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22 Cards in this Set

  • Front
  • Back
Leadership
Managing energy in yourself then others
Leadership Point of View
(LPV)
1. SEEING what needs to be done
2. UNDERSTANDING all forces at play
3. COURAGE to make things better
Diamond Model
LOTO

Leader - Others - Task - Organization
4 Key Elements of Leadership
1. Societal
2. Organizational
3. Work Group
4. Individual
VABE's
Values
Assumptions
Beliefs
Expectations
SWOT
Strengths
Weaknesses
Opportunities
Threats
Strategic Thinking Levels
1. Organizational
2. Work Group
3. Individuals
Juice Squeezers
Lowest cost base and do best in stable industries
4 Cornerstones of Ethical Leadership
1. Tell Truth
2. Keep Promises
3. Treat People Fairly
4. Treat People with Respect
Vision Statement
What the organization can and should become IF it followed and succeeded in its mission
Mission Statement
What the organization will and will not do

How the organization will serve the customers
Leadership Characteristics & Traits
How you Present yourself
Your Voice
Your Language
Your Demeanor
Your Energy
Intelligence Quotient
EQ - Emotional Quotient
SQ - Social Quotient
CQ - Change Quotient
7 Levels of "Buy-In"
1. Active Resistance
2. Passive Resistance
3. Apathy
4. Compliance
5. Agreement
6. Engagement
7. Passion
Enhancing Creative Thinking
Observe Mindfully
Avoid Deadline Stress
Search for Best Way
Fight Killer-Phrases
Look to make work Fun
Currency of Reciprocity
Praise & Recognition
Level 1 Leadership
Orders
Directions
Threats
Incentives
Manipulation
Commands
Intimidation
Coercion
Reward
Goal Setting
Level 2 Leadership
Logic
Reasoning
Charts
Debate
Discussion
Evidence
DATA
Analysis
Argument
Goals
Formulas
History
INFULENCE
4 Attributes that make for Effective Leaders
1. Stimulation - Message is powerful, inspiring, & Remembered
2. Clarity - Purpose & Roles
3. Respectful - Say it/ show it
4. Congruency - Deeds match Words (get on my calendar)
Strategic Thinking
Conceiving ways to build a competitive advantage
1. Organizational Level
2. Work Group Level
3. Individual Level
Value Chain
1. Inbound Logistics
2. Operations
3. Outbound Logistics
4. Marketing
5. Sales
6. Service
Level 3 Leadership
Respect
Caring
Serving
Active Listening
Honest
Confidential
Visioning
Story Telling
INFLUENCE