Use LEFT and RIGHT arrow keys to navigate between flashcards;
Use UP and DOWN arrow keys to flip the card;
H to show hint;
A reads text to speech;
5 Cards in this Set
- Front
- Back
Name some Process improvement tools
|
Brainstorming
Why tech contengency Diagram Affinity Diagram Force field analysis |
|
Brainstorming can be broken down into three catergories, what are they?
|
Structured
Unstructured silent |
|
How does a Contingency Diagram work?
|
Objective in center, brainstorm all actions that prevent reaching objective
The list out obsticles and create corrective actions |
|
How does an affinity diagram work?
|
cluster like ideas created to solve the problem, group like ideas together, draw out diagram (provides insite into problem.
|
|
How does the force field technique work?
|
Pro's and Cons list (aka Promoting/Hindering Forces) Once id'd minimize or weaken hindering forces and strengthen positive forces.
|