dry cleaning chemicals

Front 148

market-bases mechanisms

Back 148

consumers decide to buy environmentally safe products, all organic and all natural products

Front 149

information disclosure

Back 149

regulation by embarrassment, publishing the amount of pollution that organizations admit into the environment

Front 150

civil and criminal enforcement

Back 150

paying fines and possibly jail time depending on the severity

Front 151

cost vs benefits to environmental regulation (11.3)

Back 151

fig 11.3

Front 152

Greening of Management

Back 152

process by which upper-level executives are becoming more proactive on environmental issues 

Front 153

stages to green management

Back 153

-pollution prevention (90% of businesses are here, because it is the easiest)

-product stewardship

-clean technology 

Front 154

pollution prevention

Back 154

eliminating or reducing pollution

Front 155

product stewardship

Back 155

looking up all environemental impacts of the product for the entire life of the product

Front 156

clean technology

Back 156

the best, but hardest, because it develops innovation in technology in the way we manufacture and produce that supports sustainability 

Front 157

ecologically sustainable organization

Back 157

the ideal organization, where a business operates in a sustainable way 100% of the time. They can continue there activity indefinetely without affecting the carrying capacity of the worlds ecosystem. 

Front 158

environmental partnerships

Back 158

partnership between two companies to use waste for something useful (cardboard example)

Front 159

environmental management in practice

Back 159

top management involvement, codes of environmental ethical conduct.

Front 160

environmental audit

Back 160

how are we ranked? how much are we polluting?

Front 161

sustainability reports

Back 161

putting environmental issues into everyday practice, how are they doing?

Front 162

competitive advantages to environmental management 

Back 162

cost savings, create a public image, product differentiation, technological innovation, strategic planning (proactive)

Front 163

example of product differentiaion

Back 163

green is good products

Front 164

strategic planning

Back 164

attempting to become an industry leader

Front 165

the BLB 

Back 165

They try to look at the lifelong impact of products. 

Front 166

UNT has done what? 

Back 166

-1st to sign the President's climate commitment to counter climage change by being more climate neutral

Front 167

Coca Cola example

Back 167

environmental section of the website. Help save the Polar bears, alternative energies and emissions control. 

Front 168

Recycle Bank

Back 168

nonprofit organization that has incentives such as gift cards for x amount of pounds of recyclables 

Front 169

Information Phase

Back 169

Thinking and designing
Intellectual and electronic

Front 170

Information Phase

Back 170

Thinking and designing
Intellectual and electronic

Front 171

Semantic Phase

Back 171

Relevance and Context
Intellectual and Networking

Front 172

Top Internet users after China

Back 172

United States then India