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17 Cards in this Set
- Front
- Back
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apprenticeship training
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System of training in which a worker entering the skilled trades is given thorough instruction and experience, both on and off the job, in the practical and theoretical aspects of the work
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bargaining unit
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Group of two or more employees who share common employment interests and conditions and may reasonably be grouped together for purposes of collective bargaining
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behaviour modification
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Technique that if behaviour is rewarded it will be exhibited more frequently in the future
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benchmarking
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Process of measuring one's own services and practices against the recognized leaders in order to identify areas for improvement
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cooperative training
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Training program that combines practical on-the-job experience with formal education
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development
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The acquisition of skills, behaviours, and abilities to perform future work or to solve an organizational problem
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e-learning
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Learning that takes place through electronic media
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instructional objectives
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Desired outcomes of a training program
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internship programs
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Programs jointly sponsored by colleges, universities, and other organizations that offer students the opportunity to gain real-life experience while allowing them to find out how they will perform in work organizations
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mentors
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Managers who coach, advise, and encourage less experienced employees
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on the job training (OJT)
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Method by which employees are given hands-on experience with instructions from their supervisor or other trainer
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orientation
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Formal process of familiarizing new employees with the organization, their jobs, and their work unit and embedding organizational values, beliefs, and accepted behaviours
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promotion
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Change of assignment to a job at a higher level in the organization
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trainee readiness
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The consideration of a trainee's maturity and experience when assessing him or her
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training
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The acquisition of skills, behaviours, and abilities to perform current work
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transfer
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Placement of an individual in another job for which the duties, responsibilities, status, and remuneration are approximately equal to those of the previous job
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transfer of trianing
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Effective application of principles learned to what is required on the job
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