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10 Cards in this Set
- Front
- Back
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3 ways to use your voice expressively and meaningfully during an oral presentation
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Use pauses to highlight main points. Speak slower, lower to seem more comfortable with the group. Eliminate verbal tics--like, uh, um etc. to give more control, more professional
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Name the characteristics of technical communication
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Interactive, adaptable, reader centered, reliant on teamwork, visual, international and transcultural, bound ethically, visually and politically
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What and why do you need to know about "audience" and purpose" (with an example for each) before writing a piece of technical communication
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Audience--level of education, knowledge of the subject, what actions they will take with the info, what relationship they have with the info. You need to know all that so they can get the most of the document
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What are the features of a memo?
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Header, no formal intro/closing, about 1 topic, single spaced, date, subject line, to and from lines, no indent. Written within a company or organization. Used to convey decisions. More important than an email
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What makes a successful proposal?
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Planning and research, answer who, what, where, why, when, how questions. Use of graphics to visual get across the info, describes the problem, effects, thorough on how the problem will be solved, clarity, easily understood, good organization/style/design
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Name the 5 design principles for technical communication
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Alignment, grouping, contrast, consistency, balance
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How would you recommend someone network prior to applying for a new job?
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Ask people in your same field if they know of jobs, make connections, through professional organizations or groups
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Name at least 2 types of activity reports. Provide a brief description of each
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Progress Report--discusses the team's activity on a project and discusses future activities and goals. Incident Report--describe an event like an accident/strange occurance, identify corrective actions, how to prevent it. They present the facts objectively, can't make excuses with them
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Is technical communication free from bias/objective? Why?
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Yes, you have to have data to back it up. If the data does not support the conclusion, you can't make it. Instructions are just ordered to get the right answer
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Describe a possible ethical dilemma you may face in your future workplace related to technical communication
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Push to get a certain score on taste panels, when collecting the data you could do it in a way to get a better score for the report. Asked to do research for a specific area, the goal was to get a specific answer. While looking at research papers, the data came up inconclusive while a few studies had the answer you were looking for. You can send in the report with the data as inconclusive or use the favorable studies
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