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12 Cards in this Set
- Front
- Back
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Who should the employee put their grievance in writing to?
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Immediate manager - unless grievance is regarding that person. Then, the managers manager.
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When will employee receive written acknowledgement of the Grievance?
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As soon as practically possible - guideline is within forty-eight hours.
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Who may accompany an employee to a Grievance or an appeal?
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A colleague or Trade Union official.
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How soon after a Grievance hearing will a written response be sent?
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Within seven days where possible.
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The employee has a right to appeal against the decision within how many days?
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Five working or seven calendar days.
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What are the three stages of the Grievance procedure?
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1. Grievance put in writing
2. Grievance hearing 3. Appeal |
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Where might a two stage process be used.
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a) If the employee has left the company and agrees this is OK.
b) Adverse circumstances - where there is a threat of violence. |
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If the grievance is upheld, and disciplinary action is taken what is disclosed to the aggrieved employee?
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That action has been taken. Not the level.
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If a satisfactory solution is not met at a Hearing, what is the next stage?
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An Appeal.
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How soon should the appeal be heard?
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Normally within two weeks.
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How soon after an appeal should an employee receive a response?
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Within seven calendar days.
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How long before a Hearing should an employee should be invited and provided with copies of evidence?
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Twenty-four hours.
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