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13 Cards in this Set

  • Front
  • Back
a clash or struggle
Conflict
the statement or situation in which a word is used
Context
to encourage group performance
Facilitate
a change in tone or pitch
Inflection
check for accuracy
Monitor
an informal communication
Memorandum
written document sent outside an organization
Business letter
sending and recieving messages and understanding and being
Communication
a reactoin or response to what is said
Feedback
words in your speech
Active vocaabulary
an agreement in which each side gives up some of its demands
Compromise
understanding another person's feelings or motives
Empathy
third party to solve disputes
Arbitrator