Cctc Diversified Health Occupation Chapter 4

Front 1

Acceptance of criticism

Back 1

Patience, families, employers, coworkers, and others may criticize you. Some criticism will be constructive and allow you to improve your work. Remember that everyone has some areas where performance can be improved. Instead of becoming resentful, you must be willing to accept criticism and learn from it.

Front 2

Empathy

Back 2

Means being able to identify with and understand another person's feelings, situation, and motives.

Front 3

Honesty

Back 3

Truthfulness and integrity are important in any career field. Others must be able to trust you at all times. You must be willing to admit mistakes so they can be corrected.

Front 4

Dependability

Back 4

Employees and patients rely on you, you must accept the responsibility required in your position.

Front 5

Willingness to learn

Back 5

You must be willing to learn and to adapt to changes. The field of healthcare changes constantly because of research, new inventions, and technological advances. Changes often requires learning new techniques or procedures. Be prepared for lifelong learning to maintain a competent level of knowledge and skills.

Front 6

Patience

Back 6

You must be tolerant and understanding. You must learn to control your temper and count to 10 in difficult situations.

Front 7

Enthusiasm

Back 7

You must enjoy your work and display a positive attitude. Enthusiasm is contagious; it help you do your best and encourages others to do the same.

Front 8

Self-motivation

Back 8

Self motivation, or self initiative, is ability to begin or to follow through with a task. You should be able to determine things that need to be done and do them without constant direction. You set goals for yourself and work to reach the goals.

Front 9

Tact

Back 9

Being tactful means having the ability to say or do the kindest or most fitting thing in a difficult situation.

Front 10

Competence

Back 10

Means that you're qualified and capable of performing a task. You follow instructions, use approved procedures, and strive for accuracy in all you do. You know your limits and ask for help or guidance if you do not know how to perform a procedure.

Front 11

Responsibility

Back 11

Being willing to be held accountable for your actions. Others can rely on you and know that you will meet your obligations.

Front 12

Discretion

Back 12

You must always use good judgment in what you say and do. Any healthcare career, you will have access to confidential information. This information should not be told to anyone without proper authorization. You must be discreet and ensure that the patients rights are not violated.

Front 13

Team player

Back 13

In any health care field, you will become part of the team. It is essential that you become a team player and learn to work well with others.

Front 14

Autocratic leader

Back 14

Often called a dictator. This individual maintains total rule, makes all the decisions, and has difficulty delegating or sharing duties.

Front 15

Democratic leader

Back 15

Encourages the participation of all the individuals and decisions that have to be made or problems that have to be solved. This leader listens to opinions of others, and then bases decisions on what is best for the group as a whole.

Front 16

Laissez-faire leader

Back 16

More of an informal type of leader. This leader believes in non interference in the affairs of others. A laissez-faire leader will strive for only minimal rules or regulations, and allows individuals in a group to function and independent manner with little or no direction

Front 17

Communication

Back 17

The exchange of information, thoughts, ideas, and feelings.

Front 18

Cultural diversity

Back 18

The existence of a variety of cultural or ethnic groups within a society.

Front 19

Feedback

Back 19

A method that can be used to determine whether communication was successful.

Front 20

Goal

Back 20

Can be defined as a desired result or purpose toward which one is working

Front 21

Leadership

Back 21

The skill or ability to encourage people to work together and do their best to achieve common goals

Front 22

Leader

Back 22

Define as an individual who leads or guides others, or who is in charge or in command of others

Front 23

Teamwork

Back 23

Consists of many professionals, with different levels of education, ideas, backgrounds, and interest, working together for the benefit of the patient.

Front 24

Nonverbal communication

Back 24

Involves the uses of facial expression, body language, gestures, eye contact, and touch to convey messages or ideas.

Front 25

Stress

Back 25

Can be defined as the body's reaction to any stimulus that requires a person to adjust to a changing environment

Front 26

Time management

Back 26

A system of practical skills that allow an individual to use time in the most effective and productive way possible