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10 Cards in this Set
- Front
- Back
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what is the key thought in this chapter?
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a respectfulappeal can resolve conflict
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what is a respectful request you make to othersif oyu want them to consider your thoughts, feelings or needs when they are making a decision?
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an appeal
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what is the head?
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"I message"
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What is the tail?
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A question
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What is the first part of an appeal?
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"Imessage"
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What is the second part of a appeal?
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A question
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What are the three things included in a S.T.A.R. appeal?
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Stop, Think, Appeal, and Respond
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What can help you remember the four parts of a respectful appeal?
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The S.T.A.R. Appeal
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What does stop mean?
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stop yourself fron choosing to say or do something that will start a conflict
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What does think mean?
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Think about how you want to appeal and the words to use
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