Use LEFT and RIGHT arrow keys to navigate between flashcards;
Use UP and DOWN arrow keys to flip the card;
H to show hint;
A reads text to speech;
8 Cards in this Set
- Front
- Back
ONE OF THE SECRETS OF SUCCESSFUL LEADERSHIP IS THE ABILITY TO WHAT?
|
IDENTIFY, SUSTAIN, AND INSPIRE
|
|
THIS TYPE OF LEADERSHIP IS TRYING TO IMPROVE PERFORMANCE AND ABILITIES?
|
COACHING
|
|
TWO OF THE MOST IMPORTANT TOOLS FOR COACHING IS WHAT?
|
DELEGATION AND FEEDBACK
|
|
THERE ARE THREE PARTS OT DELEGATION. WHAT ARE THEY?
|
1. RESPONSIBILITY
2. AUTHORITY 3. ACCOUNTABILITY |
|
THIS IS CRUCIAL TO THE COACHING PROCESS?
|
YEARLY PERFORMANCE EVALUATION
|
|
WHAT ARE THE BASICS OF EFFECTIVE COUNSELING?
|
EMPATHY, CARING, LISTENING, AND CONFIDENTIALITY.
|
|
YOU MAY NOT REVEAL TO A THIRD PARTY WHAT AN EMPLOYEE HAS TOLD YOU IN TRUST AND CONFIDENCE, WITH TWO EXCEPTIONS: WHAT ARE THEY?
|
IF BEING REFERRED FOR PROFESSIONAL HELP
IF AN EMPLOYEE IS A DANGER TO HIMSELF OR OTHERS. |
|
WHEN MANAGED SUCCESSFULLY THIS IS ONE OF COLLABORATIVE GROWTH, LEARNING AND DEVELOPMENT?
|
THE MENTORING PROCESS
|