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32 Cards in this Set
- Front
- Back
Economies of scale |
A proportionate saving in costs gained by an increased level of production - as production increases, the average unit cost falls. |
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Internal economies of scale |
When a business invests in larger-scale production to achieve economies of scale. |
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Technical economies of scale |
Economies of scale arising in manufacturing, construction and transport - a bigger ocean tanker with double the capacity will not need double the crew. |
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Marketing economies of scale |
Economies of scale involving advertising and promotion activities - for example, Coca-Cola can use the same advert with different voiceovers in several countries. |
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Managerial economies of scale |
Focusing on having specialists in management roles - a large business can have specialists in accountancy, human resources and marketing whereas a smaller one might not be able to. |
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Financial economies of scale |
Arise when a bank sees a larger firm as more secure so charges a lower rate of interest. |
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Bulk-buying economies of scale |
Because producing more gives economies of scale to the supplier, the customer is able to pay a lower price per unit when buying in bulk. |
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Risk-bearing economies of scale |
When a larger business attempts to enter a new market, it can bear the risk of it failing more easily - for example, Cadbury's can release new chocolate bars frequently, knowing some will fail. |
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External economies of scale |
Unit cost reductions shared by a whole industry, rather than a single firm. Common when firms are concentrated in one location. |
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Minimum efficient scale |
The lowest level of output at which average or unit costs are minimised because the firm can make full use of economies of scale. Businesses smaller than this have a cost disadvantage. |
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Monopsony |
When a business has power over suppliers because of its market share, for example a large supermarket demanding low prices from a farmer. |
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Brand recognition |
Measures the percentage of consumers who recognise a specific brand and associate it with product features. A high percentage makes branding a valuable marketing tool. |
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Diseconomies of scale |
When unit costs increase as a business grows - often because of management and communication issues or costs of co-ordination. |
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Corporate culture |
The shared values, attitudes, standards and beliefs that characterise members of an organisation and define its nature. |
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Organic growth |
Expansion of a single business by extending its own operations rather than by merger or takeover. Organic growth is likely to be slower but also more secure. |
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Inorganic growth |
Expansion by merger or takeover, bringing sudden increases in business size. |
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Horizontal integration |
When firms with similar products at the same stage of production come together, giving scope for economies of scale and generating extra market share - for example, Japanese car manufacturers Nissan and Honda. |
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Forward vertical integration |
Adding firms closer to the final consumer in the supply chain - typically a manufacturer beginning to sell directly to consumers. |
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Backward vertical integration |
Occurs when a business expands towards the supply of raw materials. Examples include Starbucks buying a coffee farm in China and Amazon adding the publishing of books to selling them. |
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Conglomerate integration |
Takes place when two unrelated businesses merge, generally to diversify and spread the risk of failure. |
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Research and development |
Work directed towards the innovation, introduction and development of new processes and products. |
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Product innovation |
Leads to the creation of new goods and services, or improvements to a previous version. |
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Process innovation |
Changing the way something is produced, normally to reduce average costs. |
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Product life cycle |
DEVELOPMENT - Research, development and testing all take place. INTRODUCTION - A product launch marks the onset of sales. GROWTH - The product becomes known and begins to make profit. MATURITY - The product is around its peak. Economies of scale are most likely whilst sales are at their highest levels. DECLINE - Sales fall as preferences change or new alternatives appear. Falling profitability might lead to the product being withdrawn. |
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Extension strategy |
A way in which a business attempts to prolong the mature phase of a product's life cycle. |
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Asymmetric information |
Occurs when one party to a transaction knows more than the other party. |
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Viral marketing |
A method of marketing whereby consumers are encouraged to share information about a company's goods or services via the internet. |
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eCommerce |
An umbrella term for any online selling. |
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eRetailing |
Online selling to consumers |
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Micromarketing |
A customised marketing strategy in which advertising efforts are focused on a small, well defined group of consumers - cookies on the internet achieve this goal. |
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The long tail |
A proliferation of choices, with increasing ability to match the precise niche market needs of individuals and small groups, reducing the dominance of standard hits. In the past, high street shops would only stock the best-selling products as they were the most profitable. On the internet, this is not a problem, as retailers can cater to increasingly niche tastes without the problem of storage space. |
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Unique selling points (USPs) |
Distinctive features that no competing product can match precisely. |