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18 Cards in this Set

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  • Back
  • 3rd side (hint)
Diversity
Individual characteristics, experiences, and abilities. Differences in people. Handle diversity positively because it brings different abilities to the table
2 different dimensions of diversity
Primary dimension - gender, age, race, ethnicity ( things that cannot be changed)
Secondary dimension - work ethic, income, experience, religion( things that can be changed)
Diversity awareness
Recognize and respond to various groups in an organization which promotes mission effectiveness
Equal opportunity
Legal mandates prohibiting discrimination on race color, sex, age, ETEC ETEC
Affirmative action
Overcomes imbalance for designated diversity
Socially sensitive
Be receptive to emotions, personality, temperament, and cultural differences
Diversity supportive environments
act proactively - intergrate diversity into everyday actions.
Leadership driven - top management endorses.
Encourage ownership - everyone is bought into diversity.
Think inclusively - everyone is valuable.
Mainstream diversity - organisation includes everyone
5 supportive environments
Diversity issues
Racial segregation, dont ask dont tell, including women in front line unit
Social behavioral tendencies
Assumptions, stereotypes, social bias, perception, perspectives, collusion , prejudices, discrimination
8 social behavioral tendencies
Assumptions
Taking liberty of declaring something about a situation item or someone that is not supported by fact
Stereotypes
Fixed or distorted generalization about all members of a particular group that share a particular diversity characteristic
Social biases
And inclination or predisposition of temperament or Outlook a personal and sometimes and reason judgement. where one unfairly favors or prefer one person culture group race to another
Perceptions
What we observe and experience become our reality until we are convinced or proven otherwise
Perspectives
How we mentally view or see a situation or the world around us from a particular angle
Collusion
Occurs when people cooperate with others knowingly or unknowingly, to reinforce behaviors that prevent others from fully entering into the workplace culture. Can take the form of silence, denial, or active participation
Prejudices
the creation of an adverse or unreasonable opinion about a person or group without gathering all the facts and is usually based on deeply held beliefs
Discrimination
The visible act, or consideration to act, in favor or agsinst person or thing based on the group, class, or category to which that person or thing belongs to rather than on individual merit alone
Fairway
Feedback, assistance, inclusion, respect